Brian185 Posted May 23, 2022 Report Share Posted May 23, 2022 Hello everyone, this is my first post. The recent update to the Enpass front end (648) has certainly improved the appearance. Unfortunately however, this has come at the expense of some useful functionality, described below. 1) The logout symbol (padlock) has now disappeared. Somewhat surprising for a security app! Setting logout on exit (suggested by the Help Desk) is a nightmare when multitasking or autofilling from the browser, and force stopping it produces issues. 2) On entry, all records are now displayed alphabetically by default, requiring scrolling through a long list. Who uses a filing system like that? Display by tag is now consigned to a sub menu, split over more than one page, and entries are displayed in some unfathomable order. If we have to use this system, at least present them in alphabetical order. 3) The incredibly useful feature to long press a password to display a count against each character no longer works. Dark blue numbers on a black background is not a good combination! Acknowledged by Enpass, the fix failed to make the most recent update. Sorry if all this all sounds negative. I really do like the app! Link to comment Share on other sites More sharing options...
Abhishek Dewan Posted May 24, 2022 Report Share Posted May 24, 2022 Hi @Brian185 Welcome to the Enpass Forums. I will gladly assist you with all your queries - 1) The logout symbol (padlock) has now disappeared. - We have changed the UI of the Android application with the recent update. You can set Lock on Leaving or Lock After under Enpass app → Settings → Security → Auto-Locking. 2) Tags are not sorted - We were able to reproduce this issue and it has been fixed in our recent update. Please update your Android Enpass app to ver 6.8.2 and share your findings with us. 3) Long Pressing a password does not show character count/ Difficulty reading blue numbering on a black background - Character count not showing after long pressing a password issue has also been fixed in our update. Kindly update your app and let us know if its still not showing for you. Regarding blue characters on black background, our development team is working on fixing it and a patch will address this issue in the future versions of Enpass. #SI-2805 #SI-2820 #SI-2833 Link to comment Share on other sites More sharing options...
Brian185 Posted May 24, 2022 Author Report Share Posted May 24, 2022 Hi Abhishek, Thanks for the reply. Glad that the latter two issues have been sorted. I look forward to receiving the latest update. I cannot agree with you about "lock on leaving". Having this set means that if you reply to a WhatsApp message, say, whilst leaving the Enpass window open, you are logged out of Enpass. Even logging on to an online site (like this one) from Enpass results in being logged out when autofill is initiated. I find it unworkable, especially with a long complicated master password. Am I missing something? Best regards Brian Link to comment Share on other sites More sharing options...
Brian185 Posted May 24, 2022 Author Report Share Posted May 24, 2022 Hi there, I have Version 6.8.2 installed and, sadly, it doesn't address any of the issues discussed above. I have a Samsung Galaxy S7 phone running Android 8.0. Could that be the issue? Link to comment Share on other sites More sharing options...
Ivarson Posted May 24, 2022 Report Share Posted May 24, 2022 6 hours ago, Brian185 said: Hi Abhishek, Thanks for the reply. Glad that the latter two issues have been sorted. I look forward to receiving the latest update. I cannot agree with you about "lock on leaving". Having this set means that if you reply to a WhatsApp message, say, whilst leaving the Enpass window open, you are logged out of Enpass. Even logging on to an online site (like this one) from Enpass results in being logged out when autofill is initiated. I find it unworkable, especially with a long complicated master password. Am I missing something? Best regards Brian I think you do, if you set "Lock on leave", you want to authenticate each time Enpass goes to foreground, that's the whole point. Majority of Android users use biometrics, which makes unlocking as fast as unlocking the screen. If you don't have or want to use biometrics, you can change you password making sure to use a keyfile and a shorter password 1 1 Link to comment Share on other sites More sharing options...
Brian185 Posted May 24, 2022 Author Report Share Posted May 24, 2022 (edited) Thank you. That point hadn't occurred to me. Edited May 24, 2022 by Brian185 Correction 1 Link to comment Share on other sites More sharing options...
Abhishek Dewan Posted May 25, 2022 Report Share Posted May 25, 2022 Hi @Brian185 Please create a manual backup/set up synchronization on your Enpass Android device, reinstall the Enpass app and share your findings with us. If it does not help, please confirm if you are still facing all the issues you have mentioned or only particular ones? Link to comment Share on other sites More sharing options...
Brian185 Posted May 25, 2022 Author Report Share Posted May 25, 2022 Hi Abhishek, Thanks for your interest and help. As requested, I have backed up the Enpass data, wiped the data from the app, and uninstalled it. I have then re-installed the app from the Google Playstore and re-loaded the data. I have attached some screenshots showing: 1)App Version No. from Main Menu 2)Tag List 3)Password with character count. As can be seen, the tag and password issues have not been resolved. The logout issue is a design decision. I don't agree with it ( I think that every security app should have a logout button) but I can live with it if I have to. Hope this might shed some light Best regards Brian Link to comment Share on other sites More sharing options...
