Search the Community

I'm not sure if this is an issue with Enpass, or one caused by a recent Chrome update. I usually leave Enpass running. I have noticed that the last couple weeks, the Enpass Browser Add-on fails to activate, or even come up at all (especially in a Private Window); and that most times when returning to my computer Enpass is shows as "Not Responding" in the Activity Monitor with approximately 130k-230k Idle Wake Ups, and at about 60% CPU Utilization. I have to Force Quit the Process and re-open it. Even after doing so, the Browser Extension still only works sometimes. macOS Catalina 10.15.7 Chrome (Brave) Version 1.40.113 Chromium: 103.0.5060.114 (Official Build) (x86_64) Enpass 6.8.2 (App Store Version) Let me know if there is anything else I can provide to help isolate this issue. Thanks!

Hello, I'm using Enpass without problems on SuSE Tumbleweed Linux, Android 10 and Windows 10. I now tried to install Enpass (v6.4.1.643) on Ubuntu 18.04 (64 Bit). When I try to restore my data from Google Drive Enpass calls Firefox, I log on to Google and give Enpass access to my Google Drive. When I try to redirect back to Enpass I only get an error "-978" in Enpass, see attached screen shot. What's wrong?

Hi Enpass team, I have been experiencing very persistent crashes on my Ubuntu 19.10 laptops (stock Ubuntu version with latest updates), including a brand new build installed from scratch quite recently. Typically crashes occur when I try to invoke Enpass from Firefox to fill out some login details using the shortcut key; however since upgrading to 6.4.0.631, they've also started to occur without any interaction: I just had it SEGV on me while my session was locked (an Apport notification popped up on the lock screen). I think those crashes started occurring with version 6.2 or thereabout. They were definitely already a feature with 6.3. I've been an avid Linux Enpass user since June 2016 and it had been a pretty solid experience until then. I am submitting the crash report feedback when prompted by your integrated reporter - must have done so at least 15 times over the past 2 months - but not the Apport ones for obvious reasons (core dumps). Today's - while my laptop was locked - has this: SegvAnalysis: Segfault happened at: 0x536329: mov 0x48(%rbp),%r8 PC (0x00536329) ok source "0x48(%rbp)" (0x00000048) not located in a known VMA region (needed readable region)! destination "%r8" ok SegvReason: reading NULL VMA What can I do to help you debug these issues? I really like Enpass and would like it to be stable again.

I installed enpass using apt-get, saved some passwords. I can copy and paste within enpass itself (i.e. if I copy the password and paste it into comments box of enpass itself, it pastes OK). The copied data doesn't 'leave' enpass though, if I paste into a terminal window, the previously present clipboard content is available, enpass one is not. If I use Ctrl-C of visible content in enpass (anything but using the copy icon), this works fine. I short, the tool is not working. I installed xclip, as some posts suggested to no avail.

On base install of Kubuntu 19.04, Enpass is unable to authorize sync with Dropbox (via Firefox). An error appears when clicking "Authorize" on the Dropbox sync page. I believe this is because newer versions of Kubuntu omit the `desktop-file-utils` package. This can be fixed by running the following commands in terminal: sudo apt install desktop-file-utils sudo update-desktop-database After this, run the sync setup again and it should work.

I've recently installed Ubuntu 19.04 on my laptop with UEFI/SecureBoot and disk encryption enabled. when i tried to restore my vault from my cloud drive, it doesn't accept my masterpassword. after some research I found this: Is there an option to restore the vault with while keeping my disk encrypted? Like to see your thoughts.

