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  3. Model: QX1000 Phone: Pro1 Manufacturer: f(x)tec Software: Android 9 (LineageOS 16) Unlock with fingerprint -> problem after every phone restart. No difference between rooted with Magisk, rooted with Magisk and hide root status or not rooted. No other android app (unlock with fingerprint) has these issue. Thx for your help!!!
  4. Hi @Enpass_account Well while it is not good news it at least rules something out. Maybe the Enpass team can figure it out, let them know the model of the phone in addition to the details you have already listed.
  5. Please close this post. I resolved the problem. I was, of course, using the wrong master password
  6. Update: No root but the unlock issue with my fingerprint still exists :-/
  7. I recently upgraded Windows to the latest version and it broke my Enpass installation. I uninstalled the app and tried to install from Windows marketplace, this kept giving me an unknown error so I downloaded the 32-bit version from Enpass website and installed successfully. However, I am now no longer able to access my vault. I am confident that I know my master password but it is not being accepted (which now worries me that I do not know the password...) I have Enpass installed on my Android phone and on a 2nd Windows computer. Is there any way to access the master password from one of these devices or to download the database and install it in a new user account?
  8. Thank you for your reply! I will test it. FYI: My old phone (stock rom Android 8) has been rooted too and no issues.
  9. Any updates on this? I would also like to see this feature.
  10. Hi, I am experiencing the exact same problem. I also use Gnome Shell, and the browser doesn't matter - I've tried Chrome, Chromium, Firefox, and Vivaldi. Sometimes however it does work, but this is usually when I have just logged in. Then it will sometimes work a few times, and later it no longer works. It's as if something is blocked at some point, preventing the assistant from coming up. This is supported by the fact that I do see the assistant briefly flashing up and then vanishing again. Please let me know if I can help diagnose the problem. Thanks.
  11. Hi @Enpass_account I am going to assume that your phone has been rooted to allow you to install LineageOS, then I am going to guess that Enpass looks at the Firmware/OS after a reboot sees that it is rooted and for safety disables fingerprint biometrics. Can you de-root the phone and then see what happens?
  12. Hi @Martijn;), Sorry for the inconvenience caused to you. If possible, please share the video of the issue with us on support@enpass.io so we can further investigate it. Also, let us know on which device and Enpass version are you using. Thanks for your co-operation.
  13. Hi @Vismaiy, Please share the findings. Thanks!
  14. Hi @Danial, Thanks for sharing the details. If possible, please share the video of the issue with us on support@enpass.io so we can further investigate it. Also, let us know on which device and Enpass version are you using. Thanks for your co-operation.
  15. Pratyush Sharma


    Hi @DannyK, Sorry for the inconvenience caused to you. Please share the following details so that we can investigate where the problem could be. On which device (along with OS version) are you using Enpass? Which Enpass version are you using? Let us know from which software you have exported data? If possible, share the screenshot of the issue? Thanks for your co-operation.
  16. Hi @Holger76, Thanks for using Enpass and writing to us. Currently, Enpass is not supported on Raspberry and we don't have any immediate plans for this either. However, I've forwarded it to the dev team for consideration.. Thanks!
  17. Hi @Clander, Thanks for notifying us. I'm glad to know that the problem has been resolved.
  18. Hi @Teyln, Thanks for sharing the details. I have noted down this issue and notified the QA team to look into it. Thanks for your co-operation.
  19. Hi @Joro, Sorry for the trouble you are going through. Please have a look at this forum post. If you have any further queries, please feel free to contact us. Hope this helps!
  20. Last week
  21. Hi Enpass-Team, I have a new phone (Android 9) and a issue with my fingerprint. After every phone-restart, the app have these problem: What does it exactly mean? My system: LineageOS 16 (Android 9) with only fingerprint as biometrics App version:
  22. I fixed this by turning of sync on all devices, removed the faulty sync_default.walletx. Turn on sync again. Locks like all changes I did on the devices where synced correct! The error disappears.
  23. Hello, I was wondering if there is some way to have enpass autofill security question answers in the browser, perhaps by recognizing the security question text? Is this something that is possible? For example, after you login to a website it asks you something like "What is the name of your first pet?" If not, is there a chance this could be implemented? Thank you.
  24. Hello Just wanting to tell you that I'm in the same situation as Noah and also want Enpass on the Raspberry Pi. Cheers Holger
  25. Thank you for this solution. I confirm its works on Popos 20.04, the vault its restored ok. I've yet to check if the vaults sync well with the other installations of enpass. UPDATE: The sync works ok with the others OS. Thank you!!
  26. Joro

    Forgot master password

    I have forgotten my master password, but I can still access all data (except the master password) using ios face identification. If I reset the master password I will lose all data. Is there a way to first back up the data since I have access to it with face id, then reset everything and recover from the back up or will I be asked for the master password when trying to recover?
  27. Sirio

    Snyc issue WebDAV

    The synchronization between different devices with the Synology with WebDAV no longer works. Separating and re-creating it does not solve either. In addition, the sync file was deleted on the WebDAV. I had problems with WebDAV before and it was difficult to set up. What other synchronization methods are there, not via a cloud service? How to set up a shared folder on Android iPhone and Mac? Fighting this problem again is really tedious so the application is not trustworthy.
  28. I am waiting for this feature too. My master-password is quite long and I don't want to retype it every day... Plase keep us updated about this new feature. Thank you very much.
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