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Update not working


Billys107E

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Hi,

On my company PC (Windows 10) I have to use a proxy which works well with Enpass 6.0.0 (230) generally.

644902813_2019-01-1009_01_25-Enpass.thumb.png.4b48621fa7d55736eedcd447957a9021.png

Enpass now tells me there is an update available, so enpass seems to be able to communicate through the proxy at all:

1165860151_2019-01-1008_53_59-Enpass.thumb.png.0f2746ce6308d6d1032b775c21d73672.png

When pushing the "Jetzt aktualisieren" (update now) button a screen saying "Enpass wird heruntergeladen" (Enpass is going to be downloaded) with a progress bar appears and it says "Keine Internetverbindung" (No Internet connection):

1602982183_2019-01-1008_55_06-Aktualisieren.png.60dbc3e9934cfb9ac43d5f596f32d3a7.png

Does the update mechanismn honor Enpass' proxy settings?

How can I update otherwise?

Regards,

Frank

 

 

 

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  • 2 weeks later...

I cant seem to download it unless from the Windows Store which is also a restricted location for my company.

Surely the latest download link for Windows 10 can be added as a separate download on the enpass site??

I just want a simple download here link or button not a redirect etc

 

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  • 7 months later...

I cannot seem to download the lastest update of enpass and therefore i cannot use  it or recommend it anywhere.

The company we are in has over 1000 users and it seems a pity that the update cannot be simply downloaded separately as Windows Store is not available unless the company approves individual download sites for websites

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Hey @Billys107E,

Sorry for the inconvenience caused to you.

I would like to share that the proxy issue has already been fixed. Could you please try updating the Enpass app and let me know if the problem.

On 1/21/2019 at 8:05 AM, Billys107E said:

I cant seem to download it unless from the Windows Store which is also a restricted location for my company.

 Surely the latest download link for Windows 10 can be added as a separate download on the enpass site??

I just want a simple download here link or button not a redirect etc

Well, in this case you can download Enpass from our website.

Thanks for your co-operation.

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