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Enpass doesn't startup properly on M1 Pro Macbook Pro


Syd

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When the option "Open Automatically at System Startup" is selected, the app doesn't startup properly.

The app starts and the login window opens and switched to "hidden". You need to manually select the app from the task bar to show the login window.

This is different behaviour to Intel-powered Macs where the window stays open and not hidden so the master password can be entered.

Is anyone else seeing this?

Edited by Syd
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Hi @Syd and @skywatcher,

Thank you for contacting Enpass.

Please share the following details so that I can assist you better. Although I have duly noted your feedback and the same has been forwarded to the concerned team for fuurther investigation.

  1. Which Enpass version you are using? (Is it downloaded from Store or Website).
  2. Are you using any Antivirus or third-party security-related extension?
  3. Did you recently made any changes in your system or updated the app?

#SI-2428

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6 minutes ago, Gulshan Dogra said:

Hi @Syd and @skywatcher,

Thank you for contacting Enpass.

Please share the following details so that I can assist you better. Although I have duly noted your feedback and the same has been forwarded to the concerned team for fuurther investigation.

  1. Which Enpass version you are using? (Is it downloaded from Store or Website).

#SI-2428

Have tried both - same result.

6 minutes ago, Gulshan Dogra said:

Hi @Syd and @skywatcher,

  1. Are you using any Antivirus or third-party security-related extension?

#SI-2428

NO

7 minutes ago, Gulshan Dogra said:

 

  1. Did you recently made any changes in your system or updated the app?

#SI-2428

It's on a new Macbook Pro 16" M1 Pro chip

  • Like 1
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