Jeffois Posted July 15, 2017 Report Share Posted July 15, 2017 Considering a move from 1Password, strongly enough that I've downloaded the desktop application, and am trying to import the .1pif file exported from my copy of 1Password. I left it for a couple of hours, and nothing happened. No progress on the progress bar, spinning beachball. I did a Force Quit, deleted the app, reinstalled, same thing. Doing this on a mid-2014 MBP, running OS X 10.12.5, using the App Store version. Thanks for any help! Link to comment Share on other sites More sharing options...
X-Ray Posted July 16, 2017 Report Share Posted July 16, 2017 Same probleme here. Using the WebSite Version and export from 1PW 6.8Beta. On latest 10.12 (MacPro) and 10.13Beta (MBAir) 1 Link to comment Share on other sites More sharing options...
Anshu kumar Posted July 17, 2017 Report Share Posted July 17, 2017 Hi Guys, Sorry to hear about your trouble you are going through. Our dev team is already working on it and fix will be rolled out very soon. We appreciate your patience in the meantime. Link to comment Share on other sites More sharing options...
Richt Posted July 17, 2017 Report Share Posted July 17, 2017 (edited) Yes, I get a hang and then it crashes trying to import 1900 items. It does work for 3 items I find. I also tried 810 items (doing binary search for the tipping point). On MacBook Pro 2016, it takes about 10 minutes but does eventually succeed. Activity Monitor reports the application as hung, so I think the issue is that with long imports the application is incorrectly reporting that it is not functioning. It crashes at about 1100 records at least on my data set: Items. Status. Time 3. Works. Seconds 810. Works. 10 minutes 1042. Works. 20 minutes 1139. Fails. 20 minutes 1949. Fails. About 30 minutes or so Edited July 17, 2017 by Richt Updated information Link to comment Share on other sites More sharing options...
Thetoothfairy Posted July 18, 2017 Report Share Posted July 18, 2017 Yup thought maybe that I had to purchase the app on my phone first before I could import the file.... I tried it a few times and got the same results as others... thanks Anshu for the update! New user here leaving 1Password...... Link to comment Share on other sites More sharing options...
Guest Akash Vyas Posted July 19, 2017 Report Share Posted July 19, 2017 Hey guys! I regret for the problems you've been facing while importing data from 1Password. Sorry for that. But the issue has been dealt with and we have just rolled out an update (5.5.8) for Mac. So please update Enpass to the latest version and share your feedback. Hakuna Matata! Link to comment Share on other sites More sharing options...
abogawat Posted July 27, 2017 Report Share Posted July 27, 2017 I have the same issue on 5.5.8. At first I thought it was because of the number of entries, so I exported a small set (50-60 entries). Same result. The app hangs as soon as it starts importing. Link to comment Share on other sites More sharing options...
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