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Showing content with the highest reputation since 11/06/2021 in Posts

  1. Peter, try this if you’ve given up on accessing the original vault: Unlink your old vault from iCloud or where ever you sync it and move the vault from iCloud (or whatever) Create a new vault, restore the backup to that new vault, set up iCloud synching (or something similar), then delete Enpass from your phone. Reinstall it, register it with your email account and then restore the new vault from where ever you sync it. Unfortunately, on iOS at least, you cannot sync a new vault without knowing the password to the existing one. That’s why you need to remove and reinstall the app so you can get in.
    4 points
  2. If anyone is wacko here it's you, not to mention being outrageously rude to the devs.
    4 points
  3. Nevermind! I fixed it myself! I had the Windows store version installed! Installing the website version of the app fixed this whole issue! Jeez I have been living a lie all the time!
    4 points
  4. Hey thanks, Discordant. Apparently you were posting the same time I was. Your solution is spot on. Thank you for your help.
    4 points
  5. On your Mac, choose Apple menu > System Preferences, click Security & Privacy , then click Privacy. Select Files and Folders. Select the checkbox below an app to allow it to access files and folders in that location or you can add Enpass manually if needed. You may need to click the lock icon and authenticate before you can add or change any items listed there.
    4 points
  6. That seems to have worked. Thank you, Discordant.
    3 points
  7. FaceID is about security, as is Enpass. Just like if you reboot your iPhone, FaceID won't work until after you log in for the first time, if FaceID has been disabled, you have no choice but to manually enter your password on that device. If you don't have Enpass set up on another device you can still access then the only thing you can do is hope you can figure out/find the password. If you've recently exported your passwords from Enpass, you can create a new vault that you DO know the password to and import the wallet file into the new vault. There's no secret back door into your data if you forget your password, the data in that vault is basically irretrievable. Another possible way to repopulate a new vault if you have a relatively modern Mac and if you use iCloud Keychain/Safari. It is possible to export your saved logins from Safari in modern versions of macOS and Safari. Open Safari, Select Preferences... from the Safari menu, then select the Passwords tab in the window. Authenticate and then at the bottom of the sidebar that shows the list of your logins look for the three dots in a circle button. Click it for a drop-down and select Export Passwords... and then you can choose where to save an unencrypted version of all of your logins and passwords in a .csv file that Enpass can import. Don't hang onto the .csv file after the import is successful, as it contains all of your logins for all of your accounts unencrypted. Note that most other password managers also allow for exporting data in a way that Enpass can read. Good luck!
    3 points
  8. This is true for all password managers that allow you to fill items in-line that I've tested, it's not a specific issue with Enpass. For example, since it is popular I will say that 1Password also exhibits this behavior. If you want to use inline filling, pick only one in-line filling option (your password manager of choice) and turn off the other. If you want to use both iCloud Keychain and Enpass you can use them together, but then you should disable the inline filling functionality of Enpass and leave Apple's in-line filling active. This will allow you to use Enpass like you always have before 6.7.4 and still be able to use iCloud Keychain.
    3 points
  9. Turn off in-line filling for Enpass in your browser completely. You'll still be able to use Enpass like you used to, but Enpass won't add anything to the form fields like above.
    3 points
  10. You need to turn on synchronization of your chosen vault(s) and use the same service and location on both iOS and your desktop. (iCloud, Dropbox, NextCloud, etc.) or use WiFi synching and make sure both are on the same physical network and WiFi synching is enabled and active.
    3 points
  11. It isn't turned on by default. You need to go into the browser plugin settings to turn that feature on if you want it. If you use Safari's password filling feature and Enpass you should only have one of those two turned on for inline filling, or they will get in each others way visually (just as it does for 1Password). Make sure the Enpass extension is enabled in Safari, then select the hamburger menu item on the bottom left: Select Settings from the popup menu that appears. Then click Browser Settings. Then click the Safari Browser button at the top of the window: This will open a new settings window as a tab in Safari. In that window, turn on the switch next to the Show Inline Autofill Popup Menu item: From then on you'll see an Enpass logo on login/password fields similar to the way you see a key if you have Safari's password filling feature turned on.
    3 points
  12. Not sure what change was introduced in the latest version, according to the change log, the browser inline autofill was added. However, the Windows Hello feature is finally working as it should have been on version 6.7.4 (934) on Windows 10. You will need to disable and re-enable Windows Hello authentication in the Enpass app to achieve this. Hope this will not be reversed in the future updates.
    3 points
  13. Hi Enpass Users To make sure you are updated with our developments, we would like to inform you that our Windows signing certificate is expiring on 28 Nov 2021. From version 6.7.4 onwards all releases will be signed by a new certificate. Because of this new signing certificate, you might see a Windows SmartScreen warning after downloading & running the installer. Microsoft has reverted us that it is due to new versions, low download and install count initially. Request you to take affirmative actions while seeing the following warning popups. For more information and required steps, please refer the FAQ If you still face any concern or have any question, please reach us here or on support@enpass.io Cheers!! Note: It is a temporary warning and will not appear in the future when downloads reach a certain number.
