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Enpass suddenly stopped working?

Featured Replies

Randomly getting a EnpassBridge.exe - Bad Image message. Error status 0xc000012f

Can't get it to open at all. Anyone else getting this error?1505349172_Screenshot2021-07-30212946.png.e0e74c2750a358a4acc619c31ff03475.png

Hi @Minty,

Welcome to the Enpass Community.

Please update the app to the latest version v6.6.3.(836) from Microsoft Store and share your feedback.

Thanks.
 

  • 1 year later...

Hi,

ich habe das selbe Problem mit Windows 11.

Version 6.8.2

Es Funktioniert aber bei jedem Start kommt diese Fehlermeldung.

 

Hi,

i have the same problem with Windows 11.

Version 6.8.2

It works but every time you start it comes up with this error message.

Enpass Fehler.png

Edited by RobinHood

  • 8 months later...

Hi,

I am not sure whether I will receive a response, So I have posted here in the hope that someone can offer some assistance.

I have been using Enpass for some years now and this is the first time I have had to seek assistance.

The Error I have is contained in the picture, It just started happening.

"Windows cannot access the specified device path, or file.

You may not have the appropriate permission to access the item"

I have tried Uninstalling the App and Cleaning the PC and Re-installing it and verifying the Firewall settings I have also tried Garima Singh's method of deleting files from the source folder and reinstalling without any success.

I have noticed that when the error occurs, attempting to Open Enpass - in Windows Event Viewer:

-ErrorCode 2147942405
    PackageName SinewSoftwareSystems.EnpassPasswordManager_6.86.1360.0_x86__fwdy0m65qb6h2
    ContainerName

SinewSoftwareSystems.EnpassPasswordManager_6.86.1360.0_x86__fwdy0m65qb6h2-S-1-5-21-3027253980-148134717-3600755693-1001

   
   
- Provider
      [ Name] Microsoft-Windows-AppModel-Runtime
      [ Guid] {f1ef270a-0d32-4352-ba52-dbab41e1d859}
   
  EventID 208
   
  Version 0
   
  Level 2
   
  Task 0
   
  Opcode 0
   
  Keywords 0x2000000000000004
   
- TimeCreated
      [ SystemTime] 2023-05-15T10:53:52.9223554Z
   
  EventRecordID 17708
   
  Correlation
   
- Execution
      [ ProcessID] 5776
      [ ThreadID] 3488
   
  Channel Microsoft-Windows-AppModel-Runtime/Admin
   
  Computer DESKTOP-3F5S57D
   
- Security
      [ UserID] S-1-5-18
- EventData
    PackageName SinewSoftwareSystems.EnpassPasswordManager_6.86.1360.0_x86__fwdy0m65qb6h2
    ImageName EnpassBridge.exe
    ApplicationName SinewSoftwareSystems.EnpassPasswordManager_fwdy0m65qb6h2!App
    ErrorCode 2147942405
    Message [LaunchProcess]

 

Microsoft Store is functioning properly and no other Apps have problems.

Your ticket ID is ECS-38364.

usually within 1-2 business days?

 

Thank You for your assistance. :D

 

13-05-2023_154657.jpg

Hi @Darrell

We have received your query on support@enpass.io and have responded to the same. To avoid duplication of efforts and confusion, we request you to please revert to the same. We appreciate your understanding in this case.

  • 1 month later...

Hi Guys

It's been a while - but I finally sorted things out.

I ended up doing a "System Reset"

Thanks for the assistance

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