PASHKA Posted May 19, 2021 Report Share Posted May 19, 2021 Searching for my email address takes MORE THAN 15 seconds!!!!!!!!!!! I never saw such slow searching! Database contains 1836 records Completely UNUSABLE in Mac Mac - Core i9 MacBook Pro 16" with NO FREEZEs in other apps 1 Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted May 19, 2021 Report Share Posted May 19, 2021 Hi @PASHKA, Sorry for the inconvenience. Please let us know the following details so we can help you better: Which Enpass version are you using? Are you facing this issue after the latest update? If no, then please let us know from which version you are facing this issue. Is only the searching is slow or the other operations like switching between categories in sidebar, editing or adding new items are also affected? Thanks! Link to comment Share on other sites More sharing options...
PASHKA Posted May 19, 2021 Author Report Share Posted May 19, 2021 Version 6.6.1 (804) Mac App Store Such slow behavior was always. Loading ALL records (after clear search field) - about 5-10 seconds Loading ALL records first time (after restart 5-10 seconds) Switching between categories - 1-3 seconds Adding new items (after pressing save) - 5-10 seconds (and app freezes) Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted May 20, 2021 Report Share Posted May 20, 2021 Hi @PASHKA, Thanks for sharing the details. I have taken note of this and our team is now analyzing into the issue. Link to comment Share on other sites More sharing options...
PASHKA Posted July 13, 2021 Author Report Share Posted July 13, 2021 Any news for this issue? Still freezing Unusable app in some cases Link to comment Share on other sites More sharing options...
Gulshan Dogra Posted July 14, 2021 Report Share Posted July 14, 2021 @PASHKA, I would like to share that this issue has been reproduced on our end and our team is working for a fix. Thank you. Link to comment Share on other sites More sharing options...
Gulshan Dogra Posted July 20, 2021 Report Share Posted July 20, 2021 @PASHKA, I need some more inputs to further investigate this issue. The total number of vaults you are using? Have you enabled to show all counts for the sidebar? Thank you. Link to comment Share on other sites More sharing options...
PASHKA Posted July 22, 2021 Author Report Share Posted July 22, 2021 1. One 2. No. Off Link to comment Share on other sites More sharing options...
TheMaxx32000 Posted July 23, 2021 Report Share Posted July 23, 2021 Same thing here (since day one..), currently 6.6.3 (840) MAS running on macOS 11.4 (had this issue with previous versions on Catalina as well) - Sync via Webdav seems to cause extreme lagging when updating/editing and copying entries as syncing seems to "block" the app - VERY slow search in the Main Window - VERY slow search in any Browser Extension - Browser-Extension-Window often needs to be closed and re-opened in order to show matching elements Total number of vaults: 1 Enabled to show all counts for the sidebar: No 2 Link to comment Share on other sites More sharing options...
Zagdul Posted August 15, 2021 Report Share Posted August 15, 2021 (edited) Similar issue here. Search takes a couple of seconds, sometime up to 10 seconds... Syncing only via iCloud, I have two vaults both synced. In total about 900 entries. Switching between is ok here, takes about 200ms, searching really slow, almost to a point where it is unuseable. Adding an entry also is slow, takes a couple of seconds, and the app freezes during that time. I did not enable to show all counts on the sidebar. on iOS search seems to be faster. I use V6.6.3 (840) of enpass. Edited August 20, 2021 by Zagdul 1 Link to comment Share on other sites More sharing options...
PASHKA Posted August 27, 2021 Author Report Share Posted August 27, 2021 Migrated to another password manager due to Enpass' annoyed behavior Link to comment Share on other sites More sharing options...
TheMaxx32000 Posted August 27, 2021 Report Share Posted August 27, 2021 (edited) @Gulshan Dogra I think this is affecting all users (I know other Enpass users who all encounter the same issue, all with 1500+ entries in their single vaults) – in my opinion this should be worked on with the highest priority as it really massively affects usability and is straightforward "visible" to anyone.. Even though I paid multiple times for Enpass already (iOS, mac, pro + premium) I also think about switching back to 1Password as this is not only annoying but blocking my workflow and often enough these app freezes lead to a crash of the whole app. WiFi Sync etc. are nice features but this – adding / editing / searching for passwort-entries – is core-functionality of a password manager. Edited August 27, 2021 by TheMaxx32000 Link to comment Share on other sites More sharing options...
