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Monyker

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Posts posted by Monyker

  1. As requested:

    -Primary workstation: Enpass 6.9.0 (1465) on Windows 10 Pro 22H2 (build 19045.3324)

    -Secondary workstation (laptop): Enpass 6.9.0 (1465) on Windows 10 Pro 22H2 (build 19045.3324) - the device where I encountered the problem

    -iPhone: Enpass 6.9.1 (751) on iOS 16.6 (this is the only device for which I use biometric)

    -iMac in home office: ...I'll add the OS and app version info later...

     

    Yes, Enpass was updated on several (all?) of the devices over the last few months. I don't track Enpass upgrades/versions closely, but I update when I receive an update notification, and try to make sure I check for updates on all my devices shortly thereafter. I have not recently changed my master password. I only encountered the problem on a particular device. Enpass may have been open/running on one or more other devices when I was installing/initializing Enpass on the device where I encountered the problem, but I'm sure I've done this before without encountering a problem.

  2. 2 hours ago, Abhishek Dewan said:

    Hi @Monyker

    If you feel that the master password you are entering is correct...

    ...

    The master password is used to access the Enpass app and is associated with the Primary vault. Any other vault you create in the Enpass app has its own vault password

    @Abhishek Dewan The info for multiple vaults is interesting. Thank you for pointing that out. However, I have only ever used one vault. And it's not how I "feel" about entering my master password. I KNOW I entered it correctly a number of times, when attempting to restore the vault on a Windows 10 PC (fresh Enpass install) from Dropbox. I even confirmed in a separate text editor (to make sure password characters are entered correctly) and copied/pasted. What worked for me was to take a backup from a different computer where I have Enpass installed, transfer the backup, and restore the backup to Enpass (local only) on the Windows 10 PC with fresh Enpass install. After I restored the backup, I could then connect Enpass to Dropbox.

    This is obviously a known bug as others have reported the exact symptoms. Please fix this!

  3. @Masterframe, perhaps/hopefully this has already been resolved or you have found a suitable workaround. I thought I would draw your attention to an earlier response of yours with an input field, and a related response by @Abhishek Dewan. You asked whether the input field ID might be the problem. Abhishek's later response indicated that the input field type is the problem. The type attribute should be set as type="password" instead of type="text".

    This is the info Filecrypt would need to accommodate Enpass. 

    On 5/5/2022 at 1:44 PM, Masterframe said:

    ...Could the ID of the input field be the problem?

    <input type="text" name="password" id="p4assw0rt"  autofocus autocomplete="off" placeholder="Passwort eingeben">

     

     

    On 2/17/2023 at 6:05 AM, Abhishek Dewan said:

    Hi @Masterframe

    ...the page on which you wish to autofill the password, the input type of that field is 'text' rather than the 'password'. That is the reason Enpass is unable to recognize or autofill in it.

     

  4. I'm reporting that I recently encountered this problem with Enpass 6.9.0 (1465). I managed to workaround through a frustrating process of backing up Enpass on a different device, copying the backup to the device where I encountered the problem, restoring to a local vault from the backup (after a false start or two), and only then linking Enpass to Dropbox. It seems the problem has regressed or it was never resolved. Please fix this!

  5. Oh, another suggestion:

    In Enpass, select your entry/item for Filecrypt. Just select it from the list, don't click the edit button. In the right-hand pane (showing info for the Filecrypt entry), uncheck the Autosubmit Login option, if not already unchecked. Go to the Filecrypt login page and use Enpass to fill the login info. Manually click the Log in button. Maybe Autosubmit Login doesn't work (well) with the Filecrypt login page...?

    FilecryptEntry.png.d062123acf8cf9a85f1c047b5ab942c7.png

  6. @Masterframe, from the Enpass app version info you provided, it sounds like you are using the latest Enpass Windows API (Win32) edition. This is the edition of the app that you download from the Enpass website and click/run-to-install, like traditional applications. Enpass also publishes an edition that is installed through the Microsoft Store. The current/latest version of the Enpass app installed from the Microsoft Store is 6.7.4 (934).
    I suggest you:

    • Confirm you have a recent backup of your Enpass vault and/or your vault is synced to a cloud service (Dropbox, Google Drive, etc.).
    • Check if you have both editions of Enpass installed. Open the Windows Settings app, and in Apps > Apps & features, look for both Enpass and Enpass Password Manager. See screenshot below.

