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Found 21 results

  1. gustav0ar

    Won't open on my android tablet

    Hi, I'm using latest version 6.0.3.1 version on my Google Pixel 3 with Android 9.0 but after the update the app started force closing as soon as I enter my master password and goes to the main screen. I tried uninstalling the app but didn't solve the issue. I can access my account fine using the Linux app on my PC. This is really a major issue for me, has been one month since I bought the Android license, and I can't use it anymore. There is no way I can access my passwords when I'm not in front of my PC. I really need this issue resolved. How can I get this solved?
  2. Hi, since the update for version 6 Enpass always crashes without any reason, I thought. Today I releazied that chrome always chrashes when I use the chrome extension. The understand this: - unlock enpass - open Chrome and go to a website - open the Enpassextention with the hotkey (doesn't matter if you have a login for this page or not) - now the searchfield should have the coursor in it. - press the "arrow down" key on the keyboard (the cursor should disappear from the search field - press enter - on my pc Enpass ALWAYS crashes in this moment! BR Marcel
  3. Gruney

    Crashes desktop on HiDPI display

    I am about ready to bail on this product. The release 6 upgrade is a disaster on Linux Mint, and apparently other Distros. I went through the "libcurl" issue and found a solution posted here (install libcurl3). The next issue was not being able to set up sync with Dropbox. The problem is when you "allow" the access in Dropbox it generates a new tab with a "enpassauth://" URL, and the browser says it doesn't know what to do with it. This was on 18.3, and Enpass would start fine and the GUI worked - just the sync was broken. I updated to Mint 19, and it was still broken exactly the same way. I finally found a work around where you enter the URL from the browser as a parameter to Enpass on the command line. So now I try to install on a desktop system running Mint 18. Install goes fine, but the same issue with "libcurl" happens. Fix that by installing "libcurl3". Now the GUI will start, but once you enter the password, anything you click will lock the entire desktop. You cannot get a console with Alt-F1. The only thing I could get to work was forcing a reboot with Alt-SysReq-B. Based on all the scaling problems being reported, I assume this is due to the higher resolution display on the desktop. The laptop that works is 1440 x 900, and the desktop is full HD. Is this a known issue? Is anyone else having a similar problem? I really like this product, especially the very reliable sync with Dropbox. I have already spent 8 - 10 hours to get this far and this problem is much harder to troubleshoot. Nothing in Syslog BTW.
  4. Dekkia

    Unexpected Error at Startup

    Hello, I migrated from Windows 7 to Windows 10 with Enpass. Enpass works after Installing it but refuses to start after that one time. As soon as I try to start it, this popup appears: And that's it. I'm on Windows 10 Education 17134.286. Enpass is on Version 5.6.9. I can't install the UWP-Version because the Windows Store is disabled using Group Policies on my Laptop. I also tried to use The portable version, but with no luck. Any help would be apreciated.
  5. Since Enpass 5.6.6, I have started getting sporadic crashes. It is often when I have logged into a website, Enpass has popped up and asked me to enter my PIN to unlock and validate what I entered matched what is in Enpass. When it occurs, Enpass generates a dialog box that says: Unfortunately, Enpass has stopped working because of some unexpected error. Application will now terminate. Nothing is logged in the Windows event logs. Is there any data I can collect to provide you to assist in troubleshooting these crashes? I am using Windows 10 x64 v16299.214, Edge browser, and Enpass 5.6.6 desktop bridge version installed from the Microsoft Store
  6. Hello, I'm using the 5.6.5 version of Enpass on Ubuntu-Mate 16.04.3. Here is my problem: When I run enpass the software opens on the page that asks me for the password, it's normal and it works, however as soon as I log in with the password the software closes immediately after typing the password. I uninstall and reinstall, I also try without internet connection and without backup and nothing changes it's always the same. below the result of a manipulation seen on the forum can help may be. Thank you for your help /opt/Enpass/bin/runenpass.sh libpng warning: iCCP: known incorrect sRGB profile libpng warning: iCCP: known incorrect sRGB profile QLayout: Attempting to add QLayout "" to QPasswordEdit "", which already has a layout libpng warning: iCCP: known incorrect sRGB profile libpng warning: iCCP: known incorrect sRGB profile libpng warning: iCCP: known incorrect sRGB profile libpng warning: iCCP: known incorrect sRGB profile libpng warning: iCCP: known incorrect sRGB profile libpng warning: iCCP: known incorrect sRGB profile Segmentation fault!
  7. Lukhi Singh

