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Michael V

Enpass not starting up since windows update 2004

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When i start Enpass (not the windows store one) i get a white screen in the enpass window, the process hangs and i can't shut it down via the Task Manager. Only a reboot works.

What i have tried so fair:

  • Repair Enpass
  • Reinstall Enpass
  • Backup enpass folder and delete it
  • Trying a previous version
  • Trying portable version of Enpass

 

I don't know where i can find a crash log.

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Hi @Michael V,

Sorry for the inconvenience caused to you.

Please share the following details so that we can investigate where the problem could be.

  • On which device (along with OS version) are you using Enpass?
  • Which Enpass version are you using?

Thanks for your co-operation.

 

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I have the same problem. But I don't think running the program as an admin is the solution. Before the 2004 win10 update I could run it as a normal user.

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