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zyghom

3 cents about payment for Enpass and 6.0 upgrade

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Hi there,

I am happy user of Enpass and I have - like many others - recommended it to many of my friends.

However I am completely unhappy with:

1- Pro version for Desktop - your main motto is: "desktop version for free" - it is NOT ANYMORE as you have removed few free-till-now features and included them ONLY in Pro version

2- main reason I bought Enpass is its capability of multi OS synchro - I bought iOS version and Android version. Together with MacOS version I am a complete user. The problem remains: I need to pay 3 times now (considering the point above).

The answer from the developers that it is IMPOSSIBLE to merge buying from Google Play and Apple Store is just an EXCUSE - the versions on stores could be "light" or "free" while user could have activate Pro versions by using another credentials.

All above is making me looking for the alternatives and for sure I will find one soon. Not me only but everybody who is unhappy for this greedy approach. Seeing on this forum (but not only here) how many people realised that version 6.0 brought completely new way of treating the customers it is only a matter of time when someone will come with more user friendly versions.

Again: I am not against payment. But I am against paying 3 times for the main feature of Enpass that is: multi OS synchro.

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Hey,

I've signed up here just to reply to this topic. I have the same concerns - I'm very disappointed, because Desktop version was always free with all features included and it was one of the main reason for me to purchase Android app (don't actually need the mobile Enpass, but just wanted to pay for such a great product).

Today I noticed that new version of Enpass is available, it looked for me like a great New Year gift. But when I opened the updated app on my MacOS, I realised that some key features which have been always available all the time for free (like Touch ID) - they suddenly became Premium. This is really confusing me. What I need to expect next? Version 7.0.0 will extract Cloud sync feature in some Super Premium plan and I will have to pay again, right? This must not work like this - this is just a cheating, it's not a right way to suddenly make free features non-free and ask user to pay for it to earn more money.

This is weird to see that Enpass developers cannot merge purchases from other platforms - this is just another and very convenient reason for them to make people to buy their product again.

I can leave without Touch ID on my desktop version, OK. But I cannot trust Enpass like it was before version 6 upgrade, very upset with this situation. Thinking about moving to another password manager

Thanks

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On 12/31/2018 at 2:55 PM, Alexander said:

... But I cannot trust Enpass like it was before version 6 upgrade, very upset with this situation. Thinking about moving to another password manager ...

the feeling of everyone who was scammed be enpass

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On 1/5/2019 at 3:58 AM, PianoAl said:

I currently have Version 5.6.9 on my Android devices. If I upgrade will I have to pay? Will this version continue working?

This topic is relevant only to Desktop apps, so feel free to upgrade your mobile apps

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On 1/3/2019 at 4:36 AM, Canato said:

the feeling of everyone who was scammed be enpass

And how come no one from Enpass is addressing this issue here? :/

Edited by korg250
grammar
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After experiencing the Enpass 6.0 upgrade I am out. I already owned B-Folders and it meets my needs for password management.

Why I am gone for good:

1) Enpass has always been slow. Slow to load and slow to search, especially on Android.

2) Enpass 6.0 on Linux was a disaster. It is obvious that you don't test on very many Distros. In fact your testing process is severely lacking.

3) You screwed up the search by introducing the different elements to search. You can't search on more than one, and the selection is not "sticky" on Android, so you must always select Fields before you search. I haven't seen many people complaining about this, but it is a big step backwards.

4) The desktop UI looks like a mobile app and is poorly laid out. Edit icon is in the wrong place. Duplicate is buried in some dot dot dot menu where it used to be a right-click away. Why would you take features away that were excellent and make the application ugly? The desktop can do more, so the app should take advantage of that.

5) I'm not sure what Enpass is written in, but it is huge, a memory hog, and slow. Have some pride in your work and write some efficient code.

If you keep releasing upgrades that are as poorly tested and buggy as this one, you are going to drive customers away. I can see the review ratings dropping now. Do NOT be a company that shoves the product out the door prematurely and then slowly fixes things, using the customers as beta testers.When Enpass came out it had an unbeatable set of features and wide multi-platform support, which is why I bought it. It still has that advantage, but you screwed me on the 6.0 upgrade and I am not coming back.

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9 hours ago, Gruney said:

5) I'm not sure what Enpass is written in, but it is huge, a memory hog, and slow. Have some pride in your work and write some efficient code.

It runs on Qt.

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