Since Enpass update 6.5.2 (725) unable to ...

[celavakosa]

use Enpass (right click / auto login) to cPanel / WHM servers.

I have to enter user/pass manually.

For example, demo from cPanel:
https://demo.cpanel.net:2083/

User ID: democom | Password: DemoCoA5620

Using Chrome latest version, as well Chrome Enpass extension latest version

Please advise

[celavakosa]

any1 please?

[Garima Singh]

Hey @celavakosa

Thanks for reporting this. I have highlighted this problem with my team. We will notify and inform you once we have an update on this. 

Thanks.

[celavakosa]

Thank you!

[Garima Singh]

Hey @celavakosa

Thanks for reporting this issue and also for the co-operation. We've been able to reproduce the issue on our system and now our team is working on it towards a fix.

[celavakosa]

Thanks again

[celavakosa]

Hello,

Would it be possible to get any ETA on fix?

Thanks

[Pratyush Sharma]

Hi @celavakosa,

Sorry for the trouble you are going through.

Our Dev team is working on it. Hopefully, fix will be available in the future updates. Till then, we will request you to please co-operate with us.

Thanks!

[haddi77]

I just wanted to add to this, that this issue affects not only the chrome extension bu also the firefox extension. And also it is not only affecting cpanel login on port 2083 but also login to WHM on port 2087 (cpanel admin/management/reseller backend)

 

You can access a demo of the WHM login form here: https://trycpanel.net/logout.html

 

b.r. Haddi

[Garima Singh]

Hey @haddi77

Welcome to the forum!

Thanks for sharing the inputs. I have notified it to the team.

[celavakosa]

Hello,

Can we at least get a confirmation that this will fixed in next release?

This feature is very important for me, using it every day, right now, for over a month, i have to do 'copy password'. etc. (multiple, multiple times a day).

Thank you

[Garima Singh]

Hey @celavakosa

Thanks for the patience.

Our team is working on this. Hopefully, the same will be fixed in upcoming version of Enpass extension. Meanwhile, please bear with us.

[celavakosa]

Hello,

Any word from developers about this?

Thanks

[Garima Singh]

Hey @celavakosa

We understand the issue you have been facing. Please rest assured that we are working on it and the fix version will be available in the upcoming version of Enpass extension.

Thanks for the co-operation.

[afunworm]

Hello.

It's been more than 2 months now. I am facing the same issue and unfortunately, my work depends heavily on cPanel. Will there be any fix soon?

Thank you.

[celavakosa]

Same thing, i am thinking about going different route.

[Pratyush Sharma]

@afunworm Our team has fixed similar issues in the next extension update. Please wait for the same version to be released and then share your findings with us. Meanwhile, your co-operation will be highly appreciated. Thanks!

@celavakosa It would be a great help if you can explain this scenario a bit more, it will help in a clear understanding before further proceedings.

[haddi77]

@Pratyush Sharma I thought issue was pretty clear and well understood but I'll explain it in as much detail as I can. Also I must agree with other posters in this thread, I am using various cpanel products almost every day and logging in to those is a big reason for needing a password manager with auto filling browser extension in the first place so one must indeed explore other options if no updates will be made soon.

A server with cpanel installed has (at least) two management web gui's, one is accessible on exampledomain.tld/cpanel or exampledomain.tld:2083 and that is the customer facing one commonly known as Cpanel. The other one known as WHM or Web Host Manager gives access to more low level stuff in the server config as well as managing customer and reseller access to the customer portal and is accessible on exampledomain.tld/whm or exampledomain.tld:2087

The issue for both of these is the same, when I press my shortcut for the browser extension I get the window and it shows the correct entry, but when I double click on it to auto fill nothing happens. Also I have checked and nothing gets printed to JS Console error log or anything else I can find.

This leaves the only working way for me to bring up the browser extension, clicking the info icon and then manually copying the password from enpass to paste it in the login window.

Again, if you want to try this out your self there are demo's of cpanel available online that behave in the exact same way, that is you can try creating a dummy entry for them in enpass and auto filling on these url's and it will not work, just like on my own servers as well as on cpanel servers hosted by others that I have had access to.

Cpanel online demo login:
https://demo.cpanel.net:2083/

WHM online demo login:
https://trycpanel.net/logout.html

Best regards and hope you can fix this soon, Haddi

Edited January 21, 2021 by haddi77

[Pratyush Sharma]

Hi @haddi77,

Thanks for sharing the details.

Our team has fixed this issue. Please wait for the next extension release and then share your findings with us.

[celavakosa]

Hello,

thank you for this, where and how can i find when new extension is released?

thanks

[haddi77]

@Pratyush Sharma Any update on when the new extension versions will get published? I am using Firefox but I have checked the Chrome Extension to and both have latest updates around mid october 2020.

 

b.r. Haddi

[Garima Singh]

Hey @celavakosa & @haddi77

Thanks for writing back. You can check and find the latest version of Enpass on this link. Stay tuned for the future versions of Enpass extension.

[celavakosa]

Hello,

Is there any ETA when new version will be released with fix for this issue? 

Thanks 

[Pratyush Sharma]

Hi @celavakosa,

Sorry for the trouble you are going through.

Please note that this issue has already been fixed and aligned for the future release. We'll update you once the update with fixes is live. Till then I appreciate your patience and co-operation. Thanks!

[celavakosa]

bump