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Everything posted by Dentonthebear

  1. iTunes, highly unlikey, iCloud possible depending on your storage location.
  2. I have had similar problems with Google Drive and Box, as you found it is normally a case of turning of sync and on again.
  3. I cannot speak for why things are not working for you in Safari, works fine on the Macs I have been using. As for downloading the extensions try looking here: https://www.enpass.io/downloads/
  4. Unfortunately I cannot speak for OneDrive, as of now I have upwards of a dozen clients using Enpass on thirty plus devices, all are using Google Drive without issue. Personally I am using Box and have done so since day one of v6, however I input the settings manually under a webdav entry as Box from memory was not originally supported/working. Never gone back to change it as I have not had a need to.
  5. If you still have the same parent entry that contained the now deleted password you should be able to view the history and see what the old password was.
  6. Yes, don't use iCloud. Set up a Google account without email, use Drive: https://accounts.google.com/SignUpWithoutGmail Now it probably isn't what you want to do but it is a workaround. As and when things get sorted you can always switch back and delete the Google account.
  7. Have a look at: Settings -> Browser -> Match URL Hostname See if that is what you are looking for.
  8. If you did an update for the Enpass software before it started working then most likely it was a problem Sinew fixed, if you did not then the problem would appear to have been fixed by Apple.
  9. You cannot add tags add the moment because the feature has not yet been added, but I believe it is on the development list. If you do a bit of searching you will probably find where it has been mentioned in the past.
  10. Undesirable it might be for Windows but that is the path Sinew have taken, Linux however you can install quite easily: https://www.enpass.io/support/kb/general/how-to-install-enpass-on-linux/
  11. Hi, If you take a look at the following page you will be able to see how pricing works for this product: https://www.enpass.io/pricing/
  12. Hi Pete, Sorry to hear things are not working for you, could you provide more details on what phone you are using, the OS version it is running, version of Enpass etc. That info really helps the Enpass team. For me the fingerprint system is working without flaw, Enpass, Motorola G6+, Android 9.
  13. Hi, Can you screen shot your setting found in the security section so we can see how things are currently set up?
  14. Have you installed the Enpass v6 Firefox extension?
  15. Hi Berend, I have come across a similar problem with an Android app, and the Enpass team are looking at developing the feature to fill three fields in a future release:
  16. https://translate.google.com/translate?hl=en&tab=TT&sl=auto&tl=it&u=https%3A%2F%2Fwww.enpass.io%2Fpricing%2F
  17. Hi @Pratyush Sharma Hey at least you have some form of manual actually manuals, and given the breadth of features of the application and the new ones that get added things are going to get missed now and again.
  18. Can you details of your OS on your current phone (I am assuming that when you say the same phone you meant same model)? There have been some users who have had to install all available OS updates before they can get the paid version to reactivate.
  19. Hi, I am currently on Firefox 68.0.1 with Enpass Extension 6.0.2 (2 May 2019) running on Ubuntu 18.04.2 LTS without issue. What versions of software are you running?
  20. Hi Pratyush, Could the information on how to delete a pre-shared key be added to the user manual? https://www.enpass.io/docs/manual-desktop/advanced.html?highlight=pre shared key
  21. Hi, Please provide the support team with all the details of your previous purchase, what platform you are using, if you have changed platform and any other relevant information so that they may be better able to help you.
  22. Hi, I had an issue on one client's iPhone where I need to make sure all the OS updates were installed before I could upgrade and get the paid version working.
  23. Hi, You would need to purchase a licence for each hardware platform you use, please see the following page: https://www.enpass.io/pricing/
  24. Hi Anshu, Thanks for letting me know, luckily it is not an app used everyday so currently it is not a big issue. But of course any extra functionality in the future would be great.
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