Windows Hello doesn't work on system boot, must restart Enpass

[FuN_KeY]

Could it be related somehow to that: The Pursuit of HAPPY…. Uhhh TPM AMD Happyness (Part 3) - Call4Cloud? I am not expecting that the Windows patch will fix the issue - but apparently MS had to adjust some code related to AIK for it to work with AMD. I would not be surprised that Enpass needs to make the same adjustment.

 

Edited February 25, 2023 by FuN_KeY

[FuN_KeY]

So, I tried again with the patch installed (February 14, 2023—KB5022845 (OS Build 22621.1265) - Microsoft Support) and it is still not working (AMD 5900x with fTPM). If this damn patch is at the root of the issue, then the extreme delay sadly makes sense.

Now that the OS has been patched the Enpass team might have a greater chance to have it working. Please let them know @Abhishek Dewan !

[FuN_KeY]

Okay, I ""solved"" the problem on my end. I bought a dedicated TPM for about 5$ and with that one it works flawlessly.

This then confirms that it is 100% related to the AMD fTPM and nothing else.

[CT94]

Hi, I had an AMD fTPM and had the same problem. I have now tried a Infineon TPM module and a Nuvoton TPM module. Neither of them worked. They all showed GetAttestationStatus:NotSupported in the test app from the devs. So can some of you guys please share which one works for you?

[Amandeep Kumar]

Hey @CT94

Could you please confirm which version of Enpass you are using? Are you using the Store version 6.9.5 (1640)?

[CT94]

Hello,

yes I have version 6.9.5 (1640) from Microsoft Store on Windows 11

[apphopper2222]

Same here, 2025, still requires entering password on system startup.

[AnakinCaesar]

6 hours ago, apphopper2222 said:

Same here, 2025, still requires entering password on system startup.

I can not confirm this.

What are your PC specs (Windows Version, TPM Module, etc.). Have you checked the requirements for having Windows Hello enabled from PC start on?

[Tarun Singh Rawat]

Please download the latest version of the Enpass app store version and verify if the issue has been resolved.

If the issue persists, kindly provide the device's OS version, processor(Intel or AMD) and TPM version.