    3 points
  14. I second this. I want to be able to select the "/" character to make the Shortcut Ctrl+/. Thanks.
    3 points
  15. It would work if she were logged into your iCloud account on her iPhone, but her iPhone logged into her iCloud account will never see your sandboxed vault unless you put a copy somewhere her account can see it. If none of the other methods I suggested worked, try setting up a free Dropbox account and use the same account for both your wife and yourself and set up Dropbox to sync your Enpass vault(s) instead of iCloud.
    2 points
  16. That’s not Enpass doing that. It is your Mac. Either you tried to open it in Word at some point and the Mac associated the file type with Word or Word is your default text editor. However, this is easy to fix. 1. In the Finder, select one of these backups and choose Get Info (Command-I or select it from the Finder File menu or right click on the file and select it there). 2. Find the Open With section of that window and click on the small triangle to show the content if it isn’t shown already. 3. Under the drop-down you find there select “Other” at the bottom of the list. 4. In the file selection window select “All Applications” from the Enable drop-down. 5. Select Enpass and then click Add. 6. Back in the Get info window, click the Change All.. button and Confirm. This will change all backups to be associated with Enpass.
    2 points
  17. Hi, This is an old thread, so pardon me if you’ve tried these things recently… 1. 6.7.2 is not the latest version of Enpass for Mac. Try upgrading to 6.7.4. 2. Remove iCloud syncing from your vault, remove the copy in iCloud if needed. Then set up syncing to iCloud again. 3. When asked to authenticate, let Safari launch. You will be asked via a special drop-down sheet if you want to log in with the currently active iCloud account. Make sure you don’t log in that way. Refusing will present the standard login screen for your iCloud account. Make sure you check the box to remember this login and then log into the appropriate iCloud account. 4. Once authenticated and passed back to Enpass, you should remain logged in unless your iCloud password is changed or you invalidate logged in sessions or you have some process that cleans up files related to Enpass in the background or you are logged into a guest account.
    2 points
  18. This appears to be a NordVPN issue. NordVPN issued an update this morning that resolved the problem. Thank you again for your help!
    2 points
  19. Many thanks. Seems like the browser had indeed updated in the background and a restart sorted it. All working now and I have even got rid of the annoying blue box, so happy. Cheers Alan
    2 points
  20. https://demo.synology.com/en-us/dsm Click on DSM and that will generate a demo link you can try, you will be logged in by default. Go to the User menu on the top right and sign out to see the login screen. Note: If you have inline filling enabled in Enpass, it works OK for DSM 7.
    2 points
  21. https://www.enpass.io/support/kb/registration/i-have-purchased-subscribed-enpass-how-can-i-register-and-use-the-same-license-across-devices/ If you typed your email address incorrectly when you registered it, contact support, as above. If you just want to change the registered email address follow this: Just remove the wrong email address and register with the new one. If you need to change the registered email address on file follow the steps in the link above to contact support and have your registered email address changed.
    2 points
  22. Not only can't we use the usual shortcut (or any other with a symbol, apparently), I set it to Ctrl + Q in Vivaldi and it's not working either. Imagine if Microsoft decided to change the Ctrl + Alt + Delete command without telling anyone. Ctrl + / for Enpass was so automatic and practical that even a working alternative would be annoying.
    2 points
  23. Thank you Manish, this sorted the issue, I can now sync again with the cloud after the initial sync.
    2 points
  24. Hi @Abhishek Dewan, thanks for your reply. 1. Enpass 6.7.4 (938), Extension in Chrome 95.0.4638.69, macOS 11.6 2. It requires login and contains sensitive data, so I can't provide this. 3. see 2. But you can try it in the online demo: https://www.liveconfig.com/en/demo/ . Login as Administrator and then, for example, try to create a new subdomain. Enter a name for the subdomain and then try to open one of the dropdown fields - they open for an instance and then close immediately...
    2 points
  25. For anyone else who comes across this, I was able to fix the issue by completely removing/uninstalling the addon from Firefox and then re-installing it. Maybe the extension got corrupted while updating.
    2 points
  26. So now Nov'2021 - would be unreasonable to ask for a progress update on the Security Audit that will be completed 'this year'?
    2 points
  27. I think everyone claiming that the change wasn't publicized is being extremely sensational. I get the "years of [broken] muscle memory", but be honest.. you wouldn't have liked the change even if it had been clearly announced six months ago. You're (understandably) frustrated, but also trying to heap on unnecessary criticism to make a point of how evil Enpass is. Enpass is not the first, nor will be the last (software) company to make a change individuals don't like. Good companies make changes for the greater good of the entire customer base.
