Windows

Bitdefender detected a threat (trojan.generickd.3630745) on startup this morning (Windows 10 PC) and quarantined EnpassStartup.exe. A quick search on Google shows many other users are reporting this. Are Enpass looking into this or should I uninstall? I'm deeply concerned that my password manager may be infected.

Hello, Every time I launch the W10 store client I have this message : I have to reconnect my icloud account to have iCloud sync works again... It's pretty annoying... Why is it happening ? Can it be different ? If not, I'll have to switch to another sync cloud... but I don't want to use OneDrive again because I had in the past to reconnect my OneDrive account every update of the client with restoring the data from the cloud... Thanks Miles

I have a banking portal into which I must key a company number and a user Id and then a new page is presented and I have to enter a password. How can i save the company number and have it auto filled? I see where I can enter a "Custom Field" but there is no place to enter the autofill value. Why have custom fields if you can't use them? For what are sections used? I have read the documentation and it describes how to enter a section but not when and why to do so. Would you clarify how and why to use custom fields and sections and how to get more than just user ID and password autofilled?

Hey guys, I noticed that Enpass is showing me some passwords in the Audit as weak. Even though they are classified as excellent by Enpass itself. I rechecked every password with audit tool but that also did not make any difference. I tried changing the mentioned password (using the password generator again) to another excellent password but Enpass keeps saying it is weak. Another problem is that in the Identical section it lists some as identical when the grouping only shows one item with this password. Anyone else having this problem ? If so how to fix this ?

Hi. I've been improving security on my passwords and changed the Enpass Master Password on PC but cannot remember it. However, Enpass on my phone is still ok. Is there a way I can sync from Phone to PC? Hope someone can help. Thanks, Paul

I have Enpass on 2 PCs and Android phone. They sync using OneDrive. I am trying to setup Enpass on new PC. I select I am existing user. I select Restore from OneDrive. The OneDrive Authorisation is successful. But Enpass says Sorry we could not find any Enpass data on this OneDrive account. I check the path from the other PCs and it isc correct. I check the files are indeed there on the OneDrive as seen by the new PC. They are in sync and all correct. Why does Enpass not see it and how is this fixed?

I have used Enpass across 3 PCs and an Android Phone for years. The sync is via OneDrive. It has been fine until just now. This morning, fine, just now it says Sync Error - Password of data on OneDrive is required. I click Resolve Now and enter the correct OneDrive password (I know it's correct, I just checked by login to OneDrive by Broswer and none of my OneDrive synced PCs have a problem) and it says: Incorrect Password. I then try the correct Enpass password (I know it's correct because I just logged into Enpass desktop with it) and it says: Incorrect Password. ??? I don't want to change my OneDrive Password as this means having to chan…

Hi guys, I have been using Enpass for a while now and have always used the primary vault. I am helping getting our office using it and have an issue with our admins getting access to the new vaults. It seems that when I create a secondary vault with its own password it SOMETIMES overrides their passwords and pins with mine. They have their own log ins with their own primary vaults but when they sync my secondary vault to theirs their master password or PIN may or may not (at random it seems) changes to mine... Any thoughts on how to correct this? Or at least understand why so we can work around it? Many Thanks

modified and existing entry (driver's license) on my android and attached as photos (not attachments) of the front and back of my physical license. these do not sync to my desktop either auto or manually. duplicated the entry which ignored the photos but did sync (obviously without the photos. textual changes get synced but photos do not android -> windows 10

Hi, I made the switch to premium account and I'm doing fine, but I just have a little annoying problem. Every time I have to unlock enpass the first attempt always gives me an error, but on the second attempt it works fine. I thought I was typing wrong, I tried pasting the password it didn't work on the first try but on the second it did. Can you check it out please. The version I am using: 6.5.0 (700) windows 10 thank you

Hi, since the last update form Windows i can't start and reinstall enpass. I had the message that the App couldn't start because it has no admin rights. In the time before everything are working fine. I have sent an email to the support but without any reply from the support team.

I try to setup sync via webdav on several devices (Windows 10 Store, iOS) and i get the error code 904403. I cannot find anything that could explain this error code. Please. I payed for lifetime Pro and Premium and get everyday more dissapointed by your service. I've 2 Vault setup with the same Nextcloud Instance. It's working, but not for the new Vault.

