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brosenz

Enpass Unexpected Error crash

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I am getting this Unexpected Error Crash almost 2-3 times a day since the latest version upgrade about 1-2 weeks ago, I am using the version from the Microsoft Store together with the Edge extension, to me the latest version is extremely buggy, if I add the connection error to it. Sometimes it will crash even without this message.

Enpass Unexpected Error.png

Edited by brosenz

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Same for me. This use to only by on my Surface Pro 3 1803 build it would crash after a few minutes of fresh boot. I've noticed if I leave the window open it doesn't crash as often. This issue started to appear on my desktop now too which is also 1803.

Is there a plan to release a fix soon or is 6.0 version coming in the next few weeks and it has been fixed there?

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Hi @blaaaahblahblah,

Sorry for the trouble you're going through.

Please share some more info so that we can investigate further.

  • Which device (along with OS version) are you using Enpass?
  • Which Enpass version are you using?
  • Which cloud services are you using to sync?
  • Are you facing this problem while editing the credentials of any item? 

For Testing Purpose: Please turn off the internet connection and open Enpass and delete one dummy item and let me know if you're facing the same problem.

Thanks for your co-operation.

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Hello,

  • Which device (along with OS version) are you using Enpass?  Windows 10 Pro ,Version 1803, Build 17134.165
  • Which Enpass version are you using? 5.6.19 (5548)
  • Which cloud services are you using to sync? None
  • Are you facing this problem while editing the credentials of any item? No, so far only delete.

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