Jump to content
Enpass Discussion Forum

PayPal App LogIn Problem


LuckyLutzLui

Recommended Posts

Hello everyone,

I have a problem when trying to login in the PayPal app via Enpass. I open Paypal, Enpass shows up, I unlock it with my fingerprint, it accepts and will close, but the Password is not applied. I can try it again and again, but nothing happens. I have to go to the enpass app, unlock it and copy my password to paste it in paypal. Also the Paypal integrated fingerprint login does not work. Everytime I try it, Enpass open (which unfortunatly dont work). 

Can anybody help me, or give me a hint what the problem could be? 

Thanks!

Link to comment
Share on other sites

  • 2 months later...

Hey @Tobi

To check this issue better, we will require few details from you. Please share the below info-

  1. On which device and OS are you getting this issue?
  2. Which Enpass version you using on the same device?
  3. Are you getting this auto-fill issue on PayPal website or app?
  4. If the issue is on Android device, share the options you have enabled from Enpass Auto-fill settings (Android Auto-fill or Auto-fill using accessibility)?

Thanks!

Link to comment
Share on other sites

Hello @Garima Singh,

 

thanks for reply. Here answers to your questions

1. Google Pixel 4XL
2. 6.6.4.469
3. Paypal APP (Paypal website works correct)
4. I'm not sure I understand what you mean. - I have Enpass as service for Autofill in my Phone Settings (Language and Input -> Service for Auto-fill), and I see under accessibility is Enpass activated too.

 

Cheers

Link to comment
Share on other sites

  • 1 month later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue. Privacy Policy