
Sahil Sharma
Enpass team member-
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symmetricalboy started following Sahil Sharma
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Importing from mSecure 5 - "Nothing to Import"
Sahil Sharma replied to pat6001's topic in Importing data from other softwares
Hi @pat6001 Thanks for reporting the issue. We will release a fix soon. -
Hi @Oscar A. Mata T. Sorry for the trouble. I agree, it was a bad experience for you. Bitwarden doesn't export the Cards and Identities entries in CSV format. We are providing the .JSON format in our next update. Soon you are able to import all of your data into Enpass. Surely, it will work for you. Stay in touch for the better experience. Thanks.
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Hi @slerm Sorry for the trouble. Hope the following will work out for you. 1. You can adjust the scaling as per the FAQ. 2. After upgrade, your sync is set to disconnected by default. You just need to set up sync again. Go to Settings->Vault Settings->Setup Sync. 3. Would you please tell us which desktop manager(Gnome,Unity or any other) you are using?
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Hi @Oceanwaves You can download current deb package for Enpass from here. Thanks
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Hi @yossarian Sorry for the trouble. Please let us know the browser as well as the site where you are facing the problem. Thanks.
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AUTOFILL NOT WORKING ON ON CHROME
Sahil Sharma replied to Ace4Cars's topic in Autofilling and Desktop Browser Extensions
Hi @Jake Hildreth As mentioned, you are using global hotkey instead of extension shortcut. With the help of global shortcut(hotkey), you can open Enpass assistant quickly without switching to browser. In order to use the keyboard shortcut for auto-fill, you must have to set the shortcut in Enpass extension's preferences. Go to Extensions-> Enpass Extension->Options->Keyboard Shortcut. Set shortcut of your choice. Thanks. -
Version 6 Browser Shortcut and Save Login(solved)
Sahil Sharma replied to achilleas's topic in Windows 10 (Store)
Hi @achilleas Sorry for inconvenience. Please upgrade the chrome extension too. A new chrome extension is also available for the Enpass here. Hope it will work out for you. Thanks. -
Hi @Andy Sorry for inconvenience. Enpass is picking wrong scaling factor, please set the scaling factor as per this FAQ. Thanks.
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AUTOFILL NOT WORKING ON ON CHROME
Sahil Sharma replied to Ace4Cars's topic in Autofilling and Desktop Browser Extensions
Hi @Ace4Cars Please update your browser extensions from here. Thanks. -
Hi @MarvinD Please try to run command "xdg-open enpassauth://onedrive". If it fails to launch Enpass than protocol handlers are not yet updated. A reboot of system should work. Thanks.
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Hi @Sundeep Sorry for the inconvenience . We are looking into it. A fix will be released very soon. Thanks.
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- enpass 6
- windows 10
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Set-up sync is not working on version 6 (Linux)
Sahil Sharma replied to Fabrizio Ruggeri's topic in Linux
Hi @Fabrizio Ruggeri Seems there are more than one install of Enpass (or Enpass beta). Can you please share output of following command after second Enpass window opens. ps -ef | grep Enpass Thanks. -
no longer able to use custom key combination
Sahil Sharma replied to aristosv's topic in Enpass Support & Troubleshooting
Hi @aristosv Sorry for the inconvenience. After upgrading the chrome extension, key combination will set to default for the chrome which is 'Ctrl+/'. You must have to change it again from Enpass extension's preferences. Secondly, 'Ctrl+Alt+ ' is global hotkey. You can invoke Enpass assistant from anywhere and have nothing to do with browser extensions. Thanks. -
Hi @szafran86 Sorry for inconvenience. It is really awkward that you can't finding the data. It might possible that you had changed your data location. Traditionally, it is in "Documents". In that case, you might choose the option "Enpass5 Data Folder" to upgrade the data to Enpass6. It is pleasure to assist you. Feel free to share more. Thanks.
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Hi 7Bit, It is most probably because Enpass is not able to find status theme icons at startup because icon resources are not installed/configured properly. Are you able to use Enpass from Browser extension in this situation? Also, please try latest beta Enpass 6.0.0 (228). Thanks