Jump to content
eyecrispy

Sync across devices

Recommended Posts

I am having trouble getting Enpass to sync across my iPhone, iPad and MacBook Pro. It's infuriating. I had it syncing to Dropbox first and it didn't work, so I changed to iCloud. Still not working. I get no errors but if I add data on one device, it isn't visible on my other iOS devices. HELP!

  • Like 1

Share this post


Link to post
Share on other sites

Hey @eyecrispy,

We regret the inconvenience with cloud sync. 
Do you get any particular error while syncing or does the sync set up successfully? Also, share the device model name and the Enpass version you're facing the issue on, we'll check the issue.

Thanks.

Share this post


Link to post
Share on other sites

Hello everybody,

I am possibly facing a similar issue. Running enpass in Version 5.. somewhat on my Android mobile and the Same Version on my tablet (also android) the sync via dropbox used to work properly. having Updates on Version 6 on my Tablet (Version 6 wouldn't install on my mobile) and reconnecting the sync in version6-app to dropbox (whichworked) ends up in two Devices, "syncing" via dropbox whithout any changes showing up from either side.

are Versions 5 and 6 compatible in syncing Terms at all?

 

Kind regards

Ulrich Herbertz 

Share this post


Link to post
Share on other sites

Hey @Ulrich Herbertz,

Thanks for reaching out at forums.

Please note that sync isn't compatible between different versions of Enpass i.e. version 5 and 6. Both the Enpass versions are based on different internal architecture, hence, can't sync amongst themselves. You can read the help article on restoring v5 cloud data in v6 here

Thanks.

Share this post


Link to post
Share on other sites

Hello everyone,

i have a problem and wanted to ask if there is a solution.

I add a password on my macOS. 5 minutes later I need this password in iOS. But the Password isn't there. 

I have to open the app again on the iPhone, then it only starts the synchronization after 10 seconds. Only then the new password on the iPhone is available.

I use Dropbox. Is there a way to synch without open the app? The App run in the background for sure. Or should I use a other Cloud? (iCloud?).

Share this post


Link to post
Share on other sites

Hi @T-Bone,

Thanks for writing in.

When you save a new entry on a device, it gets added on the local database and then on the cloud account with which Enpass sync is set up. It doesn't reflect on remaining devices (syncing with the same cloud) until you open Enpass on the other devices. This is because the sync on remaining devices triggers after the decryption of the Enpass database(on unlocking Enpass). The functionality is to decrypt the fetched encrypted item from the cloud because the cloud is just a storage medium, and no encryption/decryption of data takes place on the cloud.
  • Like 1

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...