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Enpass asked to veryify a local storage?


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I purchased Enpass and I use it on Windows, MacOS, and Android. Starting a few months ago on Windows (not the other two) ever since the last update or so, when I start Enpass after powering on or resuming my PC, Enpass keeps asking me to reauthenticate my licensed copy of Enpass ... almost every two days or so. It's not just annoying but also counterproductive and time wasting. Can you please do something?

Note that this has nothing to do with whether I use cloud sync or not, and as I said - the MacOS and Android versions do not ask me to do this (there I had done this only once years ago). Only the Windows version keeps annoying me with this. It didn't use to do this before a few months ago (I used it on Windows for years).

Using version 6.9.0 (1465) on Windows 10.

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Edited by johnq
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  • johnq changed the title to ever since the last update, Enpass keeps saying "session expired" and asks to reauthenticate my Enpass Pro license

I followed your instructions. It still does the same thing. However, i may have identified the cause: it only happens if I put my machine to sleep (not shutdown ro restart) and I resume a number of hours later (like after a whole night, e.g. 10h). Enpass was left running before going to sleep.

I may be that Windows resumes from sleep with the wrong system time and takes a few seconds to update the time to the correct time (NTP sync, etc). If Enpass relies on the system time to be correct or to not have lagged -- system time versus hardware clock time are not the same -- then it may think that the machine has travelled in time or that too much time has passed because all of a sudden it's 10h behind.

You may want to look into that.

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