Problems autofilling Chase

[Tarun Singh Rawat]

Our team is currently investigating the issue and is working hard to resolve it. We will provide updates as soon as it is fixed.

Thank you for your patience.

[fermati]

And more than a month later, still no solution. Are you guys seriously working on this problem that is not affecting just Chase, but several other banks?

[Phx]

Have to add my voice to the chorus here. this issue has been going on for 5+ months. Been very patient like most customers here. Can we have an ETA on a solution? 

[jknight]

+1 for this problem

[joekro]

Any update? it was reported 6 months ago? 

[alleycat]

Me too...

[norseman]

Chase and Firefox not working.

[fermati]

Some apparently very positive news: today (1/30/25), there were a few updates for the Firefox extensions, including the Firefox Enpass one. After updating that extension, the auto login for Chase.com is working again. I am not sure if it is working for other browsers, but it seems that the issue was with the extension, not the main Enpass software.

Anybody else is having the issue resolved when updating the extension, in Firefox or in any other browser?

Could we get more information from the Enpass staff regarding the apparent solution? Thank you very much in advance.

[Send Zero]

This issue was fixed in the Jan 2, 2025 update (v6.11.2) for Chrome, Edge, and other Chromium-based browsers, and in the Jan 16, 2025 update (v6.11.3.2) for Firefox.

Filling issues only need to be addressed on the extension side. The extension handles all the heavy lifting, while the Enpass app simply provides the necessary information. So for fixes like this, a simple extension update is all it takes.

Edited January 31 by Send Zero