Touch ID not working properly

[MisterJ]

Thank you @Pratyush Sharma. Any news when or with which version it will be fixed?

[Garima Singh]

Hey @MisterJ

We regret the inconvenience. Our team has fixed the issue on macOS and the beta version for same is released today. We can expect the stable version of the same soon. Stay tuned!

Thanks!

[MisterJ]

On 3/17/2021 at 12:58 PM, Garima Singh said:

Our team has fixed the issue on macOS and the beta version for same is released today.

I am using 6.6.1 for a while now but the Problem does still exist. I need to quit and restart Enpass after every episode I was absent from my mac, otherwise the vaults are empty. I have paid for Enpass Pro and Premium and I am not pleased about these bugs. Furthermore, I am thinking of changing over to a self-hosted Bitwarden_RS installation because of all these bugs and lack of fast support.

[Pratyush Sharma]

Hi @MisterJ,

Sorry for the trouble you are going through.

Please share the screenshot of the exact version of Enpass you are using so we can help you better. To check Enpass version, Open Enpass > Click on 'Help' from Enpass menu > Tap on 'About'.

[MisterJ]

5 hours ago, Pratyush Sharma said:

Please share the screenshot of the exact version of Enpass you are using so we can help you better.

 

[Pratyush Sharma]

Hi @MisterJ,

Thanks for sharing the details.

I have taken note of this and our team is now analyzing into the issue. Meanwhile, please try to disable/enable the touch id and share the findings.