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Crash on startup

Eduard Bosch

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Enpass crash on open from chrome the first time.

Steps to reproduce

  1. Open computer or reboot.
  2. Open chrome.
  3. Go to a website with login.
  4. Use the shortcut to autocomplete with enpass.
  5. Enter master key.

Current result

Enpass crashes and chrome integration does not work until we open the enpass app again.

Expected result

That the enpass is unlocked correctly and the login fields are autocompleted.


If I can help sending any data, let me know.


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Hi @Eduard Bosch

Oops! That's really strange.

Please share some more details to diagnose the issue.

  1. If the issue occur only with Chrome browser or with othera also.
  2. Version of OS X, Enpass, Chrome and extension.
  3. Does this issue comes with any particular website/Login or with every login when you start first time.

I will really appreciate if you share the screenshot of your Enpass' General settings.

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  • 2 weeks later...
  • 2 weeks later...

@Eduard Bosch ...while your waiting on @Anshu kumar to come back to you.... do you think it worth trying to uninstall and then reinstall Chrome, then reinstall the browser extension?

(you may need to backup your bookmarks if your not logged into your Google account and have sync bookmarks set.....To backup bookmarks: Open Google Chrome, and click the Customize and Control Google Chrome menu > Bookmarks. Next, select Bookmarks manager. Now, click the Organize menu > Export bookmarks to HTML file: Choose a location to save the file, and then click Save)

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