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Strange semi-transparency issue on new Mac Mini M1


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Posted

Hi. I've used Enpass very happily for a few years and have upgraded to Premium. I recently bought a new Mac Mini M1 (running Big Sur 11.2.1) and a very strange cosmetic issue has started to occur frequently only with Enpass. Part of the main window becomes transparent (and therefore difficult to read) - see the attached screenshot where you can see my desktop through parts of the Enpass window. 

If I quit and relaunch it's fine agin - but only for a while. Any suggestions as to what this might be?

Thanks.

enpass_screenshot_2021-02-20.jpg

  • 2 months later...
Posted
On 2/22/2021 at 4:35 AM, Garima Singh said:

Could you please provide us with the below-asked information?

  1. Are you using multi-monitor?
  2. The Enpass version (Store or website version)?

I have the same problem and it's quite annoying.

  1. Single monitor.
  2. Enpass 6.6.1 (804) (store) on macOS Big Sur 11.3.1.  
  • 2 months later...
Posted

The problem still exists for me and I am on 6.6.3

I use a multi monitor setting with my MacBook Pro (Model MacBookPro14,2 on macOS Big Sur 11.4). Sometimes Enpass opens semi-transparent as shown in the previous screenshots in this thread. The workaround for me is moving the Enpass window from one screen to the other. That reloads the window and it is non-transparent as it should be. 

Bildschirmfoto 2021-08-16 um 15.01.32.png

Bildschirmfoto 2021-08-16 um 14.47.44.png

Posted

Hi @pawl,

Welcome to the Enpass Community.

This is related to the Enpass UI toolkit, Qt framework. While we have patched the current version of it, but some users are still facing the problem. We are shipping a newer version of the framework later this year that will automatically fix the issue. 

Thank you.

  • 2 weeks later...

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