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Showing content with the highest reputation on 11/19/21 in all areas

  1. I mean, it's obviously still detecting the keybindings we had set. I changed the default ctrl+/ to ctrl+\. When hitting ctrl+\ it takes me to the browsers binding page, which if it accepted symbols instead of purely letters plus a modifier this change wouldn't matter much. But it doesn't. So given Enpass still seems to be intercepting the keybinds, is it actually terribly difficult to just give us an options to not use this new browser controlled limited function keybind system till it has feature parity with Enpass's keybind feature? This change is just so annoying and shortsided for the sake of prettify some situations enpass can be used it, but ultimately it's slowing a lot of people down.
    2 points
  2. The irony of getting the useless preference popover when trying to sign in here
    2 points
  3. What a completely tone deaf response to user frustration. This kind of response to legitimate user concerns is why I switched from 1Password in the first place. Looks like it's time to switch to another app again.
    1 point
  4. Bonjour, V. 6.7.4 (933) et Windows 10 Home When I right-click on such an entry, I don't see the options and nothing happen
    1 point
  5. It's always driven me crazy that it wasn't possible to set your own shortcut, but now that I'm used to ⌘+/, the fact that I now can set my own, but I can't set it to the keystroke I want is worse than before. Ultimately, I can get used to a new keyboard shortcut, and Enpass is hardly the first software developer to change key shorties that are so engrained they've become muscle-memory for users. In recent years, Apple has changed the shortcut for creating an alias, and Microsoft has changed several shortcuts in Office products, and in some cases flat-out removed keyboard shortcuts. But this rollout was very poorly handled. It's bad enough that a tab announcing the update was spontaneously and confusingly generated and foregrounded, even if you're in the middle of, say, watching a YouTube video (happened to me today), but it's worse that this spontaneous tab is sorely lacking in the kind of information users actually need for an update like this: 1) The animation shows Enpass being integrated into user/pass fields, implying that's the major change to the new extension, but that's not the default behavior — or at least, I'm not seeing that on any of my browsers (which is just fine with me because I hate extensions that alter page content). 2) The "Set Enpass as default password manager" checkbox has no explanation, and no instructions for setting it later if the user choses to not set it in that spontaneous Enpass tab (I, for one, can't figure that out). Is this what turns on the Enpass icon in the user/pass fields? If so, why is this not explained in any way? 3) The fact that the keyboard shortcut has changed is not mentioned at all, leading many people (the vast majority of whom aren't part of this forum) to lose functionality and not know how to get it back. 4) The fact that users can now set their own keyboard shortcut is not mentioned either. 5) Nor is it mentioned that users cannot set choose as their keyboard shortcut the same shortcut they've grown used to. Nor is it explained why that's the case. 6) It's not explained at all that Activate the Extension and Autofill are now separate keyboard shortcuts (which, BTW, makes Enpass a lot less convenient, but hopefully it will also fix the frequent problem of Autofill just not working at all). 7) It's also not explained that there suddenly is no default keystroke for Autofill, meaning if you're like me, you have to go set your own keystroke in dozens of browser profiles and browsers if you want Autofill to work. NONE of this information was provided to users. I'm friends-and-family tech support for lots of older users, many of whom have a tenuous understanding of computers in general, but I've gotten them all to use Enpass for their passwords. I've been fielding endless questions in the last couple days because of how badly botched this roll-out has been. If even I'm confused — a UI/UX/QA professional — you've done something wrong. Even worse, I've just discovered that while the extension has been updated to remove ⌘+/ as the default activation keystroke, the Enpass app's own Preferences still say this is the default keystroke: And I keep editing this post as I find further problems and confusion: • In Safari, Enpass still defaults to ⌘+/ for both Autofill and activating the extension, so now users have to memorize different keystrokes for a) activate/autofill in Safari, plus b) activate in other browsers, and c) autofill in other browsers — this is also not explained in the spontaneous extension-update tab.
    0 points
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