    2 points
  28. I think the "wacko leftist crap" was directed at me because I used the term "woke". (Apparently my political affiliation and my entire personal values in which I lead me life can be determined on a single word.) Anyways, I don't disagree with your comments. I actually found this thread because, I too, was confused by the change. I even agree with your (very articulate) explanations as to why the user base may be inconvenienced by having to train themselves a new keyboard command. My point was that I simply don't think it's worth getting raged up about (see #Jeetdoh's comments in this entire thread), as if this was a big conspiracy to undermine Enpass users. Life is too short, my friends.
    2 points
  29. In no way did I defend the change. I pointed out it wasn't a bug. I said I understood why they made the change (which is not defending the decision, just acknowledging the reason they did it), and I very much criticized their handling of the rollout (suggesting how it could have been handled better), and I criticized their tone-deaf handling of the backlash (in the very next post after your criticism of the same). What I didn't do was make any personal attacks by saying things like "I couldn't possibly give less of a shit," and "wacko leftist crap," and "are you 5?" — none of which have anything to address the actual problem at hand. For the sake everyone else here — and the actual subject of this thread — I'm done with this conversation.
    2 points
  30. My point about that phrase was that saying "it's not a bug, it's a feature" sincerely indicates that a) the developers aren't understanding the problem, b) the developers aren't taking users' concerns seriously, and c) the developers are apparently unaware of the history of that phrase and how dismissive it reads. But the bigger problem remains that the developers didn't bother to explain this change at all. They apparently just expected users to discover their keyboard shortcuts don't work anymore, and then expected users to find their way to the shortcut settings, then set up their own new shortcuts. (Perhaps an easy matter for developers and techies, but not for the average Joe Websurfer.) It would have been a simple matter — and 1000% more user-friendly — to include a sentence on the "Enpass browser extension has been updated" tab that reads, "To make Enpass more compatible with the way most browsers handle keyboard shortcuts, users need to create their own new keyboard shortcuts for displaying Enpass and autofilling account information for this updated Enpass extension. Click here to create your Enpass shortcuts." With the "click" sentence linking to the browser's settings/shortcuts page. The fact that Enpass did not do this has led to all this confusion, and the assumption by users that this "feature" is a bug. How Enpass couldn't not have seen this coming is hard to imagine. What did they think would happen when, without explanation, an update broke a common keyboard shortcut?
    2 points
  31. So, I left 1Password because of the BS that came with new "features", do I have to leave Enpass in my rearview too ? That's what I've honestly been wondering after reading the "it's not a bug, but a feature" reply. The intent behind the "feature" is nice and all, I can salute the initiative, the problem is three-fold in my case: As a result of the ability to customize my keybind across my multiple browsers/operating systems, I now cannot have my preferred keybind Said preferred keybind can still trigger the configuration window where I can't set my keybind because of said improvement No reply from the developer other than on this forum and the answer is "nope, sorry, not going to happen" when clearly the wrong solution has been used to remedy an issue, therefore creating new issues. At least an acknowledgment that this should be "investigated", "looked into" or simply discussed, I would have understood that. But just a plain "nope" was kind of reminiscent of AgileBit's way of not caring about what many customers may want vs what they thought we wanted. This, coupled with another issue I read in the forum, which is a bug I've had for months now, about the double click not working on the first attempt in the browser Extension, has led me to look for another password manager, again, such a shame. Edit: I almost forgot: So, you managed to bind Command with another key ? That's funny because any combination involving Command is invalid on my Macs.
    2 points
  32. I’m way quicker on the keyboard and I hate pop up weblets which for me obscure the entry field. Plus a lot of my systems need various accounts which it does not work well with. As I say it may suit you but not a lot of others. This thread is for those users.
    2 points
  33. Let's leave the wacko leftist crap off the forum of a password management application.
    2 points
  34. 1. Press start. 2. Type “add or remove programs” and press enter. 3. Search for the msstore version. 4. Click unistall.
    2 points
  35. I think I may have fixed it at least for now. I went to Preferences, WiFi Sync, clicked primary. It then asked if I wanted to disconnect from icloud and use WiFi. I said yes, then closed Enpass and reopened. I then stopped WiFi sync and re selected icloud. Now it seems to sync.
    2 points
  36. I mean, it's obviously still detecting the keybindings we had set. I changed the default ctrl+/ to ctrl+\. When hitting ctrl+\ it takes me to the browsers binding page, which if it accepted symbols instead of purely letters plus a modifier this change wouldn't matter much. But it doesn't. So given Enpass still seems to be intercepting the keybinds, is it actually terribly difficult to just give us an options to not use this new browser controlled limited function keybind system till it has feature parity with Enpass's keybind feature? This change is just so annoying and shortsided for the sake of prettify some situations enpass can be used it, but ultimately it's slowing a lot of people down.
