Windows

Hello Enpass team! I am currently setting custom logos for all my entries. Doing that I encountered the issue that I cannot select logo files with ".jpeg" extension from finder/explorer. This happens on both - MacOS and Linux. I have to rename the files to end with ".jpg" to be able to select it. It would be great if Enpass would automatically also detect ".jpeg" files. Thank you!

Hello. I have the HP phone elite x3, Windows 10 mobile. Many years Enpass used. This reinstalled a system and did not find the application in shop. Explain please a situation

I installed and started using Enpass in March 2019. I run Windows 10 and always keep it updated. I saved the master password in a One Note document on my PC just in case. I used Empass over several weeks in March and the master password always worked. Now in July when I try to use the same master password I am told it is incorrect. Since I have the password written down I know it is correct. The major thing that has changed between now and then is that I have upgraded Windows to the latest version. I have uninstalled the original version and installed the Windows Store version. I have tried to restore an old backup but encounter the same problem. I am told the m…

When I delete an item with a custom icon, that icon disappears also on other items that use it. Note: the screenshots have been taken on Linux (where this bug is also present) just for convenience (clean environment). Create three items with the same custom icon Move "Item 1" to the Trash Right click on the Trash and empty it Quit Enpass (CTRL+Q) Reopen Enpass, the custom icon is now missing on the other items

after new update there is no dark mode anymore when i activate the classic mode. why is it so?

My sync and Back up is only 758 Kb, and I have over 300 logins and files. Why so small?

Hi, Starting from the new version 6.1.1 (424), I must enter two times the master password before Enpass starts using Windows Hello for subsequent unlocks. Quit Enpass (CTRL+Q) Open Enpass and unlock it with the master password Lock Enpass (CTRL+L) Reopen Enpass (you must enter the master password again, Windows Hello is not available) Lock Enpass (CTRL+L) Reopen Enpass (now Windows Hello can be used)

What are these files: sync_default.walletx 4Mg Enpass.enpassbackup 758Kb walletx.db 18Kb thanks.

For awhile now there has been a sync issue between my Enpass app on Windows 10 and on my iPhone (sitll works fine between Windows 10 and Windows Phone 10), which has been incredibly frustrating to say the least. So I finally decided to uninstall and reinstall the app on both my desktop and my phone. I had no issues with restoring my iOS purchase, but when I try to restore my purchases on the Windows 10 store app (which appears to be newer than before - not sure why it never got updated before), I get the error code 305. I've tried signing out and back in from the Windows Store as suggested elsewhere but still not having any luck. Please help, as I've had to crea…

I have 5 devices that sync via WebDAV. 2 android running Enpass Beta and 3 windows 10 clients. Since the upgrade to 6.1.0 I get: Sync Error, please check your internet connection or try again later on all devices. 1. Temporary workaround I found was to disconnect all the clients. 2. Remove data from WebDAV 3. re-connect clients 1 at a time, synchronizing all connected clients after each is connected. ie connect client 1, sync, connect client 2 then sync client 2 then 1, connect client 3 then sync client 3 then 2 then 1. 2 days later it is happening again. Which leads me to believe either the windows 10 client or android beta client has i…

Can this warning "logins entered in this insecure (HTTP) page could be compromised!" be hidden so I can actually read what is underneath? I think I need that last item Yes, I know it is insecure to use HTTP in general. But this is a copy on my local machine (http://site.localtest.me) of a website under development. Is there a way to remove that pesky message after it annoyed me so many times?

Hi, I don't trust the cloud, so I used to use my Android version as the parent and backup to my PC version. Then along came 6 and now I have to use the cloud. Is there any other way to just backup the phone over wifi to the laptop and restore that version onto the laptop? Thanks

Hi, I have this problem: when I insert a USB, a windows alert message pop ups with the title "Enpass.exe - drive not ready" saying that drive A: is not ready to use. I doesn't even have a "Drive A", I don't know why is Enpass interfiering with that and how to fix it. Pls help me.

