Safari keeps asking for authorization

[ChrisS]

Safari keeps asking for authorization of Enpass. This is very annoying. Isn't this something, which can be stopped? I have already disabled both browser authorization settings. Safari Extension 6.1.2 is installed. It has permissions for all webpage contents and the complete browsing history.

Chris

[harrydawson]

See, I have also the same issue. Even after adding an extension on my safari browser it didn't work. I thought maybe safari can't verify the identity of the website. Is there any proper solution??

[C__O]

Same here with Safari on Mac. Drives me totally nuts.

[Pratyush Sharma]

Hi @C__O

It looks like Enpass application is not running in the background please make sure App is running in the background before using Enpass Extension. If the problem persists please share following details so we can investigate further:

• Which macOS version are you using Enpass?
• Which Enpass and Enpass extension version are you using?
• Which Safari version are you using?
• Are you facing the same problem with other browsers too?

Thanks for your co-operation.

[C__O]

On 9/4/2019 at 1:32 PM, Pratyush Sharma said:

Hi @Pratyush Sharma

thanks for getting in touch.

On 9/4/2019 at 1:32 PM, Pratyush Sharma said:

• Which macOS version are you using Enpass?

10.14.6

• Which Enpass and Enpass extension version are you using?

Enpass 6.1.3

• Which Safari version are you using?

12.1.2

• Are you facing the same problem with other browsers too?

I need to investigate this further. Safari is my primary browser, but it is possible that other browsers are not affected.

 

[Peter_b]

same here very anoying, Enpass is running in the background, the little icon is up there in the menu. latest Catalina, latest Safari

Edited January 13, 2020 by Peter_b

[ChrisS]

This issue is so annoying that I am considering to switch to another tool again. Neither 1Password, nor Bitwarden keep continuously asking for authorization. It is (and was) present with all versions of macOS (currently macOS 10.15.2), all versions of Enpass (currently 6.3.3), and all versions of the browser extension (currently 6.3.3).

Chris

[ChrisS]

This issue is still not solved. Are there any plans to tackle it?

[Garima Singh]

Hey @ChrisS

Sorry for the inconvenience.

While our team is investigating the issue. Could you please confirm if you enabled all three options in Enpass general settings and share the findings with us. Attaching screenshot for your reference.

Thanks.

[ChrisS]

Hi Garima,

"Show Enpass in menu bar" was disabled, as I like to have a clean and tidied up menu bar showing only items I need frequently. And I need Enpass mainly for Web passwords. I will activate this option and see whether this solves this issue. I will keep you updated, also if this solves this issue.

Best,
Chris

[Garima Singh]

Hey @ChrisS

Thanks for writing back.

Please revert us back if the problem you facing occurs again. Thanks for the co-operation.

[ChrisS]

I give up! This is such an annoying issue that I now moved to Bitwarden.

Bye, bye.

[Mr. Query]

Me too experienced this very annoying issue.  (in 2024!)
I discovered that disabling the extension in Safari and immediately re-enabling it, would fix the issue for a while.
However, through this post  I read about the three options that seem to ALL be enabled.
I did not have the option "Hide dock icon when the main window is closed" enabled, which I now have enabled.

Thus, I'm testing this and will let you know my finding.

 

PS: 
If is it necessary to have ALL these three options active in order to make the mini-browser work properly, wouldn't it be a good idea to inform the user more clearly from within the application that he/she needs to do so? 

Edited February 2, 2024 by Mr. Query
Added addition information

[Mr. Query]

I've now been testing for awhile with all three options enabled:

This helps, somewhat as I am experiencing lesser problems.
But regularly I still notice that the extension (mini-browser) loses its connection with the main application, even though that application is running.
Attempts to reconnect often fail an the endless re-authentication cycle as described in the issue earlier begins.

My standard procedure is now to disable the extension in Safari and immediately re-enabling it, this fixes the issue ALL the time.
But obviously that is not the way it should be fixed.
 

Please assists in any further steps I can take to get this resolved?

Edited February 2, 2024 by Mr. Query