Report Fingerprint / biometrics issue in Android Posted August 19, 2020 10 hours ago, Samuela said: I am facing the similar issue and found interesting behaviour, after rebooting the device fingerprint gets deleted. You can check by Follow the mention steps: a. Add 5 fingerprints on the device settings. b. Enable Biometrics in Enpass. c. Reboot the Phone. d When the device open --> Go to settings and check how many fingerprints are there? Does it display 5 fingerprints or any of them get deleted? All 5 fingerprints are still there.