Enpass blocks TinyMCE editor

[dynweb]

Hi,

When the Enpass Extension is installed in Safari, It is no longer possible to access the tinyMCE editor.

You can check it on this page: https://www.tiny.cloud/docs/tinymce/6/full-featured-premium-demo/

The editor does not finish loading and cannot used. Several errors are visible in the console.

Tested on Safari Mac 17.1, MacOS 13.6.1

[Abhishek Dewan]

Hi @dynweb

Please share the version of the Enpass app you are using along with a screenshot of any error/short video of the issue and we will gladly get this checked for you. You can share the video with us at support@enpass.io and mention this forum.

[dynweb]

Sorry, forgot to mention: Enpass + Safari Extension 6.9.2.

Please have a look at the following video:

https://monosnap.com/file/iZPIYOkmF8qV6IPvFhA5VXKhEB9vp4

• Trying to load the tinyMCE demo from  https://www.tiny.cloud/docs/tinymce/6/full-featured-premium-demo/ with Safari,  Enpass Extension activated
• It won't load
• Disabling Enpass Extension (it was the only extension activated)
• Reload tinyMCe demo: working
• Trying to re-enable Enpass Extension: Safari error message

Hope this helps

Regards

[Abhishek Dewan]

Hi @dynweb

Thank you for sharing the requested details.

I'm discussing this case with our dedicated team and will get back to you soon with an update. Your patience and cooperation in the meantime are appreciated.

#SI-3559

[Abhishek Dewan]

Hi @dynweb

Upon a thorough discussion and investigation, we were able to reproduce the bug. Our development team is now working on fixing it as a priority, and a patch addressing this issue will be released soon. We appreciate your kind patience and cooperation in the interim.

[WurzelGnOOm]

Hello,  

what about the patch for this problem?  It's really annoying that you have to deactivate Enpass on websites with TinyMCE in order to use it.

- Enpass 6.10.0
- Safari 17.2.1
- MacOS 14.2.1

Edited January 21, 2024 by WurzelGnOOm

[WurzelGnOOm]

Hello,

Is there already a solution for this problem? The current beta version doesn't really improve the situation.

- Enpass 6.10.0
- Safari 17.3.1
- MacOS 14.3.1 on Apple M3 Ultra

[Mohit Thapa]

Hey all,

As updated, the issue has been successfully reproduced at our end, and we are still working on a fix, in the upcoming builds. As of now, no ETA has been provided. We appreciate your patience in the meantime.

[Florian Haubold]

Hi everyone,

I have the same problem with Confluence (which uses TinyMCE as editor, as I understood). Are there any news on the fix?

If I deactivate the extension for this specific URL, the Enpass icon gets greyed out, but the error is still there. The only way to get it working is to completely remove the Enpass extension, which is not suitable for daily work.

Thank you!

Details:

• Enpass 6.9.5 (Mac App Store)
• Safari 17.4.1
• MacOS 14.4.1

[dm23]

Just adding a  +1 on this issue as I've just discovered it with a slightly different platform combination

• MacOS 12.7.4 (I know ;-)
• Safari 17.4.1
• Enpass 6.9.5 (1640) Mac App Store

A couple of observations in case they help you debug:

The tinymce instance will sometimes initialise, but then the content within it's embeded iframe appears to be wiped after being initialised.

If there are multiple TinyMCE instances on a single page one will load, but subsequent ones will not initialise.

To me this would point to Enpass trying to detect the content type of the field and blocking for some reason. But that's just a wild guess!

[Amandeep Kumar]

I am glad to inform you that, Our development team has created a fix for issue you were , which will be included in the Upcoming updates. We appreciate your patience in the meantime. 

[WurzelGnOOm]

Hallo,

That is good news. V.6.11 doesn't have the fix yet. Do you have any information for us when the problem fix will be released?