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Cannot delete iCloud file xxxx.in.sinew.Walletx


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Hello, 

 

Many years ago, I installed Enpass on my mac. Afterwards, I stopped using it. I think it was on version 5 or maybe earlier. And probably made from another hard drive or another mac, not this one.


Today, after a clean install, I saw this on my iCloud account (files)


I tried to install, again, Enpass, create an account using my iCloud account, and then, as other thread suggested, deleting it activating the option "Also delete data from iCloud". However, this hasn’t deleted my file, the file is still there and I don’t know what to do in order to completely wipe the files of Enpass.

 

A similar case was on this thread, but the thread was closed:

 Please, I need a solution. This is the caption of the file on iCloud:

 

Imagen 28-4-21 a las 23.52.jpeg

 

Edited by Alexjourney
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Posted (edited)

Ok, thank you Pratyush, I will co-operate. 

I guess the only thing I can do for now, is to wait. This bug is happening, as you can see from the other threads, since 2019, and it is 2021, so that doesn’t make me very optimistic, but anyways, we’ll stay in touch to see if you can solve it as soon as possible.

The only thing I ask you, moderators and team, is to not lock this thread like you did in other cases, because that doesn’t solve anything. Please leave this thread open so I can check the status of this issue from time to time, thank you.

Edited by Alexjourney
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