dan45 Posted March 18, 2022 Report Share Posted March 18, 2022 Hello I have Windows 10 and after trying some other antivirus programs my Enpass doesn't sync to my Synology WebDAV anymore. I have tried to reinstall Enpass. Now I have only the Setup-Wizard. also here I can no longer establish a connection. Any Ideas? I have tried to deactive the Windows defener too. Link to comment Share on other sites More sharing options...
Manish Chokwal Posted March 21, 2022 Report Share Posted March 21, 2022 Hi @dan45, I certainly understand your concern about not being able to sync with the Synology WebDAV. As you have mentioned that it happened after trying antivirus programs, it might be possible that the antivirus firewall must have blocked Enpass, so please check its blocked list. Or, Uninstall Antivirus and check if Enpass starts working. Also, you can check your system firewall as well, "Control Panel\System and Security\Windows Defender Firewall\Allowed apps". On 3/18/2022 at 10:43 PM, dan45 said: I have tried to reinstall Enpass. Now I have only the Setup-Wizard. also here I can no longer establish a connection. Please elaborate more on it and help me with the following details: After reinstallation of Enpass, did you see its welcome screen? Are you getting errors while syncing/restoring the data? If yes, share its error messages. If possible, please share a screenshot or a short video. Share the details of the Enpass version. Did you install it from a store or our official website? Link to comment Share on other sites More sharing options...
dan45 Posted March 22, 2022 Author Report Share Posted March 22, 2022 (edited) I restored a backup and at least I can get back into the program. Connecting to the WebDav server still doesn't work in Enpass. In Windows, however, I can access the WebDav server. Enpass is allowed in the firewall. All entered data is correct (address, user, password) It's the latest store-version. Edited March 22, 2022 by dan45 Link to comment Share on other sites More sharing options...
Manish Chokwal Posted March 23, 2022 Report Share Posted March 23, 2022 Hi @dan45, Thank you for sharing all the details. I have forwarded it to the concerned team for further investigation. Meantime, your patience is greatly appreciated here. SI-2693 Link to comment Share on other sites More sharing options...
Manish Chokwal Posted March 24, 2022 Report Share Posted March 24, 2022 Hi @dan45, Thank you for being patient with us. For further investigation, please share a demo account URL along with its username & password. For security reasons, I suggest you share them either in Forum DM or at support@enpass.io. I recommend that you also try our website version of Enpass and enable the logs option in the Enpass Advance setting. Afterward, try WebDAV sync. If the error still occurs, share the logs with us. 1 Link to comment Share on other sites More sharing options...
dan45 Posted March 25, 2022 Author Report Share Posted March 25, 2022 Thank you! Very strange. With the Website Version it works directly. I will use this version. Does the website version getting updates automatically? Link to comment Share on other sites More sharing options...
znation Posted March 25, 2022 Report Share Posted March 25, 2022 Same behavior for me :-( Link to comment Share on other sites More sharing options...
Manish Chokwal Posted March 28, 2022 Report Share Posted March 28, 2022 Hi @dan45, I appreciate your response regarding sync working with the Enpass Website version. @znationCould you please try our website version and let me know how it goes? Link to comment Share on other sites More sharing options...
znation Posted April 7, 2022 Report Share Posted April 7, 2022 Website version OK (6.7.4) but not beta 6.8.0 1 Link to comment Share on other sites More sharing options...
znation Posted April 12, 2022 Report Share Posted April 12, 2022 Any news about working webdav with beta 6.8 ? Link to comment Share on other sites More sharing options...
Manish Chokwal Posted April 12, 2022 Report Share Posted April 12, 2022 Hi @znation, In order to assist you better, please help me with the following details: Thank you for testing Enpass beta v6.8, did you got the same error message as mentioned above? If yes, please share a demo account URL along with its username & password. For security reasons, I suggest you share them either in Forum DM or at support@enpass.io. Link to comment Share on other sites More sharing options...
chrisonline Posted April 13, 2022 Report Share Posted April 13, 2022 (edited) On 4/12/2022 at 12:41 PM, Manish Chokwal said: Hi @znation, In order to assist you better, please help me with the following details: Thank you for testing Enpass beta v6.8, did you got the same error message as mentioned above? If yes, please share a demo account URL along with its username & password. For security reasons, I suggest you share them either in Forum DM or at support@enpass.io. I don't get it why you asking this? This is a known bug in the latest 6.8 BETA. I have got this info from the support team via ticket: Edited April 13, 2022 by chrisonline Link to comment Share on other sites More sharing options...
Manish Chokwal Posted April 14, 2022 Report Share Posted April 14, 2022 Hi @chrisonline, I would like to share that the issue mentioned in your shared screenshot is different from the above-mentioned issue of WebDAV. This is why demo account information has been asked for so that we can investigate it better. Link to comment Share on other sites More sharing options...
chrisonline Posted April 14, 2022 Report Share Posted April 14, 2022 Hi @Manish Chokwal! OK sorry. 1 Link to comment Share on other sites More sharing options...
Dirk Boller Posted May 4, 2022 Report Share Posted May 4, 2022 Hi, I do face exactly the same issue. With 6.8 Windows Store Version or 6.8 Download Version for Windows no WebDev is working. Downloading the 6.6.8 Windows Portable Version is able to sync to the WebDev Server with exactly the same credentials Link to comment Share on other sites More sharing options...
Manish Chokwal Posted May 4, 2022 Report Share Posted May 4, 2022 Hi @Dirk Boller, Welcome to the Enpass Community Forums. Thank you for reporting the presence of the WebDAV sync issue in the Enpass v6.8. Additionally, our team is aware of this issue and working on fixing it. I will inform you as soon as I receive any updates from them. In the meantime, we highly appreciate your patience with us. SI-2681 Link to comment Share on other sites More sharing options...
julichan Posted May 12, 2022 Report Share Posted May 12, 2022 (edited) Hello everybody, I'm also experiencing the error since the app updated to 6.8.0 on windows both on the store app and the website app. No problem from the android application however and the backup perfectly load outside of webdav. Also i tried to create a new vault and assign a webdav configuration after the creation but the webdav configuration ended with the exact same error. Should i also prepare a synology webdav test account ? Thanks. Edited May 12, 2022 by julichan Link to comment Share on other sites More sharing options...
Manish Chokwal Posted May 13, 2022 Report Share Posted May 13, 2022 Hi @julichan, Thank you for reporting the presence of this issue. This issue is already known to us, and our team is constantly working to resolve it. There will be a new patch released shortly to fix the problem. We greatly appreciate you being patient while we release the patch. Link to comment Share on other sites More sharing options...
databoy2k Posted May 19, 2022 Report Share Posted May 19, 2022 Definitely waiting on this fix. My phone and my PC may as well be on separate password lists at this point. Amy chance of rolling it out as a hotfix rather than waiting for a new version? Link to comment Share on other sites More sharing options...
Manish Chokwal Posted May 19, 2022 Report Share Posted May 19, 2022 Hi @all, The patience and cooperation you have shown regarding this issue are greatly appreciated. I would like to inform you that we have recently released Enpass beta website version 6.8.1 for Windows which fixes this issue. Please try that and share your findings. You can download the beta version from here. Link to comment Share on other sites More sharing options...
databoy2k Posted May 19, 2022 Report Share Posted May 19, 2022 Beta is much better. Also seems to have fixed some issues with the Assistant not bothering to show the site's credentials and instead focusing on most used. So far no problems. 1 Link to comment Share on other sites More sharing options...
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