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Showing results for tags 'sync error'.
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Hello, First of all, here is my configuration, I use Enpass on my Mac and iPhone. Mac OS Mojave 10.14.5 - Enpass 5.6.11 Iphone iOS 12.1.3 - Enpass 6.0.6 with paid license I use Google Drive synchronization on both my devices, however I have a major problem, on my Mac I have 121 elements but on my iPhone only 110, I can click on "synchronize" on both my devices it tells me the synchronization was successful but the missing elements on iOS do not appear. The missing elements on my iPhone seem to me to be the last elements added for several months. Thank you in advance for your help
When I use either Mac desktop, synced by Dropbox, I get an alert that says there is a database conflict. I then need to manually merge the files and all syncs correctly - until the next time I add or edit a record. Help? I have tried disconnecting and reconnecting the Dropbox file with no change...
I've been upgrading Enpass on my various devices (several Windows 10 systems, 1 Ubuntu system and my Android phone). Upgrades went without a hitch until my last computer to upgrade (Windows 10). After reconfiguring cloud sync (I use Dropbox), I get, "Sync Error" - "It seems you are trying to sync two different databases. After syncing your data will be merged with data on Dropbox." I'm offered two options: Disconnect or Merge. I'm not sure which is the best option. I'm leaning towards Disconnect, and letting Enpass rebuild (sync down) its local database. I added and changed a few entries on some of the other upgraded systems. The database on Dropbox should be the most current. I don't want a duplication mess, but I don't want to lose any entries, and I'm concerned about the significant discrepancy (554 local items vs 693 items in the Dropbox database). If I click Merge, will I be given the opportunity to review conflicts/duplicates and choose between items, or will that wholesale merge both databases and I will need to manually review and delete duplicates and stale/older entries? Thank you!