Abhishek Dewan Posted May 26, 2022 Report Share Posted May 26, 2022 Hi @Brian185 Thanks for trying the steps I shared with you. Regarding blue characters on black background, our development team is working on fixing it and a patch will address this issue in the future versions of Enpass. As for the tags not showing in a sorted manner, I have notified our testing team about it and will get back to you soon with an update. In the meantime, I would suggest restarting the device to check if it resolves the issue. Thanks for your co-operation while we look into this issue. Link to comment Share on other sites More sharing options...
Brian185 Posted May 26, 2022 Author Report Share Posted May 26, 2022 Hi Abhishek, Many thanks for your continued interest and help in these matters. I have also noted that the legibility problems experienced are also present in dark mode, not a mode that I work in. I have restarted and reinstalled the app and switched the phone off and on many times, with no resolution to the tag issue. The initial display of tags is alphabetically sorted. It's pressing the "more" button that seems to cause the problems. Best regards Brian Link to comment Share on other sites More sharing options...
Abhishek Dewan Posted May 30, 2022 Report Share Posted May 30, 2022 Hi @Brian185 Thank you for updating me on this matter that you are facing this issue even when choosing the dark mode. Our dedicated team has reproduced the bug on our end due to which the tags are not showing in a sorted manner. Our development team is working on a patch which will address this issue. Enpass appreciates your continued support and patience while we work on fixing this bug. Link to comment Share on other sites More sharing options...
Brian185 Posted May 31, 2022 Author Report Share Posted May 31, 2022 Many thanks for the update and progressing this matter. The dark mode issue is a visibility issue related to the password problem. It is not related to the tags issue. Link to comment Share on other sites More sharing options...
Abhishek Dewan Posted June 1, 2022 Report Share Posted June 1, 2022 Hi @Brian185 Your most welcome and I completely understand your point. Rest assured that our dedicated development team is aware of it and is working on a fix. Link to comment Share on other sites More sharing options...
Brian185 Posted June 2, 2022 Author Report Share Posted June 2, 2022 Many thanks to you and all the team. 2 Link to comment Share on other sites More sharing options...
PopTees Posted August 22, 2022 Report Share Posted August 22, 2022 I think if the issue remains then there should be an new update to roll out asap. Rest assured it may work fine. I hope the team is working on it. Link to comment Share on other sites More sharing options...
Brian185 Posted September 29, 2022 Author Report Share Posted September 29, 2022 Hi everyone, Good to see an update to Enpass after a long 4 month wait and great that the visibility issues when long pressing on a password have now been resolved. Disappointing however that the issue of tag sorting (after selecting the "more" button) has still not been addressed. The other new changes are of less importance to me so I will now revert back to an older version of Enpass whilst I consider its future. The Enpass Premium subscription will not be renewed as I will not pay a subscription for enhanced functionality whilst existing functionality is lost. Link to comment Share on other sites More sharing options...
Abhishek Dewan Posted September 30, 2022 Report Share Posted September 30, 2022 Hi @Brian185 I can certainly understand your disappointment in this matter. Our dedicated team is working on resolving the rest of the issues which you reported, and soon a patch addressing those concerns will be released. Being a customer-eccentric organization, it is never our intention to inconvenience our users like that. Your cooperation, while we work on rolling out the rest of the fixes, is greatly appreciated. Link to comment Share on other sites More sharing options...
Kane36 Posted April 28, 2023 Report Share Posted April 28, 2023 Has the issue of tag sorting resolved? Link to comment Share on other sites More sharing options...
Brian185 Posted April 28, 2023 Author Report Share Posted April 28, 2023 Sadly not. They are only sorted until the "more" button is pressed. I continue to use an old version, when this wasn't a problem. Link to comment Share on other sites More sharing options...
Kane36 Posted May 8, 2023 Report Share Posted May 8, 2023 Hello @Abhishek Dewan Is the team aware and working on the fix for the tag sorting issue? It has been nearly a year since the first post from Brian... Link to comment Share on other sites More sharing options...
Kane36 Posted July 7, 2023 Report Share Posted July 7, 2023 omg...do the team even bother to address this tagging issue? Link to comment Share on other sites More sharing options...
Brian185 Posted July 7, 2023 Author Report Share Posted July 7, 2023 Thanks for your interventions on this matter. Sadly, resolving the tag issue appears to have a low priority and has been overtake by other issues. I am not hopeful of it being fixed any time soon. There is a Beta release out (6.9.0.828), but that doesn't address the issue either. As I have mentioned earlier, I use Version 6.7.1.572 which does not have this issue and also has the "lock now" functionality. For me, any subsequent "enhancements" do not mitigate the loss of these features. Link to comment Share on other sites More sharing options...
Brian185 Posted July 20, 2023 Author Report Share Posted July 20, 2023 Great to see that the issue of tag sorting has finally been addressed in the latest update. I still miss the "lock now" option but I can work around it. Many thanks to Abhishek and the developers for getting it sorted. 1 Link to comment Share on other sites More sharing options...
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