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Good morning all, I am French and have been a loyal Enpass user for several years. Today I just received a usb-c fingerprint key and the first thing I did is set it up with Enpass but ... it doesn't work. I read the manual for the key and in fact it is not recognized as a windows hello device but as a usb security device. One of your serious competitor offers operation with this key. Are you thinking of bringing an update in order to offer this option yourself? Thank you in advance for your future reply. Below is a link to setting up the key with a competitor. Link Bonjour à tous, Je suis français et fidèle utilisateur de Enpass depuis plusieurs années. Aujourd'hui je viens de recevoir une clé d'empreinte digital usb-c et la première chose que j'ai faite est de la mettre en place avec Enpass mais... cela ne fonctionne pas. J'ai lu le manuel de la clé et en faite elle n'est pas reconnu en tant que périphérique windows hello mais comme un periphérique de sécurité usb. Un de vos concurrent sérieux propose le fonctionnement avec cette clé. Pensez-vous apporter une mise à jour afin de proposer vous aussi cette option ? Merci par avance pour votre futur réponse. Ci-dessous voici un lien vers la configuration de la clé avec un concurrent. Link

Don't buy Enpass. This support sucks. They're kidding us. They've been doing that for years. They write that they will fix the problem in the next update. That never happens. They want a demo account that will never be called. They say that they forward the requests to some teams. That doesn't happen. Everything goes straight to the recycle bin. What's more, Enpass has been evasive in answering questions about security for years. We have to assume that Enpass contains very large security vulnerabilities that have not been fixed for years. I strongly advise against using Enpass. Don't buy Enpass.

Well I went away from Enpass because of this issue, and migrated to open source alternatives by KeepassXC and Strongbox. it is ridiculous how long it takes without any progress

... and away

Hey @AnonyMouss72 Welcome to the forum! We appreciate your suggestion on the USB security key support. This is already in our pipeline and have planned to introduce it support near end of this year. Thanks!

Hi @azarot555 We are still looking into the reported concern. As soon as I have any update on this matter, I will be sure to notify you here. Your patience in the meantime is appreciated.

@AnonyMouss72 Thank you very much for your patience and support. All your feedback on this forum has been forwarded to our concerned team and we are continuously reviewing your responses. This feature request is currently being examined by our backend team. #SI-1632