    Enpass App Is Crashing For Me Now :(

    Hey All, Please help me. I am facing an issue now. Here's full story: I installed a custom ROM - Cyanogenmod 11 on my android phone and since then Enpass is crashing continuously for me. What can I do now? I have tried every single method to fix this issue but it's not getting fixed. Update - I reverted back to STOCK ROM and it started working like a charm again. Lukhi Singh Best HD Games For Android
  8. simonb

    Enpass crashes after sleep on MacOS

    Enpass has always worked very well for me, but recently it's started crashing every time my Mac Book Pro awakes from sleep. I'm on Sierra 10.12.6, mid-2015 MBP 15" i7 16GB.
  9. Hi, today I have installed Enpass on android marshmallow (6.0, rom mokee) and the phone crashed and reboot in boot-loop. To resolve boot-loop I have delete the app manually from TWRP. Any idea? I'm sorry for my bad english...
  10. whataboutbob

    App is crashing

    I am on the latest MacBook Pro with macOS High Sierra 10.13.1 and installed the latest Enpass app version 5.6.2 from the app store. I imported over 1000 keepass2 XML entries successfully. It appeared to have created all the folder correctly but after a few minutes of use, it crashed. I restarted the app and again after a few minutes, it crashed. Any idea what's going on? I like the app from what I have seen and would like to continue to use it but not if it keeps crashing. Thanks, Bob
  11. enpass often crash after I wake it up from the background Hi, very good app that I payed for the Pro Upgrade. A crush problem is occasionally occur on my iPhone7 (ios10.3.3) and certainly occur on my iPad (ios 10.3.3) as follow, first, I opened the Enpass and closed it to home screen. second, I arbitrarily opened another app, then I double click the home button and wake up Enpass from background. And Enpass just display a white scene with a lock, no other response show until the Enpass crashed and quit. This problem often breaks off my operation, because I have to wait and reopen Enpass. I want this problem will be quickly resolved. thanks.
  12. Andrei

    Hangs on startup

    Reproduction steps: Start windows Open my daily software (PhpStorm, DataGrip, Postman, several others) Open enpass for the first time Enter password Output: Enpass shows the loading display. This keeps on for some time after which the lock screen is displayed again. I haven't measured but it seems to take as long as my lock duration is. If I click inside the enpass window while it's trying to log in unsuccessfully, Windows shows a "window not responding" error for the enpass window. Expected output: Enpass is logged in. Some more information: This happens for me usually daily. It might happen twice or more, but I can't say for sure. Usually this is in the first hour after startup. For the rest of the sessions (maybe 3-8 more) , login works as expected. Even more information: What is your system configuration: Windows 7 Pro, 64 bit Which Enpass version are you running: Enpass 5.6.0 Which cloud sync are you using: Google drive Are you using browser Extension: Yes What action did you performed, after which app started hanging: described above; this last time I was making a postman call to some endpoint and realised I needed a password from enpass (which was opened before, but not logged in)
  13. Hello. I really like Enpass. But everytime I want to export vault as .txt or as .csv, the program just crash... Using Enpass 5.5.3 on Windows 10 Pro (x64).
  14. Eduard Bosch

    Crash on startup

    Hi, Description Enpass crash on open from chrome the first time. Steps to reproduce Open computer or reboot. Open chrome. Go to a website with login. Use the shortcut to autocomplete with enpass. Enter master key. Current result Enpass crashes and chrome integration does not work until we open the enpass app again. Expected result That the enpass is unlocked correctly and the login fields are autocompleted. If I can help sending any data, let me know. Thanks
  15. We have found an issue in the import process with Generic CSV/DSV, where Enpass crashes on deleting any field and saving the item. Also editing any field causes an abnormal behavior. We have fixed the issue and an update will be rolled out soon.
  16. Hi, Here are the repro steps: Install openvpn on iPhone. add openvpn config file which look like xxx.ovpn as attachment. You can do it on PC then sync this item to iPhone. Choose the item contain the .ovpn file, then click other apps, choose openvpn. Then enpass will crash.
  17. Eduard Bosch