Hello, using an older version (last version on date: 27/09/2019) of Enpass Password Manager for Windows and enabling local backup, I've see a long path as this: \\?\C:\Enpass\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\dunmekmh.dk0\my\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups The path continue further, so the previous path is far to be …

Can´t change the destination for the Auto Backup on windows 10. If I try to change it, nothing happened. I also cant see preview Backups.

My wife and I both have our own OneDrive accounts. My Enpass account is the original vault on my OneDrive. I added Enpass Windows Desktop to her machine and registered with the original email that the purchase was based on and it registered OK. Enpass then prompted for "new account" or "restore". She chose restore from OneDrive(as it did for our iOS devices). Enpass did not prompt for credentials, it simply found an instance of her OneDrive on her machine and came up with an error stating there was no Enpass 6 data to be found and created a new blank vault. Not what I wanted, we want to share data as in the iOS devices lets us do. On each iOS device we have set…

I never understood what's the difference between the Windows 10 Store version and the traditional Win32 desktop app. Could you explain me the differences? Thanks

I may have inadvertently selected Windows 10 version, which seemed not aware of my existing data, so I halted without completing and I installed 6.5.2 725 for win32 which seems to run fine as a standalone /not browser plugin, except it's not syncing or getting updates from google drive which I update frequently from my Android Enpass. Now if I launch Enpass as a browser plugin it seems to want to continue a new user windows 10 setup - which I don't want. I don't want to have to use Microsoft store for installing anything, and Enpass in particular, ever. thanks

First start: nothing happened, Enpass Password Manager exists in Task Manager but no window showed up. Second start: Enpass Crash Reporter OS info: Windows 10 Pro for Workstations, 20H2, build 19042.662 Also tried legacy win32 version, same result.

Hello A simple question... Is it possible to delete an caveau. If it is, how to do it? Best regards Mamilio

I have download the app from windows store and installed but it wont run and I get the message below, I have 1. Uninstalled & reinstalled 2. Run as admin 3 Deleted all folders and reinstalled 4. Cleared everything enpass out of the registry 5 Followed the instructions to delete the enpass folders in Apps data 6 When I go to the enpass.exe and run as admin nothing happens And still it wont run, just downloaded another app to test from the store and thats ok So some help please on next steps Thank you

I two days ago upgraded my iMac to Big Sur (OSx 11.1), and now EnPass does not recognize my master password, and has locked me out of all my passwords. What to do? Marc

Hi, I am using the Enpass Chrome Extension on Windows 10 2004 x64, with a VPN that has split-tunneling/application whitelisting feature, e.g. ProtonVPN, ExpressVPN, Surfshark, etc. The Chrome extension is unable to connect to the Enpass desktop app whenever the split-tunneling feature is enabled in the VPN, even though the VPN is disconnected. The logs just goes on and on like this: 11/2/2020, 9:23:36 PM : Connecting using websocket 11/2/2020, 9:23:36 PM : Opening connection on ws://127.0.0.1:10391 11/2/2020, 9:23:36 PM : Opening connection on ws://127.0.0.1:10392 11/2/2020, 9:23:36 PM : Opening connection on ws://127.0.0.1:10393 11…

Started get the Error code: 907018 when my vault trys to sync to my Nextcloud instance. Error is happening on desktops Fedora 33 and MacOS Catalina and Android 11 Using version 6.5.1 on all desktop instances and version 6.5.4.428 on Android Nextcloud v20.0.3 is on DigitalOcean and running on Ubuntu 18.04 Any suggestions? Don

Hey there, I'm still testing enpass after my purchase and found another strange behaviour. For me, the evaluation of the passwords generated by enpass makes absolutely no sense. When you look at the screenshot attached, you see 3 generated passwords, all generated with the exact same settings. One is considered beeing average, one is good and one is perfect. To my eyes, they all have the same complexity. So how can the evaluation be so different? Even if the evaluation would make any sense, why would you even offer me weaker passwords based on the given settings? Another example: When setting up a master password, the evalutation even can turn from average …