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Posted

On Enpass 6.3.3 I am noticing a unique behavior.  When I click on the minimize button for the first time after starting the application, instead of minimizing, it pops right back up on the screen to its original position from where I clicked the button.  When I click the minimize button the second time, it works properly and continues to work properly.  

Posted

Hi @Bryan A,

Sorry for the inconvenience caused to you.

Please let us know the following details so we investigate where the problem could be:

  • On which device (along with OS version) are you using Enpass?
  • Which Enpass version you are using Website or Store version?
  • Also, let us know have you enabled Open Automatically at System Startup is enabled in Enpass general settings.

Thanks for your co-operation.

 

  • 1 month later...
Posted

Hi @MichaelH,

Sorry for the inconvenience caused to you.

Please let us know the following details so we investigate where the problem could be:

  • On which device (along with OS version) are you using Enpass?
  • Which Enpass version you are using Website or Store version?
  • Also, let us know have you enabled Open Automatically at System Startup is enabled in Enpass general settings.
Posted

Hi Pratyush,

thanks for your reply. I´m using enpass on a desktop pc with windows 10 pro 1909 build 18363.720. Enpass is store version, and open automatically is disabled.

  • 2 weeks later...
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  • 2 months later...
Posted

Hey @Bryan A

Thanks for the patience.

We understand your concern and apologies for the inconvenience. Sorry to say that our team is still working on the same issue towards a fix. Your co-operation will be highly appreciated.

Thanks for the understanding.

  • 2 months later...
Posted

I have noticed that if the focus is away from the enpass window this effect happens.  If the enpass window has the focus it will minimize correctly.  A simple workaround for now is to first click on the title bar, then click the minimize.  (Enpass 6.5.2 (725))

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