    Crash on delete fields

    Hi, I've been using Enpass for several weeks now, and I really love it. Today I've finally decided to move from Padlock.io to Enpass. I've imported all my data from csv file. I loved the csv import, really useful. Furthermore, I'm having some issues. If I open an item and I delete a field and save, the app crashses. I'm also having another problem. In some items, if I try to edit a field, the field that is edited is another one. For example, suppose I have field_1 and field_2. Then I select to edit field_1, but the editing popup says that I'm editing field_2 and if I change the field type to password, its only changed in field_2. If I select to edit field_2, the popup says correctly that I'm editing field_2. I'm really disappointed to this because I was convinced to move to Enpass and I wanted to buy the mobile version rather than SafeInCloud that looks promising too. Hope you can help me and I can keep using Enpass rather than other services. Eduard
  18. Hi, Firstly, thank you for the great apps (I use it on various devices). Now on to my problem, I am an android developer and I am using the Enpass android app on my main phone, because that is where one would need a password manager. I happened to install an app that I am developing on my main phone to test while I was away from my desk and I got a crash in said app. I have tracked down the cause of the crash to the Enpass autofill accessibility setting. If I disable Enpass in the accessibility settings then the crash no longer occurs. Essentially, in order to cause the crash I tap on an item in a recycler view list to switch to another activity (a detail view of the tapped item) and then push the device's back button to return to the recycler view list. In order for the crash to occur this needs to happen at least twice and in quick succession. So, tap item, tap back, tap item, tap back (not allowing the loading on each activity to finish). Device: LG G5 (H850) Android 7.0 Enpass 5.4.8 Enpass Autofill Service and Notification are enabled. Enpass Keyboard is not enabled. The Enpass notification does not show while I am switching between the views mentioned above. It does show when I am on the app's login screen though. Below is the stack trace of the crash in my app: E/AndroidRuntime: FATAL EXCEPTION: main Process: [My App's Package Name], PID: 1318 java.lang.NullPointerException: Attempt to invoke interface method 'boolean android.view.ViewParent.requestSendAccessibilityEvent(android.view.View, android.view.accessibility.AccessibilityEvent)' on a null object reference at android.view.View.sendAccessibilityEventUncheckedInternal(View.java:6309) at android.view.View.sendAccessibilityEventUnchecked(View.java:6288) at android.view.View$SendViewStateChangedAccessibilityEvent.run(View.java:23713) at android.os.Handler.handleCallback(Handler.java:751) at android.os.Handler.dispatchMessage(Handler.java:95) at android.os.Looper.loop(Looper.java:154) at android.app.ActivityThread.main(ActivityThread.java:6247) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:872) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:762) I had a look at the source code for the View class and the method that is throwing the exception is requestSendAccessibilityEvent() The below code is from the API 25 source code, View.java: public void announceForAccessibility(CharSequence text) { if (AccessibilityManager.getInstance(mContext).isEnabled() && mParent != null) { AccessibilityEvent event = AccessibilityEvent.obtain( AccessibilityEvent.TYPE_ANNOUNCEMENT); onInitializeAccessibilityEvent(event); event.getText().add(text); event.setContentDescription(null); mParent.requestSendAccessibilityEvent(this, event); } } The exception happens because mParent is null, and that code should not run/execute if the mParent object is null. So something is changing the mParent object to null after the if statement has done the check. Now because the exception occurs in the android system code, there is not much I can do to catch the error. Perhaps there is an update you guys can make to your app? Are you guys calling the announceForAccessibility() method in the Enpass android app anywhere?
  19. My enpass app has stopped working on my windows mobile phone. The app tries to load and crashes.
  20. thoughton

    Crash/hangs on Ubuntu 16.04.1 LTS

    Hi, I'm a new user, installing on Ubuntu 16.04.1 LTS. Installation successful via the official PPA repository, following the instructions on the website. Running the application for the first time works fine, I tell it I'm a new user, I create my master password, and an empty database opens up as expected. I close the application and then successfully install the Firefox add-on. Now when I try to re-open the application, I am prompted for my master password, I enter it, the application tells me that it has unlocked successfully, but then before the (empty) database can display, the application hangs (the window dims) and the only thing I can do is force it to quit. It I try loading the application again it fails and quits before the window even displays. I have to logout and login again before I can get the application to display again, but when it does I then just encounter the same crash/hang again. Anyone have any idea what's happening? Is there any extra information I can provide to help track this issue down? Thanks in advance,
  21. Has anyone else experienced Enpass closing out after saving a new password or other item. I just bought this app and installed it on both my laptop and phone and setup OneDrive sync. It was all working very well. I added about 5 items without issue. Now, when I add an item and click the save icon from my laptop it closes the application. When I reopen the application the change is there, so I did not lose data. I am not sure what is causing it.
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