Sleepyhead Posted December 1, 2021 Report Share Posted December 1, 2021 I have 900 items here and while it is far from as slow as OP describes Enpass is very noticeably slower than my previous pwd manager 1Password. I do have multiple entries with file attachments if that makes a difference. Link to comment Share on other sites More sharing options...
PASHKA Posted January 5, 2022 Author Report Share Posted January 5, 2022 Im already migrated to another password manager in case of unusable Enpass. Today, I tried to load Enpass and what I saw? SLOW UNUSABLE LOADING, EXTREMELY SLOW SEARCHES still exists. About 1 year of such behavior with no solution. Excellent team. You must complete rewrite you app. Fire your developers. And support team. For this year you are implement many features, but not primary. App still unusable. Maybe you can understand, that if you dress grandma like girl - she did not run fast. 1 Link to comment Share on other sites More sharing options...
Sleepyhead Posted January 9, 2022 Report Share Posted January 9, 2022 @PASHKA there is no need to be rude. I find that Enpass is an excellent app but here are some improvements to be made. It is good to give feedback and criticism, but no reason to resort to the language you are using. 1 Link to comment Share on other sites More sharing options...
PASHKA Posted January 9, 2022 Author Report Share Posted January 9, 2022 App is NOT excellent. App is NOT usable in my usage case. my language is equal quality of this app. I paid for a lifetime subscription and now can confidently say - it was wasting money. Link to comment Share on other sites More sharing options...
DenalB Posted January 10, 2022 Report Share Posted January 10, 2022 19 hours ago, PASHKA said: App is NOT usable in my usage case. I came from 1Password because they changed a lot with the introduction of version 8. Also, I don't like subscription services. I came here with my 600 entries - logins, passwords, software licenses, IDs, secure notes. Yes, I had to get used to Enpass a little, but I'm not able to reproduce such a big unusability. Ok, I'm on a PC with Windows 11 not on Mac. But I'm using Enpass on 2 iPhones and 1 iPad, and thus I have no problems here. I'm sorry that you have these issues, but I agree with @Sleepyhead. There is no need for such a rude language you are using. 2 Link to comment Share on other sites More sharing options...
David Jameson Posted January 14, 2022 Report Share Posted January 14, 2022 Independent of whether a particular post was rude, it is still the case that search is still absolutely terrible --- why is this taking so long to fix? Link to comment Share on other sites More sharing options...
TheMaxx32000 Posted January 14, 2022 Report Share Posted January 14, 2022 yes, this is still the case – searching for "slow" in the forum will get you a lot of results.. - syncing does not seem to be async and blocks the app if in progress - search is painfully slow in both the main app and browser widget - both Intel and Apple Silicon machines are affected (I experienced this on more than six different setups) Link to comment Share on other sites More sharing options...
TheMaxx32000 Posted January 14, 2022 Report Share Posted January 14, 2022 (edited) and so on... Edited January 14, 2022 by TheMaxx32000 Link to comment Share on other sites More sharing options...
TheMaxx32000 Posted January 14, 2022 Report Share Posted January 14, 2022 I also recommended Enpass to a lot of people following the shift to subscription models @1Password and also purchased the Premium plan over the already paid Pro plan after struggling with that decision for quite a while but a point is reached where Enpass is the only app that is constantly blocking any workflow and I'm considering to move back to the competition even though I have to go with subscriptions.@Abhishek Dewan @Garima Singh @Pratyush Sharma @Gulshan Dogra Please let us know what the timeframe for fixing this is so one can choose to migrate to something else if it does take too long. Link to comment Share on other sites More sharing options...
David Jameson Posted March 13, 2022 Report Share Posted March 13, 2022 It's been almost 6 months since I bought Enpass --- how can it be that you guys (Enpass) still haven't fixed the painfully slow search when running Enpass on a Mac, which presumably has been broken for even more than that 6 months? Link to comment Share on other sites More sharing options...
PASHKA Posted April 28, 2022 Author Report Share Posted April 28, 2022 almost two years have passed, but the problem has not been solved. but they realized a lot of unnecessary junk. enpass - keep it up! Link to comment Share on other sites More sharing options...
David Jameson Posted April 28, 2022 Report Share Posted April 28, 2022 Time to find a new password manager Link to comment Share on other sites More sharing options...
David Jameson Posted May 5, 2022 Report Share Posted May 5, 2022 Finally --- new update improves the search speed tremendously -- it's still much slower than 1Password (which is pretty much instant) but it's quite a bit more usable. 2 1 Link to comment Share on other sites More sharing options...
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