I already did but got either misunderstood or ignored.
1. I already described the problem with iCloud here, but you just gave me an FAQ link, which of course I already read, because I investigate on issues before posting. I also wrote about what I think is the root of the problem, but you don't seem to have read it. Other users on that threat also wrote that following the FAQ tip did not solve the problem.
2. Regarding my WebDAV problems, I opened three tickets (not at the same time). Two of them got deleted without notice. The third one, ECS-31081, got aknowledged after I complained on the forums. I'm still waiting for a fix.
3. Regarding the support, you already seem to be in that state of big companies, where a phalanx of supporters "protect" the developers from customers. The problem being that those supporters know nothing about the inner workings of the product. Developers should at least sometimes read the forums themselves, so they can learn about problems firsthand. The problem described in this thread (new entries overwritten with older ones) should not have happened at all. It is an obvious sign of bad software design.
4. In all Desktop versions, Categories and Tags are sometimes missing from the sidebar. This seems to happen mostly when startup takes longer than usual, so I guess it's a race condition. Enpass needs to be restarted for them to show up again. The iOS version sometimes displays wrong website icons on several entries after new items have been synced to the device. The correct icons re-appear after scrolling them out of screen and back. These are rather small errors, but they have existed for several versions now.
I'm a coder myself, so I know what I'm talking about. You should stop developing new features for a while and focus on optimizations and bug fixing.