Weird miniature scale down of extension pop ups (Chrome + Firefox)

[playmobilmeister]

Hi,

recently the Enpass pop up window shows like this in both browsers:

 

 

I tried to reinstall both extensions but it did not help

I am using the latest versions of Enpass  - 6.8.1 (1060) on a Windows 10 computer. any idea what might be 

[Manish Chokwal]

Hi @playmobilmeister,

Thank you for reporting the presence of this issue. I have shared it all with the concerned team for further investigation. In the meantime, let me know if you are using multiple monitors and share screen resolution as well. 

SI-2893

[playmobilmeister]

21 hours ago, Manish Chokwal said:

Hi @playmobilmeister,

Thank you for reporting the presence of this issue. I have shared it all with the concerned team for further investigation. In the meantime, let me know if you are using multiple monitors and share screen resolution as well. 

SI-2893

Thanks. I just managed to overcome it by uninstalling and then doing a clean install of Enpass. this did not work at first, but when I rebooted windows it worked.

[Mr. Query]

I have this same issue on my Mac OSX Ventura in Chrome and Safari.
In my case it looks like the screenshot attached.
I greyed-out sensitive information, but the red background is real and is precisely where the normally the extension pop-up is displayed.
Instead a miniature version of the extension is shown.

 

Re-installing did not work but I do know that opening the Enpass desktop version and then quitting it again, will resolve the issue.
I do use multiple external monitors but cannot reproduce the issue as it does not always seem to occur.
If it does, its obviously pretty annoying.

 

 

Edited 1 hour ago by Mr. Query
Was not completely finished creating the original post that I accidentally posted by pressing ENTER.