      EnpassEditions.png.5247b494cee0c8b923474368a51b3bfd.png
       
    • If you see both, select Enpass Password Manager and click Uninstall. This will remove the Enpass app installed through the Microsoft Store.
    • Next, select Enpass and click Modify. You may see a UAC prompt to elevate privileges. In the Enpass Setup window that appears, click Repair.
    • After the repair process completes, reboot your computer. Don't click the Launch button at the end of the repair. Doing so might open/run Enpass as a different/administrative user, depending on your computer's configuration.
    • After rebooting, the next time you attempt to fill login fields in Chrome or Firefox using Enpass, you may be prompted to authorize the Enpass browser extension to access the Enpass app. If so, you will see a prompt to enter a 6-digit code (automatically provided to you).

    Hope this helps! If so, please give this response a like. :)

  7. I'm not certain, but I suspect the trouble I encountered may be related to the trouble reported by @wmc in topic 28288, Enpass 6.7.4 (933) loses connection to databas.

    TLDR

    • Before you make any changes to your Enpass setup, make certain you have a recent backup of your Enpass vault.
    • If you use Enpass Windows API (Win32) edition--you download the installer from the Enpass website--remove/uninstall Enpass Microsoft Store edition if it is installed. If Enpass Microsoft Store edition is installed, it will appear as Enpass Password Manager in the Windows Settings (Apps > Apps & features) app. If installed, Enpass Windows API edition will also appear in this list and will appear simply as Enpass. Do not uninstall this edition.
    • Repair Enpass Windows API edition. In Windows Settings > Apps > Apps & features, select Enpass and click the Modify button. Elevate privileges through User Account Control if necessary/prompted. Click Repair.
    • After repair completes, reboot your computer.
    • After rebooting, the first time you attempt to have Enpass fill login fields, you will be prompted to authorize Enpass browser extensions to access Enpass (you will see a prompt for and automatically be provided a 6-digit code). I encountered this separately for Google Chrome and Microsoft Edge, but not Mozilla Firefox. In Firefox, it simply worked. I guess authorization for the Enpass Firefox extension survived Enpass repair, etc.

    While I can't pinpoint exactly when this started, I think the upgrade to 6.7.4 (933) wasn't as seamless/smooth as usual. I don't think the problem was related to updates to Chrome or other browsers. I encountered the same trouble in Google Chrome, Microsoft Edge, and Mozilla Firefox. I discovered that I had both the Enpass Windows API (Win32) and Microsoft Store (modern app) editions installed. It's unclear to me how this happened. I recall installing the Microsoft Store edition some time ago, perhaps around the time Enpass was first available in the Store app. I decided to continue using Enpass Windows API edition instead, and I thought I had uninstalled Enpass Microsoft Store edition. This wouldn't remove the Enpass app from my "purchased" apps or Microsoft Store app library. I'm wondering if a subsequent Enpass update or possibly a Windows/Microsoft Store app update caused the Enpass app to reinstall...

    Hope this is helpful.

    • Thanks 1
  8. @Walter Danley It sounds like you use/upgraded the Windows API (Win32) application, not the modern Enpass app that is installed from the Microsoft Store? Windows API edition Enpass' data location is %UserProfile%\Documents\Enpass by default, where %UserProfile% is your user profile directory (e.g. C:\Users\wmc). Enpass auto backups are enabled and stored in a Backups subdirectory of Enpass' data location by default. You can restore your Enpass vault from a recent auto backup.
    I'm guessing you may have both Windows API edition Enpass 6.7.4 (933) and the Microsoft Store Enpass app installed... Default data location for Microsoft Store edition Enpass is different (%UserProfile%\Appdata\Local\Packages\SinewSoftwareSystems.EnpassPasswordManager...) from Windows API edition Enpass. If you have both editions installed, browser extensions may be opening and connecting to the Microsoft Store edition. If you haven't previously used/set up the Microsoft Store edition, that could explain why Enpass isn't connected to a vault. You also mention reinstalling Windows 10. Did you do an in-place "upgrade" or did you do a wipe-and-load (format disk/Windows partition)? If the latter, unless you backup your computer/data (no excuses, this is 2022 after all) or use Enpass native cloud-sync capability (Dropbox, Google Drive, etc), your Enpass vault is toast.
    A few recommendations:

