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Enpass keeps crashing


el613
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Enpass crashes almost every single day when I open the Windows desktop app. This only happens the first time I try. After this, it works for that day.

 

Does anyone else have this issue? I send crash reports so please can an update be issued

Edited by el613
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Hi @el613,

Thanks for reporting this issue and I am sorry for the inconvience.

To check further on this issue I want a little input from your side, so please share the following details.

  1. On which device (along with OS version and Enpass version) are you using?
  2. Are you facing this problem when you fresh start the system or wake up from sleep mode or any other scenario?
  3. Which cloud services are you using?

Also, please share the crash report mentioning your name and link to this forum.

Thanks for your co-operation!

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  1. On which device (along with OS version and Enpass version) are you using? - Windows 10
  2. Are you facing this problem when you fresh start the system or wake up from sleep mode or any other scenario? - Both 
  3. Which cloud services are you using? - Google 
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@el613,

Thanks for the details.

I have forwarded the mentioned details to the concerned team but, we require some more input from you for further investigation. Please provide the Enpass version of your device and the description used while sharing the crash reports.

  • To check Enpass version: Open Enpass--> Click on Menu--> Select Help--> About.

 

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  • 3 months later...

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