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mdovey

Enpass 6.0 forgets premium features on restart

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Whenever I start\re-start Enpass 6.0 it forgets my purchase of premium features, and I have to re-log into the Microsoft Store and select Restore Premium Features to re-enable them.

Matthew

 

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Hi Enpassians,

I have the same problem, when I am using the PC offline (Windows 10), Premium functions are not loaded.

I do not know if it is something "normal" or is a "design" problem because it is a "store" application.

Gabe.

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Hi @mdovey,

We have fixed this issue in the recent Enpass update 6.1.0. Can you please let me know which Enpass version are you using so that we can check.

Thanks for your co-operation.

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Hey guys,

Thanks for sharing the details.

Our dev team is working into this issue and fixed will be available in the next update. I would like to hear your feedback after the update.

Thanks!

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Hi,

The issue has apparently been solved (Enpass 6.1.1 (424)). I have tried Enpass in offline mode and the Premium features are restored (it takes a few seconds to disappear the warning to buy the Premium features).

Thank you very much for solving it.

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Hi, this still does not work for me. I have to be logged into the microsoft store to enable premium features. I'm running enpass 6.1.2 (432). If I try to restore purchase without being logged in to the microsft store I get "Error while restoring purchase. Error code 301".

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I have followed enpass supports instruction. I have uninstalled enpass. logged into my Microsoft store acct. Re-installed enpass. As soon as I log out of the microsoft store acct my paid premium features are disabled. If I log into my microsoft store account the paid premium features work again.

Anyone else still having this problem.

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According to the response from enpass support (below), you must be signed into the Microsoft Store inorder to enable enpass paid premium featues

"To use the premium feature, you must have to log in using the same Email ID from which you purchased the Enpass app on the Microsoft store"

Anyone else find this strange. Other apps that I have purchased from the microsoft store do not require me to be logged in to the store to allow full operation.

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