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Showing content with the highest reputation on 01/22/19 in all areas

  1. Hey @OLLI_S Thanks for bringing this to our notice. Noted and forwarded to the dev team to look into it. Thanks for your co-operation.
    1 point
  2. Don't use v6. Delete it and download v5 from https://www.enpass.io/support/where-can-i-download-older-version-of-enpass/ v6 is buggy as hell and itsn't ready for general use. Plus, it the Mac version is now behind the Windows one with v6.0.3 having been released with a bunch of fixes.
    1 point
  3. It would be nice, If Enpass could start in tray when starting windows 10 without showing a big Enpass-window. Thanks!
    1 point
  4. Hey guys, Thanks for your feedback. It's already in our roadmap and will be available with the subsequent update. Cheers!
    1 point
  5. Hi @OLLI_S, Filed a bug report for this issue. Thanks.
    1 point
  6. +1 As a long-time, very satisfied Enpass user, I'd like to echo the sentiments here. To be clear: I'm not upset that you made a major upgrade to V6, I'm upset HOW you did it. Personally, I am tech savvy, so I was able to help myself and my partner to upgrade to V6. However, my partner had NO CHANCE at all to upgrade herself and had already started to panic (passwords missing, devices not syncing), when she asked for help. In short: the upgrade experience was catastrophic. 1. Because I loosely followed the beta program for V6, I remembered reading that V6 vaults aren't compatible with V5 and that the upgrade from V5 to V6 is a "one-way" operation with no backward compatibility to V5. I thought that was a beta-issue only and would be solved in the release. That incompatibility caused my and my partner's devices to literally break apart, because sync just stopped. No message, no error, no warning, no instructions, no announcements. In our case, my partner lost a few passwords during the upgrade and broke sync between her devices. She had added new passwords to her Android V5 over the last couple of days. Then the upgrade automagically happened through Google Play. When she opened the new version, the passwords were imported to V6, breaking backward compat with V5 still on our Windows devices (no auto-upgrade on Windows!). So when she opened Enpass V5 on Windows, the new passwords were missing, because they didn't get moved to V6 on Windows yet. So as far as she could see, passwords were inconsistent at best or lost at worst. 2. We use Windows 10 Pro, Windows 10 Mobile and Android Oreo and Pie in our household. The upgrade experience was different for each platform. I realize you don't control the platforms, but could you at least have provided some clear upgrade guidance for each platform? Android upgraded itself, Windows 10 Pro didn't and had to upgraded/migrated manually, Windows 10 Mobile … just ended without comment. 3. At no time were we made aware of a coming upgrade and/or its consequences - much less an opt out. Microsoft is better at this, and that's saying something! 4. There is no obvious way to roll-back and recover from a failed upgrade. Really?! That is essential! Again, even Microsoft handles their Windows feature upgrades better - the roll-back actually works. If something goes wrong, users MUST be able to roll back. Do you realize that some people have access to their ENTIRE DIGITAL LIVES stored in Enpass? Breaking that could literally ruin someone. Managing passwords and access is more critical than managing data - you have a bigger responsibility than Microsoft or Amazon, who run the world's cloud services. What saved us was that we had all kinds of different platforms and each one failed differently, which luckily meant that at least one Enpass still worked, in order to get at our master passwords. PLEASE DONT DO THAT AGAIN.
    1 point
  7. This seems like an appropriate thread the air my grievances Enpass 6 feels like a failure to me as well. My upgrade process wasn't as complicated as some of yours, but unfortunately sync between my Mac and phone is now broken. Syncing between devices is the most basic feature that a password manager must support and its completely not working now! Also, lets talk about design for a minute. The Mac app honestly looks really bad to me. The v5 version wasn't gorgeous, but it was very functional and it just worked. The v6 app feels like some weird port from some other OS AND --not to hurt someone's feelings -- but it feels like it was designed by a programmer. Windows sliding from the right feels super strange and overall the Mac app just feels really clunky now. Search is a lot slower, scrolling is less performant, and there is a lot more UI clutter that could have been better arranged. The Android app doesn't fall fall from the tree. The app feels way less performant and the UI feels really cluttered now. v5 had a smooth clean Android app. v6 just feels clunky. So here's what I'm hoping for: The beauty of have a self cloud for password management is that technically we shouldn't be dependent on any external system. Is there any way for us to downgrade to v5? I don't need extra vaults, a dark theme, or any of the new features. I just want back the password manager that I loved. I only upgraded because the chrome app forced me to, but I would love to just stay permanently on v5. I'm not trying to hurt anyone's feelings at Enpass as I know you guys have worked hard on this upgrade for a year and were probably really hoping the community would like it, but I just really want to keep using v5.
    1 point
  8. I rarely ever comment on these kinds of forums re update problems, but the experience with this update was so piss-poor (and still is) that I decided to do so anyways. I'm not even going to get into the details, but updating to v.6 required me to reset my Windows 10 setup (rollback) ignore frequent "error 400" messages figure out why Enpass didn't connect to my OneDrive account (my backups aren't in any default location) search endlessly for answers in fragmented help/support files/forums (it was pure chance that I found the answers) check if this update was actually legit !!! (I seriously doubted that at some point and thought Enpass must have gotten hacked) ... Several hours later I've got the new version running and - (place drum roll here) - I find out I've got to pay for features I once had. I have yet to (re-)configure/(re-)install the Opera browser extension (what a pain in the neck) and I haven't even looked at the Android version yet. My take? Many, many people who are not somewhat computer-savvy are going to pull their hair out over this one and I suspect that many people will consult outside help to get the update to work. Now, if this were some random app, I wouldn't care, but for hours today, I thought I had - permanently - lost access to the most important information in my possession, bank account , credit card, payment services etc., PASSWORDS! I'm sorry, but what Enpass forced on its customers here (unsuspecting customers at that) is and was an absolute catastrophe! Never again. I'm out ... even if the functionality costs more elsewhere. I've lost all trust (in a few hours) Bye.
    1 point
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