Tranel 1 Report post Posted November 10 If have enabled Touch ID on my MacBook Pro (2016) with macOS 11.00.01. If I restart my Macbook I can enable Enpass with Touch ID. That's good but everytime it is locked I have to use the Master-PW. That is not ok. Anybody knows a solution? Quote Share this post Link to post Share on other sites
Pratyush Sharma 70 Report post Posted November 12 Hi @Tranel, We are sorry for the inconvenience caused to you. We have taken note of this, and our team is now analyzing into the issue. Meanwhile, please let us know which Enpass version are you using so we can further investigate. Quote Share this post Link to post Share on other sites
Tranel 1 Report post Posted November 13 Thanks for your response. I am using the latest version from the Apple App Store: 6.5.2 (726). MacOS is the 11.0.1 (20B28). Quote Share this post Link to post Share on other sites
Garima Singh 65 Report post Posted November 17 Hey @Tranel Thanks for writing back. I have checked and the same is working fine in our testing environment. Please share a video of the issue so that we can try to diagnose the issue again. Quote Share this post Link to post Share on other sites
Tranel 1 Report post Posted Friday at 05:09 PM Hi I cannot make a video but I have some pictures. After a restart of my Macbook Enpass opens up and I can unlock it with Touch ID. Every time I sent my Macbook to sleep and I open up it again, Enpass is asking for the master password. There is no option to use Touch ID. As you can see on the picture. Guido Quote Share this post Link to post Share on other sites
Pratyush Sharma 70 Report post Posted yesterday at 08:02 AM Hi @Tranel, Thanks for sharing the details. We've been able to reproduce the issue on our system and now working towards a fix. Please co-operate with us! Quote Share this post Link to post Share on other sites
Tranel 1 Report post Posted yesterday at 06:50 PM Thanks & for sure. 1 Quote Share this post Link to post Share on other sites
