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  3. I installed npass as directions showed https://www.enpass.io/support/kb/general/how-to-install-enpass-on-linux/ and the program installed as it shows up in the menu however it will not open period when clicked on. I also installed the browser addon and it says it's unable to communicate with the program. This is my first time with this software so I hope I just missed something.
  4. I've increased the clipboard timing from 30 seconds to 45 seconds. I'll give that a try. In my issue above I had copied and tried to paste within 5 seconds, so unless there's an issue with the way the app handles the timing it should have worked.
  5. Your hints are well meant but unfortunately useless. In addition, do not go into the problem that the user has described.
  6. Das selbe hier. Seit Update kein Sync mit iCloud mehr möglich.
  7. Same problem here with sync via AppleID. Since I had carried out the update, a synchronization with my iPhone from the MAC is no longer possible. Safari does not allow access to the apple ID via Enpass. Firefox leads to the input page, but after entering the apple ID a password is requested, which is unknown to me. When I click on "Forgot password" the apple ID is requested but at the same time the message "Apple ID invalid" comes, which is definitely not true. It is also not possible to activate the ProVersion. A 6-digit code is required, there is a time window for the entry, but it takes 15 - 20 minutes until the code arrives by email !!! I was initially very happy with Enpass, but the problems are unacceptable.
  8. Good day Garmina, sorry for the late response. here is the snapshot. I can click on any menu item, but when I try to click on something in the menu or in the column of settings, the mouse doesn't work. The iMac cannot upgrade higher than High Sierra. My other iMacs have Catalina and El Capitan, they work fine. PS. I still need the iMac with High Sierra because some programs don't work under Catalina. Thanks Tony
  9. Yesterday
  10. I have disabled anti-aliasing in my Linux system. Now, when I add a new Login-account-card in Enpass and type in a field a text, then the first letter is not fully displayed. Example: For example "I" of the letter "L" is cut off: See attached picture. Any change to solve this bug (for people, who don't like anti-aliasing)? Thank you.
  11. Hi, I've got the same problem, but this does not solve anything unfortunately.
  12. I've changed this setting from 30 to 40 seconds. It did not help. I restarted the program, it did not help. I deleted the program and installed it again from the App Store. It did not help.
  13. Hello, I upgraded to the new version of Enpass on my iPhone XS Max and the first thing it told me was I had to sync to Dropbox again. When I tried to do that, it keeps telling me invalid email and or password. I am able to login directly to Dropbox okay thru the Dropbox app so I have the right login info and the Enpass on my ipad (not upgraded yet) still syncs with Dropbox, but in the Enpass app on my phone, it won’t connect to Dropbox to sync. thanks iosman
  14. Thank you. Disconnected and reconnected on iMac and MacBook Pro (running OS 10.15.4 10.15.5 respectively). Both working with Enpass 6.4.2 (688) On iPad Pro and iPhone XR, running Enpass Pro All access (Lifetime) 6.4.4, Ib can setup sync, obtain approval from dropbox and then I'm asked for password of data - see screenshots from iPhone and iPadPro. I have tried using the dropbox pw and the Enpass pw and neuter work. I do not know what this pw is. I look forward to your fix! Sim
  15. Enpass --> Settings --> Advanced There is no "logs" on windows10
  16. Hey @vampyren Our QA team is trying to reproduce the issue. Will get back to you if we need any other info or if we receive any update. Thanks for your co-operation.
  17. Hey @TheTraveller Thanks for sharing the details. I have noted down this issue and notified the QA team to look into it. Will get back to you if we need any other info or if we receive any update. Thanks for your co-operation.
  18. Hey @webjaros Thanks for writing back. Could you please try to paste again anything from Enpass to somewhere else after increasing Clipboard Timing from Enpass security settings if you haven't tried it yet. If the problem persists, please let us know the timing you have setup there. Thanks.
  19. Hey @MM2270 Sorry for the trouble you are going through. For security reasons, your iCloud session expires periodically. To avoid this, please click on this link and follow the steps. If the problem still persists, please revert us back. Hope this helps!
  20. Hey @Gail Kay We are sorry for the inconvenience caused to you. Yes. Please install the Enpass app using this link and can restore the data from the one-drive cloud. If the problem persists, please share some more info so that we can help you better- On which device and OS version are you having this issue? Are you able to access Enpass on any of the devices? A screenshot, if possible would be great. Thanks.
  21. Hey @Ivarson Thanks for writing back. We really appreciate you for exploring the app and giving time in finding this valuable suggestion. The suggestion has been noted and forwarded to the development team for further consideration. Thanks for the suggestion!
  22. Hey @mark chang Apologies for the trouble you are having. Our team is unable to reproduce or fix the issue without the log. Please take the backup of your Enpass data and perform these steps: Disconnect sync from all the devices. Download the debug version of Enpass from this link on your device. Now open Enpass --> Settings --> Advanced --> Logs --> Enable it. Now sync with One-drive. When you receive an error code --> Go to Advanced settings --> Logs --> Copy the Logs in any text editor and share with us on support@enpass.io. Thanks for your co-operation.
  23. Hello, when i try to sign up for the beta program i get this error, it seems that your PHP code is a little bit broken at that point.
  24. OP made a feature request; He wants Enpass to lock the database after 3 attempts, and then send an email to it's registered owner with a OTP to unlock it again.
  25. Last week
  26. Gail Kay

    Replacing App

    My computer must be totally erased. I've backed up data to OneDrive and need to know if I can reinstall the app and download or sync the data back into the app
  27. Still have this issue, literally every time I need to sync I have to go through the connection process to iCloud again. And my Mac app is on v6.4.2, in which this is supposedly fixed, but it's definitely not. I'll try removing the connection and setting it up again as described above and see if that helps. It would be nice to have this feature working for longer periods of time. I don't mind needing to reconnect every once in a while, but doing it every other day is annoying.
  28. Problem solved by unchecking «Authorize Browsers With Verified Code Signatures Only» This is under Settings/Browser Settings/Browser Authorization
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