Garima Singh

Hey @TREMOR Thanks for sharing it. Please revert us back if you face any issue or if you have any concerns with Enpass. We will be glad to assist you. Thanks.

Hey @george1 Welcome to the forum! Yes please go ahead to change the default browser on your Android device. Every Android device has different way to change the default browser. In case of any concern, you can revert us back along with the device name and OS version. Also, please note that the link you have shared to change the browser step is of changing the default website/URL. Thanks.

Hi @Harris Thanks for using Enpass and writing to us. We really appreciate you for exploring the app and giving time in finding this valuable suggestion. The suggestion has been noted and forwarded to the development team for further consideration. Thanks for the suggestion!

Hey All, Thanks for writing to us. We would like to share that the requested feature has been considered by the Dev team and aligned for implementation. Thanks for the co-operation.

Hey @Anthony & @100 Watt Walrus Thanks for writing to us. We appreciate your request of adding the duplicate option on right clicking. Please note that we already have a feature request for the same, which is aligned for implementation. Thanks for the co-operation.

Hi, Thanks for using Enpass and writing to us. Enpass supports face unlock on the new Google BiometricPrompt API. We'll continue to expand our face unlock feature on other devices too. However, face unlock will be supported where the device manufacturer reports face authentication as a strong Bio-metric. Face unlock is available for iPhone. Which model are you using? Thanks!

Hey @PJS Thanks for the patience. Could you please try to copy again after increasing Clipboard Timing from Enpass security settings if you haven't tried it yet. If the problem persists, please let us know the time duration you have set for clearing the clipboard in the Settings of the Enpass so that we can check this further. Thanks.

Hey @Havock94 Thanks for the patience. To investigate further on this issue, we want a little input from your side so please perform these steps and let me know if the problem persists. Download the debug version of Enpass from this link on your device. Now open Enpass --> Settings --> Advanced --> Logs --> Enable it. Now sync with WebDAV. When you receive an error code --> Go to Advanced settings --> Logs --> Copy the Logs in any text editor and share with us at support@enpass.io along with the forum link. Thanks for the co-operation.

Hey @Eduardo Ellery Sorry for the trouble. I was able to find a support ticket you created and reverted on the same. To prevent duplication of efforts, please revert on the same if you have any concerns. Thanks.

Hey @Jasonc Welcome to the forum! Please be informed that we will soon be releasing an updated version of Enpass, please check and share you findings if the problem persists. Thanks.

Hey @Gianni Thanks for using Enpass and writing to us. I would like to share that currently on desktop, Enpass can open a viewer for image files only. To view the attachments, please download it first and then only you can view it. Also, the suggestion has been noted and forwarded to the development team. Thanks!

Hey @NilsW3 Please share the platform/device so that the team can discuss further on the request. Thanks.

Hey All, Thanks for using Enpass and sharing this suggestion to us. We really appreciate you for exploring the app and giving time in writing this valuable suggestion. The suggestion has been noted and forwarded to the development team. Thanks for the suggestion!

Hey @ScottieT125 Thanks for notifying us. I am glad to know that you have managed to resolve the issue.

Hey @Martijn;) Thanks for the patience. Could you please confirm if Enpass is able to auto-fill on those websites using framework. Please refer to this link for more details related to Auto-fill using framework. Thanks.

Hey @dridde Could you update the app to the latest version(v6.4.2) and let us know if you're still encountering the same issue with the app? Thanks for the co-operation.

Hi @GregT Sorry for the trouble you are going through. We will be releasing an updated version of Enpass for desktop in which our Dev team resolved few issues related to One-drive, you can wait for the same and check if the issue occurs with the new update as well. Also, you can share a little input from your side to investigate further on this issue. To do so, please take the backup of Enpass data and perform these steps and let me know if the problem persists. Download the debug version of Enpass from this link. Now open Enpass --> Settings --> Advanced --> Logs --> Enable it. Now sync with One-drive. When you receive an error code --> Go to Advanced settings --> Logs --> Copy the Logs in any text editor and share with us. Thanks for your co-operation.

Hey @Karsten.74 We are sorry for the inconvenience caused to you. Sometimes rebooting the device might help with this issue, we suggest you to please try rebooting your device if you haven't tried it yet. If the problem persists please revert to us with the answer to the following queries and we will get it sorted out for you: Which Enpass and Safari version version are you using? Are you facing the same problem with other browsers too? Are you using any Antivirus or third-party security-related extension? Also, check if you enabled 'browser extensions' from the Enpass Browser setting. Thanks.

Hi @Noah Williams Thanks for using Enpass and writing to us. We have noted down your valuable info and forwarded it to the concerned team for further consideration. Thanks for your inputs!

Hey @Alwin Unmuth Welcome to the forum! Enpass app is also available in the German language. To convert the language of Enpass app, please follow the below steps- Open Enpass → Click on ‘Settings’ → Click on ‘Advanced’ → Tap and Choose the ‘Language’ → Done However, the user manual is only available in the English language, which you can convert in German language by using an online language converter. Hopefully, the user manual in other languages will be available with the future version of Enpass. Thanks for understanding.

Hi @NilsW3 Thanks for using Enpass and writing to us. Thanks for letting us know to improve this field. We really appreciate you for exploring the app and giving time in finding this valuable suggestion. The suggestion has been noted and forwarded to the development team. Thanks.

Hey @NilsW3 Thanks for using Enpass and writing to us. We really appreciate you for exploring the app and giving time in finding this valuable info. The suggestion has been noted and forwarded to the development team for further consideration. Thanks for the suggestion!

Hey @Winco Thanks for sharing the details. I have forwarded the same to the team, will get back to you once we receive any update from them. Thanks.

Hi @ScottieT125 Sorry for the inconvenience caused to you. Please follow the below steps to restore the sync: Take a manual backup of the data on all the devices. Disconnect the sync on all devices. Open One-drive account on any browser and Remove the Enpass folders from One-drive account. Login to the site https://account.live.com/consent/Manage with the same Microsoft account and delete all the permissions for Enpass. Re-set up the sync with One-drive on all the devices and check. If the issue persists, please let us know.

Hey @JanPe Thanks for writing back. We've released an updated version of Enpass(6.4.2). Could you please update the app to the latest version and let us know if you're still encountering the same issue with the app? Thanks.