I purchased the Android version and now I've put a copy on my PC. It connects to drive and gets my passwords but it tells me I don't have a pro version. Do we have to buy a pro license for the PC also?

My windows 7 home premium system crashed with Enpass open. Enpass version is 6.1.0.407 I had to use a restore point from 6/25/19 to get my system back up and running due to a program I installed for backups that totally blixed my system. When I opened Enpass after the restore completed and my system is aok again, it acted like it's new install asking me to setup a new user or restore my data. When I selected my backup file that it lists from June 19th, it says it's invalid. It says all my backup files are invalid. I tried signing in as a new user with my same master password. It said it could not create the vault at this time. Now when I try t…

Within the main app, if I click on Install Extensions, it takes me to Windows Store. I already have it installed in Edge. I cannot get the extension for Chrome which is my default browser. Even on your site, for Extensions, if I click on Chrome, another window appears and says: 404. That’s an error. The requested URL was not found on this server. That’s all we know Even on Chrome's Extension site, there is no Enpass for Chrome. How can I get the Chrome extension? Thanks, Robert P.S. On another install, had no problem.

Hi, Can I import data from DataVault 6? I don't see DataVault on the list when going to File>Import and when I tried importing a CSV exported from DataVault, the results were unusable. Thanks.

Hello, I switched from Safeincloud to Enpass and already bought the premium version for Android, now I wanted to buy the Windows Store version as well but I always get Error 402 directly after clicking the purchase button. Is this a Windows/Microsoft problem or Enpass? Greetings Nico Lorentz

Data base restore from OneDrive crashes windows 10 , hello I'm trying to restore my data from onedrive for enpass but it crashes once i put in the master password. My android app is fine

Windows 10 desktop; when I try to open Enpass from the start menu or Taskbar pinned icon I get a highlight bar beneath the icon, suggesting it's active, but the Enpass window doesn't actually open up! If I hover the mouse over the icon, I can see a miniaturized window (what the Enpass login window would look like) but I can't do anything with it. Can anyone please advise? Restarting the computer didn't help.

Hi, I have hit the issue with Dropbox free account allowing limited device logins so I have changed to Apple icloud syncing. This has worked fine on my ios devices but in Win 10 PC I have had problems. When I go to setup my Win 10 to change sync it attempts to use icloud but gets stuck on "Signing In..." by Apple with its cloudkit in the browser. Has anyone else experienced this?

I dont have store on work pc, so it is impossible to use. Should I downgrade upgrade to 5.x or there is a way to fix it?

Hello, I just updated to the latest version for Windows 10 and I use OneDrive for the data base, when I try to connect it to OneDrive it says iivalad password. I can access without a problem on my Android device, also latest version. How to I access this same data base from Windows?

I really tried HARD to reply Vikram Dabas in my first topic but the "security system" first insists in say that I am a spambot. After that it starts to say that I am typing fast and needs to wait. I waited almost 30 minutes. Below is the answer that I received: So, continuing, here is the answer to Vikram Dabas: Sadly I need to inform you that this is not the problem, this computer does not use any proxy setting. The main problem is that the software is having a very strange behavior. Please imagine that situation: - New computer, fresh installation of Enpass. - You open Enpass and is asks you if you are a new user or want to sync/restore your da…

I use enpass in three places: 1) Android Phone 2) WIndows 10 PC 3) Windows 7 PC All three sync via One Drive. I upgraded sometime ago to V6. Enpass was working fine on all three devices. Recently I tried to update Enpass on windows 7 (a minor enpass update 6.x to 6.x). Since then, I have been unable to restore the data onto the windows 7 device. When I try to, I am redirected to the browser, I log in and get the "Authorisation Finished" message in the web browser. I am redirected from the browser back to Enpass. Enpass prompts for the password (I assume this is the normal one I enter when opening the app). I enter this password and imme…