Oscar A. Mata T. Posted November 21, 2020 Report Share Posted November 21, 2020 Hi, Recently I upgraded to Mac OS Big Sur, so I re-installed all my applications after it, BTW I did a clean installation of the OS, not an upgrade. Besides that I was able to install and restore a vault saved at Google Drive, then it was the turn of my job vault, which is tired in Microsoft OneDrive, but when I configure it Enpass just freezes, no error message, no nothing. I have the MacApp Store version of Enpass installed (6.5.2) with my license configured on it. I hope you can help me to solve this issue. Best regards, Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted November 24, 2020 Report Share Posted November 24, 2020 Hi @Oscar A. Mata T., Sorry for the trouble you are going through. We have taken note of this and our team is now analyzing into the issue. Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted November 26, 2020 Report Share Posted November 26, 2020 Hi @Oscar A. Mata T. We need a little input from you, so please let us know are you using any special characters in the name of Secondary vault. If Yes, try to give a name without special characters and share your findings. Thanks for your co-operation. Link to comment Share on other sites More sharing options...
Oscar A. Mata T. Posted November 27, 2020 Author Report Share Posted November 27, 2020 Hi @Pratyush Sharma No I have not give a name with special characters. This very same vault is being synced from my Linux workstation and Android phone with out issues, using the same name. Regards, Link to comment Share on other sites More sharing options...
Oscar A. Mata T. Posted December 12, 2020 Author Report Share Posted December 12, 2020 ¿There is a proper way to ask for support? It looks like forums aren't the right way. No solution given to users using forum. Regards, Link to comment Share on other sites More sharing options...
Garima Singh Posted December 17, 2020 Report Share Posted December 17, 2020 Hey @Oscar A. Mata T. We understand your concern and are extremely sorry for the trouble you have been facing from a long time. Please try the below workaround and let us know if this is helpful: Create a new empty vault with same password. Now setup sync of this empty vault with the same one-drive account. Link to comment Share on other sites More sharing options...
Oscar A. Mata T. Posted February 21, 2021 Author Report Share Posted February 21, 2021 The issue was fixed with the latest Enpass Update related with OneDrive. I just wait around a month to get it fixed. 1 Link to comment Share on other sites More sharing options...
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