playmobilmeister Posted June 1, 2022 Report Share Posted June 1, 2022 Hi, recently the Enpass pop up window shows like this in both browsers: I tried to reinstall both extensions but it did not help I am using the latest versions of Enpass - 6.8.1 (1060) on a Windows 10 computer. any idea what might be Link to comment Share on other sites More sharing options...
Manish Chokwal Posted June 1, 2022 Report Share Posted June 1, 2022 Hi @playmobilmeister, Thank you for reporting the presence of this issue. I have shared it all with the concerned team for further investigation. In the meantime, let me know if you are using multiple monitors and share screen resolution as well. SI-2893 Link to comment Share on other sites More sharing options...
playmobilmeister Posted June 2, 2022 Author Report Share Posted June 2, 2022 21 hours ago, Manish Chokwal said: Hi @playmobilmeister, Thank you for reporting the presence of this issue. I have shared it all with the concerned team for further investigation. In the meantime, let me know if you are using multiple monitors and share screen resolution as well. SI-2893 Thanks. I just managed to overcome it by uninstalling and then doing a clean install of Enpass. this did not work at first, but when I rebooted windows it worked. 2 Link to comment Share on other sites More sharing options...
Mr. Query Posted 1 hour ago Report Share Posted 1 hour ago (edited) I have this same issue on my Mac OSX Ventura in Chrome and Safari. In my case it looks like the screenshot attached. I greyed-out sensitive information, but the red background is real and is precisely where the normally the extension pop-up is displayed. Instead a miniature version of the extension is shown. Re-installing did not work but I do know that opening the Enpass desktop version and then quitting it again, will resolve the issue. I do use multiple external monitors but cannot reproduce the issue as it does not always seem to occur. If it does, its obviously pretty annoying. Edited 1 hour ago by Mr. Query Was not completely finished creating the original post that I accidentally posted by pressing ENTER. Link to comment Share on other sites More sharing options...
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