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  1. Yesterday
  2. Gail Kay

    Replacing App

    My computer must be totally erased. I've backed up data to OneDrive and need to know if I can reinstall the app and download or sync the data back into the app
  3. Still have this issue, literally every time I need to sync I have to go through the connection process to iCloud again. And my Mac app is on v6.4.2, in which this is supposedly fixed, but it's definitely not. I'll try removing the connection and setting it up again as described above and see if that helps. It would be nice to have this feature working for longer periods of time. I don't mind needing to reconnect every once in a while, but doing it every other day is annoying.
  4. Problem solved by unchecking «Authorize Browsers With Verified Code Signatures Only» This is under Settings/Browser Settings/Browser Authorization
  5. I have a site whose autofill is performed by Firefox Nightly. How do I add the logon items to Enpass from Firefox Nightly on a Mac using OS X? I have the extension installed.
  6. Hey, thanks for the fast reply. I seems that I have everything up to date. I've attached the screenshots with the currently installed versions.
  7. Thanks, please let me know if you hear about a fix date.
  8. Hey Garima, thank you for your reply. I'm facing the described problem with the desktop/app version from Windows store which is 6.4.2 (662). I'm also using Enpass on iOS devices, which are working fine.
  9. Hey @Geoff Rorgers Thanks for writing back. Please refer to this FAQ to know about sharing the vault. I'm afraid to tell that access to specific-vaults within the app on the same computer isn't a possibility. If you prefer to share the contents of the secondary vault, setup cloud sync and then on a different computer, restore the database using the same cloud account. Thanks.
  10. Hey @Ingrove Thanks for reporting this issue. I have noted down this issue and notified the QA team to look into it. Thanks for your co-operation.
  11. Hey @TheTraveller Welcome to the forum! Please share the following details so that we can investigate where the problem could be. On which device along with OS version are you getting this issue? Which Enpass version are you using on the same device? Thanks.
  12. Hey @Christian Melzer Welcome to the forum! It would be a great help if you can share the demo account of your WebDAV so that we can check where the problem could be. We really appreciate you for exploring the app and giving time in finding this valuable suggestion. The suggestion has been noted and forwarded to the development team for further consideration. Thanks.
  13. Hey @predecessor Thanks for sharing the details. Please let us know back if the problem occurs again. Thanks.
  14. Hey @sethm Thanks for the understanding and co-operation.
  15. Hey @webjaros Sorry for the inconvenience. The same problem has been resolved few updates back. Could you update the app to the latest version and let us know if you're still encountering the same issue with the app? If the problem persists, please share the device OS version along with Enpass version. Thanks.
  16. Hey @webjaros Sorry for the bad experience. The same problem has been resolved few updates back. Could you update the app to the latest version and let us know if you're still encountering the same issue with the app? If the problem persists, please share the device OS version along with Enpass version. Thanks.
  17. Hi @Ulmisch Thanks for writing back. Please share the name of URL on which you are having this issue along with the clip you have made at support@enpass.io. Also, please link this forum post url so that we can easily identify. Thanks for the co-operation.
  18. Hey @THB Welcome to the forum! We appreciate your suggestion of this feature. Please note that we already have a feature request for the same and aligned for implementation in the future. However, we’re not sure of a specific timeline when this will be implemented. Thanks.
  19. Hey @Jason ww Sorry for the trouble you are going through. For quick troubleshooting, please follow the above steps. If that doesn't help then we want a little more input from your side, so please take the backup of your Enpass data and perform these steps: Disconnect sync from all the devices. Download the debug version of Enpass from this link on your device. Now open Enpass --> Settings --> Advanced --> Logs --> Enable it. Now sync with One-drive. When you receive an error code --> Go to Advanced settings --> Logs --> Copy the Logs in any text editor and share with us on support@enpass.io. Thanks for your co-operation.
  20. Hi @johnq Welcome to the forum! Thanks for using Enpass and writing to us. We really appreciate you for exploring the app and giving time in finding this valuable suggestion. The suggestion has been already in our roadmap and aligned to be implemented. Thanks for the suggestion!
  21. Garima Singh

    Master Password

    Hey @daiava Welcome to the forum! Please make sure you are using the correct master password. Also, please try to copy and pasting your master password in the password field to check if that works. If the problem persists, please try this for quick troubleshooting- If you have synced your Enpass data with any of the clouds, please reinstall Enpass again using the same email account from which you registered the Enpass app and then restore the data from the cloud. If the problem persists, please share some more info so that we can check further On which all devices (along with OS version) are you having this issue? Which cloud services are you using ti sync the data? Does your master password contain any special character? Thanks.
  22. Hey @vampyren Thanks for reporting this issue. I have noted down this issue and notified the QA team to look into it. Thanks for your cooperation.
  23. I'm facing same problem after upgrading to Win10 version 2004 last week. Desktop app needs to be launched 2 to 3 times before starting. My Enpass data base has got 164 entries, and I'm syncing via OneDrive.
  24. Hi, I'm not starting to use Enapas on my Macbook pro as well. Sometimes when i open Enpas from the notification area (Windows) and now from the topmenu (on OSX) i use the short command (Command+E) to open the full view. On Windows when i authenticate using Windows Hello (TouchID) using the mini view and then open the full view using (CTRL+E) then i dont have to authenticate again since i have already done so. On MAC however its not working correctly. When i authenticate in mini view and open the full view it ask me to authenticate once more. Why? It is really annoying to be honest. And the worst is that it dont accept touchID directly, just like windows i have to click on the icon to the right side to even prompt for touchID. This seems like a bug to me. It cant be the expected behaviour? My OSX is Catalina and 6.4.2 for the app which is the latest.
  25. daiava

    Master Password

    My master password is not working, but only on one of my devices. Is there a simple fix for this? I'd rather not change my Master password.
  26. Last week
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