Enpass suddenly stopped working?

[Minty]

Randomly getting a EnpassBridge.exe - Bad Image message. Error status 0xc000012f

Can't get it to open at all. Anyone else getting this error?

[Gulshan Dogra]

Hi @Minty,

Welcome to the Enpass Community.

Please update the app to the latest version v6.6.3.(836) from Microsoft Store and share your feedback.

Thanks.
 

[RobinHood]

Hi,

ich habe das selbe Problem mit Windows 11.

Version 6.8.2

Es Funktioniert aber bei jedem Start kommt diese Fehlermeldung.

 

Hi,

i have the same problem with Windows 11.

Version 6.8.2

It works but every time you start it comes up with this error message.

Edited September 6, 2022 by RobinHood

[Darrell]

Hi,

I am not sure whether I will receive a response, So I have posted here in the hope that someone can offer some assistance.

I have been using Enpass for some years now and this is the first time I have had to seek assistance.

The Error I have is contained in the picture, It just started happening.

"Windows cannot access the specified device path, or file.

You may not have the appropriate permission to access the item"

I have tried Uninstalling the App and Cleaning the PC and Re-installing it and verifying the Firewall settings I have also tried Garima Singh's method of deleting files from the source folder and reinstalling without any success.

I have noticed that when the error occurs, attempting to Open Enpass - in Windows Event Viewer:

-ErrorCode

2147942405

PackageName

SinewSoftwareSystems.EnpassPasswordManager_6.86.1360.0_x86__fwdy0m65qb6h2

ContainerName

SinewSoftwareSystems.EnpassPasswordManager_6.86.1360.0_x86__fwdy0m65qb6h2-S-1-5-21-3027253980-148134717-3600755693-1001

- Provider       [ Name] Microsoft-Windows-AppModel-Runtime       [ Guid] {f1ef270a-0d32-4352-ba52-dbab41e1d859}

EventID 208

Version 0

Level 2

Task 0

Opcode 0

Keywords 0x2000000000000004

- TimeCreated       [ SystemTime] 2023-05-15T10:53:52.9223554Z

EventRecordID 17708

Correlation

- Execution       [ ProcessID] 5776       [ ThreadID] 3488

Channel Microsoft-Windows-AppModel-Runtime/Admin

Computer DESKTOP-3F5S57D

- Security       [ UserID] S-1-5-18

-

EventData

PackageName

SinewSoftwareSystems.EnpassPasswordManager_6.86.1360.0_x86__fwdy0m65qb6h2

ImageName

EnpassBridge.exe

ApplicationName

SinewSoftwareSystems.EnpassPasswordManager_fwdy0m65qb6h2!App

ErrorCode

2147942405

Message

[LaunchProcess]

 

Microsoft Store is functioning properly and no other Apps have problems.

Your ticket ID is ECS-38364.

usually within 1-2 business days?

 

Thank You for your assistance.

 

[Abhishek Dewan]

Hi @Darrell

We have received your query on support@enpass.io and have responded to the same. To avoid duplication of efforts and confusion, we request you to please revert to the same. We appreciate your understanding in this case.

[Darrell]

Hi Guys

It's been a while - but I finally sorted things out.

I ended up doing a "System Reset"

Thanks for the assistance