paulsiu Posted November 29, 2023 Report Share Posted November 29, 2023 I am having some difficulty with using Enpass with ChromeOS. I have the android app Enpass install and the Enpass extension installed in Chrome. In the android app, I attempted to do the following: 1. In the android app's settings -> Autofill -> Android Autofill Service. I toggle it and it and tries to set enpass as the android app. When I tried this, it display a dialogbox saying "Make sure you trust this app". When I press OK, the checkbox is not checked. It only gets check if I set the autofill service to none. 2. Toggle "autofill in chrome browser". This connects to the chrome extension. The problem is that connection keeps being loss. what am I doing wrong and why doesn't step #1 work? Link to comment Share on other sites More sharing options...
Abhishek Dewan Posted November 30, 2023 Report Share Posted November 30, 2023 Hi @paulsiu Please share the version of the Enpass app and OS you are using and we will get this investigated for you. Link to comment Share on other sites More sharing options...
paulsiu Posted November 30, 2023 Author Report Share Posted November 30, 2023 Chrome OS: 119.0.6045.192 Enpass Android app: 6.9.3.892 Chrome Web Browser Extension: 6.9.3 Link to comment Share on other sites More sharing options...
paulsiu Posted November 30, 2023 Author Report Share Posted November 30, 2023 I also clear the browser cache, but that did not resolve the issue. Link to comment Share on other sites More sharing options...
Abhishek Dewan Posted December 1, 2023 Report Share Posted December 1, 2023 Hi @paulsiu Thank you for sharing the details. I have forwarded this concern to our dedicated team and they are investigating this concern on your behalf. As soon as I have any updates on this matter, I will be sure to notify you. Your patience in the meantime is greatly appreciated. #SI-3561 Link to comment Share on other sites More sharing options...
Abhishek Dewan Posted December 5, 2023 Report Share Posted December 5, 2023 Hi @paulsiu We were able to reproduce the bug on our end, due to which this issue is occurring, and a fix will be available for this concern in the future Enpass update. Kindly bear with us until then, and your cooperation in the meantime is appreciated. Link to comment Share on other sites More sharing options...
paulsiu Posted December 5, 2023 Author Report Share Posted December 5, 2023 OK, Thank you. I will be waiting eagerly for the fix. Link to comment Share on other sites More sharing options...
paulsiu Posted January 29 Author Report Share Posted January 29 Hi, I am following up to see if Enpass has a fix for this issue? Link to comment Share on other sites More sharing options...
Dean Posted March 10 Report Share Posted March 10 I am also unable to get Enpass to work on ChromeOS. Link to comment Share on other sites More sharing options...
paulsiu Posted March 21 Author Report Share Posted March 21 I am asking again to see what the status is. It feels like that this fix request has been abandoned. Link to comment Share on other sites More sharing options...
Amandeep Kumar Posted March 22 Report Share Posted March 22 We truly appreciate your patience, and as discussed previously, our team has confirmed that the issue is definitely reproducible at our end. However, the fix is still being worked upon. I certainly understand that the rollout of the fix is taking more time than expected, but rest assured, Enpass is aware of this. Let me share this feedback with the team to prioritize it accordingly. Link to comment Share on other sites More sharing options...
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