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Restore Purchase of Pro License wont load


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i do not really understand the difference between the ipad-ios store and the iphone-ios store. yesterday i paid for the pro version on my iphone. today i installed on my ipad. and enpass on the ipad want me to pay 12,99 € again? i've read this faq: https://www.enpass.io/support/kb/general/ive-purchased-enpass-on-one-platform-do-i-need-to-purchase-it-on-other-platforms-separately/ i understand the difference between macos and ios. but not between ios and ios. could you please help?

thank you

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9 hours ago, HansD said:

i do not really understand the difference between the ipad-ios store and the iphone-ios store. yesterday i paid for the pro version on my iphone. today i installed on my ipad. and enpass on the ipad want me to pay 12,99 € again? i've read this faq: https://www.enpass.io/support/kb/general/ive-purchased-enpass-on-one-platform-do-i-need-to-purchase-it-on-other-platforms-separately/ i understand the difference between macos and ios. but not between ios and ios. could you please help?

thank you

Hi @HansD,

To restore the Pro version, please reinstall Enpass app with the same Account with which you have purchased it earlier. If that doesn't help, please share the Purchase Receipt at support@enpass.io so that we can help you better.

Note: Before uninstalling the app make sure you already have the backup of Enpass data.
 

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