Shiven Posted February 18 Report Share Posted February 18 Same problem here, after reboot Windows Hello doesn't work and the master password is required. TpmPresent : True TpmReady : True TpmEnabled : True TpmActivated : True TpmOwned : True RestartPending : True ManufacturerId : 1095582720 ManufacturerIdTxt : AMD ManufacturerVersion : 3.58.0.5 ManufacturerVersionFull20 : 3.58.0.5 3 Link to comment Share on other sites More sharing options...
Vibsi Posted February 22 Report Share Posted February 22 On 2/18/2022 at 9:50 PM, Shiven said: Same problem here, after reboot Windows Hello doesn't work and the master password is required. [...] I have the same problem with two AMD Systems. I tried everything: Reset TPM, disable/enable Hello within OS und Enpass App. It never works. Best regards Alex Link to comment Share on other sites More sharing options...
Kaoklai Posted February 25 Report Share Posted February 25 I encounter the same problem on my AMD system. Going nuts at entering my 56 char long master password each and every single time. 1 Link to comment Share on other sites More sharing options...
Vibsi Posted February 26 Report Share Posted February 26 (edited) On 2/18/2022 at 9:50 PM, Shiven said: Same problem here, after reboot Windows Hello doesn't work and the master password is required. TpmPresent : True TpmReady : True TpmEnabled : True TpmActivated : True TpmOwned : True RestartPending : True ManufacturerId : 1095582720 ManufacturerIdTxt : AMD ManufacturerVersion : 3.58.0.5 ManufacturerVersionFull20 : 3.58.0.5 I can confirm, that I have exactly the same setup: (Language is German, but everything else is the same) PS C:\WINDOWS\system32> get-tpm TpmPresent : True TpmReady : True TpmEnabled : True TpmActivated : True TpmOwned : True RestartPending : False ManufacturerId : 1095582720 ManufacturerIdTxt : AMD ManufacturerVersion : 3.58.0.5 ManufacturerVersionFull20 : 3.58.0.5 I'm very disappointed, that there is no reaction from Enpass! I gladly pay the yearly fee, because I really like the tool, but this is very annoying. Please have a look at this problem and give us a feedback, why it isn't working and when it will be fixed! Best regards Alex Edited February 26 by Vibsi Link to comment Share on other sites More sharing options...
Vibsi Posted February 28 Report Share Posted February 28 Is anybody from Enpass still following this topic and would care to give us an answer? Link to comment Share on other sites More sharing options...
Abhishek Dewan Posted March 1 Report Share Posted March 1 Hi @Vibsi I can certainly understand your disappointment in this situation. Rest assured that Enpass is aware of this concern, and I am closely tracking this case. Will post any updates regarding a fix on this same forum thread. Thanks for your patience and understanding in this matter. Link to comment Share on other sites More sharing options...
FuN_KeY Posted March 26 Report Share Posted March 26 Hey @Abhishek Dewan Is there any progress? I see that there is a beta version (6.8.0) but saw nothing regarding this issue in the release note. Thank you so much already! Link to comment Share on other sites More sharing options...
Vibsi Posted May 3 Report Share Posted May 3 Another two months have passed... Link to comment Share on other sites More sharing options...
FuN_KeY Posted May 6 Report Share Posted May 6 (edited) On 5/3/2022 at 2:54 PM, Vibsi said: Another two months have passed... @Abhishek Dewan a few sprints have passed since this was initially reported. Could you please share with us the progress of the engineering team? This problem is more annoying than it seems EDIT: I just tested the freshly released 6.8.0 - still broken. Kudos for the business features, but please fix this one now Edited May 6 by FuN_KeY 1 Link to comment Share on other sites More sharing options...
michacassola Posted June 2 Report Share Posted June 2 On 2/18/2022 at 9:50 PM, Shiven said: Same problem here, after reboot Windows Hello doesn't work and the master password is required. Exact same problem here. This needs to have been fixed immediately, you can only focus on other things after the very basic and important things work! 1 Link to comment Share on other sites More sharing options...
Vibsi Posted June 3 Report Share Posted June 3 On 6/2/2022 at 9:11 AM, michacassola said: Exact same problem here. This needs to have been fixed immediately, you can only focus on other things after the very basic and important things work! I lost hope, that this will ever be fixed. They have all the details for months and they don't bother to fix it. It's not bringing any new money and fixing such bugs costs a lot of time. Ultimately we can choose to stay with the product with all it's known flaws or move on. Sad but true. Link to comment Share on other sites More sharing options...
APremiumUser Posted July 21 Report Share Posted July 21 To this day, this problem still exists. 1 Link to comment Share on other sites More sharing options...
Vibsi Posted July 23 Report Share Posted July 23 On 7/21/2022 at 4:57 AM, APremiumUser said: To this day, this problem still exists. Fixing this problem doesn't bring them money - so I predict it's never going to be fixed. Sadly. Maybe some new business client will tell them, that this is unacceptable and they will listen... Link to comment Share on other sites More sharing options...
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