When I've got my laptop docked to a Hi DPI display I like to tile 4 windows onto the display with my browser in the bottom left quadrant of the screen. (think quadrant 3 on a graph) When I'm creating a new login, the Enpass plugin will automatically open and offer to save the login, as it should. The pop-up opens clear on the other side of monitor, in the upper right quadrant. (think quadrant 1 on a graph) This wouldn't be a very big deal if I didn't use Sloppy mouse/window focus religiously. As soon as I drag the mouse cursor out of my browser window to try and reach the Enpass pop-up, whatever my mouse is hovering over immediately steals focus and the Enpass dialog disappears with no way for me to get it back to save the login. This has caused me to have to reset passwords to freshly created accounts on multiple occasions since I have no idea what the password was that was generated. I'm on Feren OS (based on Ubuntu18.04/Linux Mint 19.1) with Cinnamon DE 4.0.10. Enpass version 6.1.0.407 Is there a way to tell the Enpass plugin popup to prevent focus stealing? Thanks! Output of "inxi -F": (probably overkill) System: Host: $HOSTNAME Kernel: 4.18.0-25-generic x86_64 bits: 64 Desktop: Cinnamon 4.0.10 Distro: Linux Mint 19.1 Tessa Machine: Type: Laptop System: LENOVO product: 20JM000BUS v: ThinkPad T470 W10DG serial: <root required> Mobo: LENOVO model: 20JM000BUS v: 0B98417 WIN serial: <root required> UEFI [Legacy]: LENOVO v: N1QET77W (1.52 ) date: 07/04/2018 Battery: ID-1: BAT0 charge: 20.7 Wh condition: 20.8/24.0 Wh (87%) ID-2: BAT1 charge: 21.7 Wh condition: 21.7/24.1 Wh (90%) CPU: Topology: Dual Core model: Intel Core i7-6500U bits: 64 type: MT MCP L2 cache: 4096 KiB Speed: 500 MHz min/max: 400/3100 MHz Core speeds (MHz): 1: 500 2: 500 3: 500 4: 500 Graphics: Device-1: Intel Skylake GT2 [HD Graphics 520] driver: i915 v: kernel Display: x11 server: X.Org 1.20.1 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz, 2560x1440~60Hz, 1920x1080~60Hz OpenGL: renderer: Mesa DRI Intel HD Graphics 520 (Skylake GT2) v: 4.5 Mesa 18.2.8 Audio: Device-1: Intel Sunrise Point-LP HD Audio driver: snd_hda_intel Device-2: DisplayLink type: USB driver: snd-usb-audio,usbfs Sound Server: ALSA v: k4.18.0-25-generic Drives: Local Storage: total: 238.47 GiB used: 15.78 GiB (6.6%) ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLW256HEHP-000L7 size: 238.47 GiB Partition: ID-1: / size: 128.74 GiB used: 15.62 GiB (12.1%) fs: ext4 dev: /dev/nvme0n1p7 ID-2: /boot size: 1024.0 MiB used: 169.8 MiB (16.6%) fs: btrfs dev: /dev/nvme0n1p6 ID-3: swap-1 size: 7.45 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/nvme0n1p5 Sensors: System Temperatures: cpu: 49.0 C mobo: N/A Fan Speeds (RPM): cpu: 0 mobo: 65535 fan-2: Info: Processes: 260 Uptime: 1h 03m Memory: 15.34 GiB used: 3.23 GiB (21.1%) Shell: bash inxi: 3.0.27

Hello dear community, I use Enpass Version 5.6.9 on my Ubuntu Linux machine and bought the Enpass App Version 6.0.6 for my Android Device - whenever i create a new entry on my desktop machine the records on the android device stay the same - it seems they were never again updated after the day of first installation. I already disconnected the Sync to Dropbox on both Devices and then re-connected them again, but that didn't help.Please give me some advice how to solve this nasty problem. EDIT: Solved it by updating Enpass on Linux Machine to 6.0.6 - passwords immediately auto synced. Nice. kind regards, Lupo