    • Don't hijack forum threads. @Ivarson response was spot on, IMO. Your description of the problem you encountered is quite different from the description provided by @wmc. Even if a symptom is similar, you don't know whether the source of the trouble is the same. Better to start a separate thread.
    • Install only Enpass Windows API edition OR Enpass Microsoft Store edition (appears as Enpass Password Manager in Microsoft Store or Windows Settings (app) > Apps & Features). Having both installed can cause unexpected results and create confusion.
    • Use cloud sync. Consider one-way syncing Enpass vault data between 2 clouds (e.g. Google Drive -> Dropbox), where your second cloud service is not readily accessible from your device(s). Enable 2-factor authentication on your cloud accounts (Google, Dropbox). The idea is to make it more difficult for an attacker to leave you high-and-dry by ransoming/destroying your active data and primary backup.
    • Provide more detail when requesting help. Other users and support are more likely to answer and be able to offer better help. Learn how to ask questions in a way to attract good responses. For example, see https://www.biostars.org/p/75548/
  9. Yesterday, I started encountering trouble in Google Chrome when attempting to fill/login. Enpass is configured to open automatically at system startup and the Enpass extension for Chrome is installed. When I attempt to fill login fields, instead of filling as expected, I see this prompt to open Enpass...

    OpenEnpass.png.74cf33c25c27a7580ef8091197afcc40.png

     

    If I click the button to Open Enpass Password Manager, a new Enpass instance is opened and the Enpass welcome window appears (create master password / restore from...). Using Process Explorer to inspect the two Enpass instances/windows, I see explorer.exe is the parent of the Enpass instance that started up with the system and chrome.exe is the parent of the instance with the welcome window, that opened when I clicked Open Enpass Password Manager.

    I'm not certain, but I think this may have started after Chrome updated to version 101.0.4951.41... correlation/causation and all that... I have Enpass 6.7.4 installed (Windows API / Win32 application). I tried removing/reinstalling the Enpass extension for Chrome. This made no difference.

    Is this a known problem? Any suggestions?

  10. Thank you @Abhishek Dewan.

    Yesterday while signing in the app, I confirmed that the Enpass entry was associated with the app as expected. However, autofill still didn't work as it should. When I tapped the password field in the app, Enpass prompted to autofill. Upon unlocking Enpass, the correct entry was displayed. I tapped the entry, but the password was not filled. I tried tapping away from the password field (keyboard disappeared) and tapping the password field again. But Enpass didn't prompt again to autofill. I tried this a few times. I closed and reopened the app and went through the process again. This time dots briefly flashed on the screen as if it would autofill, but the password field remained blank. I tapped the password field a second time and was prompted to autofill. This time Enpass filled the password and I was able to sign on. So the Enpass autofill process still is not working as desired/expected for the iValet vNext app.

  11. On 12/10/2021 at 4:36 AM, Abhishek Dewan said:

    Hi @Monyker

    ...A patch addressing this issue will be released in the near future...

    #SI-2492

    Yesterday, when Enpass offered to auto fill the password in the app, the checkbox to associate the entry appeared in the prompt. I left it checked, of course and completed the auto fill. I checked the Enpass entry which now appears associated with iValet vNext. I guess we'll see if/how well this works today. Looking at my app update history yesterday, Enpass was apparently last updated on my phone on 9/14/2021. And there was no update to iValet vNext since my original post...until today. Today I was prompted to install an update to iValet vNext and did so.

    • Like 1
  12. On 12/2/2021 at 6:19 AM, Abhishek Dewan said:

    Hi @Monyker

    To get this concern investigated, could you please share the name of the app, along with any other apps where a similar issue is occurring? Awaiting your response

    The app is iValet vNext, but as this is a corporate app, installed through Microsoft Intune Company Portal, I doubt you have a way to install/test the app. I'd be happy to do some troubleshooting and respond with my findings. I'm unaware of this trouble with other apps I use.

  13. Moto X⁴ with Android 9

    Enpass 6.7.1.572

    I have an app that was installed through Microsoft Intune. I have an Enpass entry for an account used to sign in this app. When I tap the username field, I'm prompted to autofill with Enpass. If I search for and select the entry, I see a prompt about the entry not being associated with the app. I can tap yes to fill anyway, but there is no checkbox to have Enpass associate the entry with the app. And autofill fails on the first attempt. If I go through the steps a second time, autofill works. It's annoying going through this daily.

    Any ideas/suggestions?

    Thank you!

  14. I was also looking for a way to delete password history. In my case, I only wanted to do so for a single Enpass item. As a workaround, I edited the item, added a second password field, copied/pasted the current password from the original password field to the new/second password field, then deleted the original password field and saved the item. Rename/reorder fields as desired, of course.

