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Problems autofilling Chase


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On 8/9/2024 at 5:11 AM, Amandeep Kumar said:

@alleycat Please share URL of credit union website.

Forgot to add software versions.

Enpass Beta 6.11.2 (1751)

Enpass Firefox extension 6.9.4.2

Windows 10 Home 22H2

Firefox 129.0.1 (64-bit)

Problem URL https://secure.rallycu.com/rallycu/uux.aspx#/login

The extension works fine for all other sites that I use...

 

 

 

 

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  • 2 weeks later...
  • 2 weeks later...

I hope this may help the development team.

I used 2FA with Chase, and the problem only happens on the Chase front page where you enter your username and password. The username is saved on the login page so it does not have to be entered each time, but the password has to be manually retrieved within Enpass. After that login you need to request a code from Chase. When the code is delivered as a text message, I enter it on the page and the password has to be re-entered for confirmation, which on that 2FA page is automatically filled in by Enpass.

So the problem is only on the main page. It is likely that Chase and possibly alleycat's credit union have changed something that Enpass cannot properly deal with at this time.

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  • 3 weeks later...

Today Enpass 6.11.4 was released and it solved the problem of Enpass not being able to come back to the front when the application was closed with "Hide dock icon when the main window is closed".

But the update did not resolve the login problem that several here have encountered with the Chase login. alleycat, are you still having the problem with your credit union?

Any progress to report on resolving the issue, or any possible time frame to do so? It has been happening for quite a long time now.

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