Hi, I am running Enpass on various machines, which either have a german keyboard layout, or an english one. As a german user, historically my masterpassword contains an Umlaut like `ä`. Before Enpass 6 this was not an issue, as I was able to generate the Umlaut by using the Ubuntu Compose-Key. This is a straightforward mechanic, holding the compose key down, pressing `"`, then `a` and I would receive an `ä`. Since the update to version 6, enpass will print a character into the masterpassword field, in the middle of the process when pressing `"`, instead of "waiting" for the following input like any textfield I am using on my machine (even the terminal). I obviously do not see the character that is pasted into the field, but I figure it would be an `"`. My current workaround is typing the `ä` somewhere else and pasting it with CTRL+V into my masterpassword when needed, which kinda disrupts the whole process. Marv

Hello, I'm using the 5.6.5 version of Enpass on Ubuntu-Mate 16.04.3. Here is my problem: When I run enpass the software opens on the page that asks me for the password, it's normal and it works, however as soon as I log in with the password the software closes immediately after typing the password. I uninstall and reinstall, I also try without internet connection and without backup and nothing changes it's always the same. below the result of a manipulation seen on the forum can help may be. Thank you for your help /opt/Enpass/bin/runenpass.sh libpng warning: iCCP: known incorrect sRGB profile libpng warning: iCCP: known incorrect sRGB profile QLayout: Attempting to add QLayout "" to QPasswordEdit "", which already has a layout libpng warning: iCCP: known incorrect sRGB profile libpng warning: iCCP: known incorrect sRGB profile libpng warning: iCCP: known incorrect sRGB profile libpng warning: iCCP: known incorrect sRGB profile libpng warning: iCCP: known incorrect sRGB profile libpng warning: iCCP: known incorrect sRGB profile Segmentation fault!

Can't get either the stable or beta linux version to sync with google drive on ubuntu 16.04 lts. Error shown is: There went something wrong while synchronizing. (Error code: -118) which appears to be a failure to get the data file. I can see some TLS 1.2 traffic with a google host which seems to terminate after an encrypted alert so I can't see why. I can't see how to trigger debug output although there are signs it can be done in the binary. I tried turning off all sync and renaming the Enpass dir in google drive, same error afterwards. What should I do next?

Ubuntu 16.04 LTS Chrome 62.0.3202.89 Enpass Browser Extension I can not change the keyboard layout inside the extension. Just in the browser, changing the layout works correctly.

I know what the master password is but it will not allow access. Am running Xubuntu 16.04 with US keyboard. Enpass version is whatever was available on 2017-10-28 for Ubuntu. Looks like Enpass_Installer_5.6.0 (46.9MB). Master password contains special characters: "badk1++13s" (remove the quotes, yes that is the password). I typed the password into a text editor and pasted it so I know it was typed correctly. What gives? Is there a way to check if the key-chain was corrupted?

Tested on two different machines, both ubuntu 16.10. It is set to lock when system is idle for 5 minutes. The machine was left overnight, locked but on, and enpass does not lock.

Hi, since the last update to v5.2 I notice sometimes high CPU usage caused by Enpass. This stops only if I kill the Enpass process completely. Has anyone else even this behavior? System: MSI GS30 Laptop CPU - Intel(R) Core(TM) i7-4870HQ CPU @ 2.50GHz Chrome (v50.0.2661.94) with Enpass extension ownCloud sync enabled (ownCloud 7.0.1) Ubuntu 14.04 with GNOME desktop

Hi, I'm a new user, installing on Ubuntu 16.04.1 LTS. Installation successful via the official PPA repository, following the instructions on the website. Running the application for the first time works fine, I tell it I'm a new user, I create my master password, and an empty database opens up as expected. I close the application and then successfully install the Firefox add-on. Now when I try to re-open the application, I am prompted for my master password, I enter it, the application tells me that it has unlocked successfully, but then before the (empty) database can display, the application hangs (the window dims) and the only thing I can do is force it to quit. It I try loading the application again it fails and quits before the window even displays. I have to logout and login again before I can get the application to display again, but when it does I then just encounter the same crash/hang again. Anyone have any idea what's happening? Is there any extra information I can provide to help track this issue down? Thanks in advance,