    Posting in case someone finds this helpful.

    • Like 1
  15. Very odd. I unsuccessfully tried to reproduce with Enpass 6.2.0 (537) on a Ubuntu 16.04.6 LTS (64-bit) install. Take a backup in Enpass, then maybe try this at a terminal?:

    $ pkill -i enpass
    $ sudo apt-get purge enpass
    $ sudo apt-get install enpass

    That would effectively reinstall Enpass.

  16. In Finder, go to Applications. Enpass should appear twice. If you first downloaded/installed the package from the Enpass website and later installed Enpass from the App Store, trash the Enpass application with the oldest Date Modified timestamp. As a test on a Mac where Enpass wasn't already installed, I downloaded the package from the Enpass website and installed, then installed Enpass from the App Store. This is how it appeared in Finder.

    image.png.20cedfcc79eff73d0592700db3474939.png

    Notice how the second instance is nested in a directory/folder. Apparently this was necessary because of the previous installation of the downloaded package. After trashing the older (10:54) application and emptying Trash, the newer/nested application from the App Store still worked fine. If something goes wrong, trash all instances of Enpass in Applications and simply reinstall from the App Store. I recommend first backing up to prevent possible data loss. You should regularly backup anyway. If this response helps you, please like it. See the heart button below and to the right. Thank you!

  17. 6 hours ago, Cicero Junior said:

    I'm installing from Microsoft Store...There's no "Enpass 5 data folder"; there's only "Backup File".

    Ah. It wasn't clear from the OP's post or your first post that you're installing from the Store. Try downloading/installing the traditional Win32 edition; link is at the bottom of the downloads page. The traditional Win32 edition has a restore from "Enpass 5 Data Folder" option during first run. If you don't see the first run "I am a New User" and restore options, and you're prompted for a master password, you'll need to quit Enpass, move aside (rename) your Enpass data folder and try again. After you import your Enpass 5 data, you can take a backup, then restore the backup in the Store edition of Enpass. Or you could configure cloud sync in the traditional Win32 edition, sync up, then do the same in the Store edition to sync back down.

  18. It sounds like you've proceeded past/through "first run" of Enpass 6, where you're prompted to set up as a new user, or restore from cloud or this PC (local). Try*:

    1. Quit Enpass.
    2. Move aside (rename) any .Enpass or Enpass folders in your Documents folder.
    3. Open Enpass. You should see "first run" options to create a new user/database or restore. Scroll down (if needed) and select the option for Enpass 5 Data Folder under From this PC. Browse to and select the folder containing your Enpass v5 walletx.db.
    4. Click to import.

    *Works for me; YMMV.

  19. 3 hours ago, Dougga said:

    ...I'm wondering if there's a bug in the cloud backup function (DropBox) and passwords are getting mixed up out of band...

    I assume you're referring to the cloud sync feature, for syncing your Enpass data across multiple devices (e.g. phone, tablet, laptop)? I use this feature (with Dropbox) to sync across no fewer than 5 devices. I have about 750 entries with a variety of password lengths (rarely more than 64 characters) and complexity and use Enpass daily.

    The current version of Enpass seems to support the extended ASCII character set including in password fields, though the generator apparently doesn't include these characters even optionally. You would need to copy and paste such characters into an Enpass password field. I mention this because I would expect extended set characters to be potentially more troublesome.

    If there were an Enpass (or Dropbox) bug causing corrupted passwords, I think there would be many other similar reports. An interesting exercise might be to show/echo the password you paste/enter where you encounter this trouble...

  20. On 10/11/2019 at 6:21 AM, pio93qwertz said:

    I am a little bit shocked because the explanation isn’t right.

    From the linked text/explanation:

    Quote

    The Enpass app anonymously sends a POST query to our server over HTTPS protocol with all the domains in saved URLs. It does not contain any of your personal information. All the URLs in your Enpass items are stripped out to the domain part only...

    The only identifiable information that reaches our server is your IP address, and our server does not log or cache it anywhere to identify you, so we do not know which websites a particular user has saved in Enpass. We cannot strip that out from the request since it is part of the HTTPS protocol.

    I find the explanation reasonable and the privacy/security-first design sufficient. Insinuating that if Enpass sends an anonymous POST query of an entry domain (for the purpose of requesting an associated favicon) then it naturally follows that Enpass might send entry credential info...is ludicrous. O.o

    • Like 1
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