    2 points
  37. The irony of getting the useless preference popover when trying to sign in here
    2 points
  38. Fully understood but you try setting it to '⌘ /' you'll find it is not allowed. If I press ⌘ I then get red text underneath which says 'press a letter', / is not allowed as a choice. ⌘ = command
    2 points
  39. 2 points
  40. I my experience iCloud sync has always been finicky due to security restrictions. I switched to google drive and never had a problem thereon
    2 points
  41. Hi @ng4ever, Thank you for reaching out to us. "Can one there more family member buy their own Enpass instead ?" Yes, if you have purchased Enpass Annual Family Subscription plan then you can add up to 6 members and they will get access to the Enpass License. Also, each member can purchase any different plan according to their requirements. "Will the Wifi Sync if used by everyone conflict in any way ?" No, there is no conflict of any kind if Wi-Fi Sync is used by everyone. Make sure the Wi-Fi Sync server is configured and in running state then Enpass client on other devices can discover running Wi-Fi Sync Server on the network and pair with it. The pairing can be done manually by verifying a code (to verify the server’s certificate) and access code (password for server) or by scanning a QR code that embeds all information required. For more information about this refer to these links: Wi-Fi Sync, Wi-Fi Sync Manual Setup, and Troubleshooting Wi-Fi Sync. Cheers!
    1 point
  42. Hi @ng4ever Keeping a .csv file as your backup file is not recommended as it is not secured by your master password. The best way is to backup your data, and keeping it updated by setting up Cloud Synchronization. Here's how to Backup using Cloud Server and Restore from Cloud Server. Hope this helps!
    1 point
  43. Having exactly the same issue. CPU: AMD Ryzen 9 5900X GPU: Nvidia RTX 3080Ti OS: Ubuntu 20.04.3 LTS When i install enpass via snap store, i get the following error message: Gtk-Message: 18:34:50.871: Failed to load module "canberra-gtk-module" Again, if changing the nvidia driver from nvidia-driver-470 to the X.Org X server, Enpass is able to start, but the error message still appears. re-installing the canberra-gtk-module does not solve the issue. Thank you for looking into it
    1 point
  44. That’s not something they can do, Peter. FaceID and TouchID isn’t something they can control at will like that just for you, and even if Apple allowed it, it wouldn’t be secure. As you can see here: https://developer.apple.com/documentation/localauthentication/logging_a_user_into_your_app_with_face_id_or_touch_id Apple is clear that you cannot count on FaceID as the only method of authentication and you have to fall back on a standard method if failures happen. No matter what type of authentication you use, you cannot forget the password associated with the vault. I’m really sorry, but you’re going to have to try to remember your password or restore from an unencrypted export. Is there any chance you told a family member what your password is? Even if they don’t remember the whole thing, maybe they can help jog your memory. In the future, if you might forget your vault password, write it down and put it somewhere safe where no one will steal it, for example a lockable fire box. I’m glad you were able to recover some of your passwords. I hope you’re able to get the rest. I once lost the password to an encrypted backup I made and I lost several important files, so I know how frustrating that can be. At least in your case you can probably reset the individual service passwords to regain login info for them.
    1 point
  45. Are you kidding me? You're trying to defend developers changing the PRIMARY WAY people trigger their application every day, multiple times per day, with zero notice and then not allowing people to set the actual setting back to our preferred method of triggering the application again with zero notice and then responding to user's justifiable anger with "it's a new feature, and not a bug"? And that's ok?!?! You're really trying to defend that? Are you 5?
    1 point
  46. Bonjour, V. 6.7.4 (933) et Windows 10 Home When I right-click on such an entry, I don't see the options and nothing happen
    1 point
  47. David, if you changed your password, you need to refresh the token that Enpass uses. Disable synching and then re-enable it. Click Disconnect. Then tell Enpass to sync with iCloud again. It will prompt you to connect to the iCloud website to authenticate and generate the new token. If you are using Safari, When the browser loads the iCloud site, you will be prompted with a drop-down to automatically log into iCloud using the same account your Mac is currently logged in as. In this case, do not do that. This will bring up the standard iCloud login form. Check the box to remember your login and enter your iCloud account login details. This will ensure the token won't expire until you change your account password the next time.
    1 point
  48. Same issue here, I had bound ctrl+space to the plugin in Firefox, but this now takes me to the extension page instead. If I add the shortcut again, it opens the auto-fill menu AND takes me to the extension page. This is something that really should have been caught in testing or QA Windows 11, Firefox 94
    1 point
  49. This is a more general problem with WebDAV, it seems. I have the same issue with another WebDAV server, using 6.7.2 which is the latest for the Mac website version.
    1 point
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